You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
ldorigo
2 years agoExplorer | Level 3
How can I "reset" dropbox on linux (clearing cache didn't work?)
I keep my desktop and laptop synced using Dropbox (with the added benefit of online backups).
A couple of days ago, for no apparent reason, Dropbox on my laptop started re-uploading/downloading a massive amount of files (it's currently stuck at "Uploading 745000 files" and "Downloading 69000 files", without much change for a long time.
1. Any idea what happened?
2. How can I completely restart the sync process, *without* having to re-download everything? I have over 450GB on dropbox, and 99.99% of the files are already in sync between online/my desktop/my laptop. I tried deleting dropbox's cache (~/Dropbox/.dropbox.cache) but it didn't change anything. I'm afraid of deleting ~/.dropbox/* because I don't want to cause mayhem or re-download everything? What should I do?
- JayDropbox Staff
Hi ldorigo, thanks for bringing this to our attention.
There can be various reasons as to why the Dropbox desktop application would force a resync of the entire Dropbox account.
Currently, there isn't a way to restart it like you're asking. Are there any files that don't have the green icon on them should that they're synced?
This will help me to assist further!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!