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Imp7's avatar
Imp7
New member | Level 2
2 years ago

I am suddenly no longer able to create a file request with Dropbox.  Is anyone else having an issue?

I am suddenly no longer able to create a file request with Dropbox.  Is anyone else having an issue?  

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Imp7 wrote:

    I am suddenly no longer able to create a file request with Dropbox.  Is anyone else having an issue?  


    Still working for me. As a test, are you able to create any other type of share, like a shared link or a shared folder?

    • Imp7's avatar
      Imp7
      New member | Level 2

      Thanks for letting me know.  Yes, I am able to create all the other things.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi Imp7, I hope you're doing well! 

     

    Do you get any specific errors when trying to create a File Request? Also, just to make sure we're on the same page, can you confirm that you're following these steps? 

     

    If I were you, I'd try using a different browser, or an incognito mode on my current one. 

     

    Let me know more, and we'll take it from there! 

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