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Forum Discussion

JonJ1's avatar
JonJ1
New member | Level 2
11 months ago

Help on joining shared folder

I was invited to a shared folder and am having trouble accessing the folder.

 

If the shared folder is larger than my account size, do I first need to upgrade my account to meet that size to view the files?  

 

  • Здравко's avatar
    Здравко
    Legendary | Level 20

    JonJ1 wrote:

    ..., do I first need to upgrade my account to meet that size to view the files?


    Hi JonJ1,

    Unfortunately Yes. Dropbox requires every one account accessing shared content to pay for it; shared content size engage account capacity. For small sharings that fit in free account, no paying is needed while within capacity limitation.

    If you need only viewing/downloading access, instead of shared folder you can ask for shared link. You may try other services too where double payment for the same content (when shared) is not required.

    Good luck.

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