cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Musicians, convert your MuseScore files to PDF to play music on the go! Learn more here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Help, I've exceeded my 20GB Bandwith

Help, I've exceeded my 20GB Bandwith

Daviid1
New member | Level 2
Go to solution
Yesterday, i got an email that my shared link has been banned because it generated too much traffic.

Its generated 20.06 bandwith instead of 20 bandwith its allowed.

Then, i went to delete some of my files from there. Infact most of my files in a bid to reduce the traffic.

But it still remained banned.

Kindly help me out here.

Please how can i lift the ban.

I'll look forward to your answers.

Thank you.
1 Accepted Solution

Accepted Solutions

Mark
Super User II
Go to solution

The ban is automatically removed usually after 24 hours on a first infringement. Or you can pay to upgrade and have it removed earlier. 

 

If you've had previous bans, however, each one takes longer to clear. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

1 Reply 1

Mark
Super User II
Go to solution

The ban is automatically removed usually after 24 hours on a first infringement. Or you can pay to upgrade and have it removed earlier. 

 

If you've had previous bans, however, each one takes longer to clear. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Mark Super User II
What do Dropbox user levels mean?