Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
My work has a Dropbpx business account, and I am admin. I want to create a shared folder within our DB-account to share with external collaborators. And I want to give some of them the persmission to add further (external) people. Somehow I can´t seem to make this happen. Any pointers?
Hi @FStobacco, thanks for bringing this to our attention.
Could you let me know in more detail what you're experiencing?
Have you enabled this setting to share folders outside of your team?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Thank for yout reply Jay.
My workplace has business account with 5 licenses. I am one of them, and I have admin rights. Now I am trying to establish a shared folder with freelancers outside our organisation (and not part of the 5 people with a DB-license). So far so good. The problem starts when I want to enable one of the freelancers to also add external people to this shjared folder. In my admin conconsole I have the following settings:
Share links outside your team - ON
Default acsess for shared links - ANYONE WITH LINK
Default permission for shared links - EDIT
Set an expiration new for links shared outside your team - NONE
Require password for links shared outside your team - OFF
Blanket links restriction - OFF
Transfer - ON
Adding outside folders - ON
Anything I can do, or do I need to buy a licence for the freelancers I want to have the option of adding "outside team member" to our shared folders?
Hey @FStobacco, what's the error you're seeing when you try to enable external users to share the folder with other external users, please?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!