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Larry G.'s avatar
Larry G.
New member | Level 1
10 years ago

I am getting an error 403 when accessing a link through an email. Can you help?

I clicked on a link from an email to open a file and it took me to an error page that said I should sign in. I am signed in. I was able to open this file two days ago and now I can't. Help, please....
  • Nicholas K.8's avatar
    9 years ago

    I have a fix for this on Chrome. It's a cookies problem! I needed to specifically unblock cookies originating from *.dropbox.com. NB. even if you have allowed www.dropbox.com you will still get Error 403.

     

    1. Click the cookies icon with the red square and white cross:
    2. Click Manage Cooking blocking...
    3. Choose to Allow [*.]dropbox.com
    4. Reload the dropbox.com website so that cookies can be reset.
    5. And that's it! It should work now.

     

    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]

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