cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We are making some updates so the Community might be down for a few hours on Monday the 11th of November. Apologies for the inconvenience and thank you for your patience. You can find out more here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Getting an error every time I try to open a shared link.

Getting an error every time I try to open a shared link.

imprincesz
New member | Level 2
Go to solution

 

Someone shared a folder with me before but every time that person shares a link from that folder, I get an error message even though that particular file can be found within that shared folder. Why is that? How can I access that link?

1 Accepted Solution

Accepted Solutions

Rich
Super User II
Go to solution

@imprincesz wrote:

Someone shared a folder with me before but every time that person shares a link from that folder, I get an error message ...


What's the error message? Are you sure they're creating a shared link and not just copying the link from the address bar of their browser (that won't work)?

View solution in original post

2 Replies 2

Rich
Super User II
Go to solution

@imprincesz wrote:

Someone shared a folder with me before but every time that person shares a link from that folder, I get an error message ...


What's the error message? Are you sure they're creating a shared link and not just copying the link from the address bar of their browser (that won't work)?

imprincesz
New member | Level 2
Go to solution

You are right! That person is only copying and pasting from his browser. Thank you so much. I'm new to Dropbox so I didn't know this.

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    imprincesz New member | Level 2
  • User avatar
    Rich Super User II
What do Dropbox user levels mean?