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imprincesz's avatar
imprincesz
New member | Level 2
2 years ago

Getting an error every time I try to open a shared link.

  Someone shared a folder with me before but every time that person shares a link from that folder, I get an error message even though that particular file can be found within that shared folder. W...
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  • Rich's avatar
    Rich
    2 years ago
    imprincesz wrote:

    Someone shared a folder with me before but every time that person shares a link from that folder, I get an error message ...

    What's the error message? Are you sure they're creating a shared link and not just copying the link from the address bar of their browser (that won't work)?

Rich's avatar
Rich
Icon for Super User II rankSuper User II
imprincesz wrote:

Someone shared a folder with me before but every time that person shares a link from that folder, I get an error message ...

What's the error message? Are you sure they're creating a shared link and not just copying the link from the address bar of their browser (that won't work)?

imprincesz's avatar
imprincesz
New member | Level 2
2 years ago

You are right! That person is only copying and pasting from his browser. Thank you so much. I'm new to Dropbox so I didn't know this.

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