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Good day, brand new to dropbox....!
I have been toying around, but I am definitely doing something wrong as I do not see synchronization happening....! I.e. The files on Laptop is diffenent that dropbox...!
I looked around in the hope to get some "Basics" (And I mean really basic...!) video which would go step by step (with images, if possible) on how to setup dropbox on a Win 11 Laptop, especially on How to sync a folder/file(s).
In the end, all I want to do is to share about a dozen of files (for myself) from my Laptop to my tablet. As there is no sync happening, I have to manually upload files after every revision...!
I presently use MS OneDrive and it is OK, but I was just "testing" Dropbox just to see the difference and see if there was any advantage using DropBox. Needless to say, that so far I am failing miserably in testing DropBox for myself.
Thanks for any help,
Simple question:
How do you sync files between Laptop and DropBox?
I have a file which I would like to have it sync between my Win11 Laptop and my dropBox account but there is no sync between it. I see the file on DropBox and it is a different version than the one on Laptop...!
If you have an Video showing how to setup DropBox on Win11 Laptop and on IPad specifically explaining basics setup step that would be great, as I suspect that I have never installed dropbox correctly on either device from the start. My next step is to remove everything, delete my account and start all over again...!
Thanks,
Hi @Habsfan, thanks for joining the Community!
The first thing I'd like to check is if you've installed the Dropbox desktop application on both computers, using this link, and have signed into the same Dropbox account in the desktop app? Bear in mind that you don't need to set up the Dropbox Backup feature during the installation, as that is a separate feature.
You can see a list of your connected devices on this page. Bear in mind that on a free Dropbox Basic plan, you can only have 3 devices connected at the same time.
Keep me updated with any progress!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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On my Laptop (Win 11) I used the URL (Chrome Browser) of Dropbox.com. On my tablet (Apple IPad) I have the App Store DropBox Application. I noticed that my laptop has the DropBox "app" (Using Win Search) but when I select it nothing is being launch...! According to the link provide above, I have 3 devices on the plan (Laptop, IPAD and Pixel Phone). Once again something weird, my tablet shows location as being in Kansas, Fort Leavenworth...I I visited the place but more than 6 months ago...!
Could you click on the app icon in the system tray, using these steps, and tell me what message you see on the bottom left?
Do you also see a Dropbox folder in File Explorer on your machine?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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I see a dropBox Folder with Window File Explorer. I cannot located any DropBox Icon (in the launch tray or Hidden Icon...!). I confirm that DropBox is installed on Laptop using Control Panel list of Installed Apps....!
Does the Dropbox folder, or any files inside it, have any sync icons on the files?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Although I do not know what the sync icon looks like, I looked at the DropBox Folders and the files in it, and I cannot see anything different from other file or folder.
Hey @Habsfan, have you tried uninstalling the app, rebooting the device and then re-installing by any chance?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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I uninstall-reboot and re-install....!
Now what I have is the screen below and when I click open Dropbox nothing happens....!
Not sure what to do next...!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!