Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Hi there! How do I find out who is the Team Admin for a drop box shared folder that doesn't seem to show one? Our team has had some turnover and we're not even sure that the person who set it up is still working for us but out of the 21 people who have access to my folder all of them show as "can edit" and no other information.
How can we assign a new admin?
@ncsts wrote:
How do I find out who is the Team Admin for a drop box shared folder that doesn't seem to show one?
Is this for a Business team account (which would have a team admin) or just a shared folder in a regular account (which would have a folder owner)?
Hi Rich! I believe it's just a shared folder in a regular account, but no one is listed as the owner.
Hey @ncsts, if it's just an orphaned shared folder, I would suggest making a copy of the folder and then sharing it with the people you want.
That way, the person who makes the copy will be the owner and can give whatever permissions they want to the rest of the members.
I hope this helps!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!