We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

clarebalderston's avatar
clarebalderston
New member | Level 2
2 years ago

Help to remove folders still showing despite removing group access.

Hello,

 

I have logged into my dropbox and still have access to an old projects group, I have followed the instructions from dropbox to remove myself from the groups, but in my folder list I still have access to all the folders and I want them removed. 

 

I dont have contact with the person who managed the project and I dont want to delete the folders incase I am deleting from the group Admins.

 

HELP 😉 


Clare

  • Hi clarebalderston,

     

    Thanks for getting in touch! Let's see what kind of folders these are that need to be removed.

     

    Which folder symbol do they show on your side?

     

    For regular "Shared folder" items, you can delete your copies and it won't affect anyone else, or you can remove yourself permanently.

     

    If Team folders show after you have been removed from a group, either you have access to items inside the folders (you'd keep access only to those things instead of the whole folder), or they could have been shared with the "Everyone" setting instead.

     

    Your Team Admin can change the setting from "Everyone" to specific people and groups in the Admin Console "Content" tab.

     

    Keep me posted with what you find!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!