cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We are making some updates so the Community might be down for a few hours on Monday the 11th of November. Apologies for the inconvenience and thank you for your patience. You can find out more here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Folder Updates in Progress - Please try again later

Folder Updates in Progress - Please try again later

education-office
New member | Level 2
Go to solution

I have shared a folder with 38 people (no files added yet) today, but when I try to add another person, I get the subject message.  I have waited, shut down, logged out, and tried a different computer all to no effect.  Any suggestions?

1 Accepted Solution

Accepted Solutions

education-office
New member | Level 2
Go to solution

Thanks for the reply.  I had waited perhaps 7 hrs after the initial creation to attempt to add a couple more folks.  Apparently, the system needed to rest overnight because this morning I was able to add an additional user without problem. 

 

Thanks again for the offer to help,

 

John

 

View solution in original post

2 Replies 2

Hannah
Dropbox Staff
Go to solution

Hey @education-office, thanks for letting us know about this. 

 

38 is a pretty big number of members you invited at once, so perhaps that's what's causing this issue here.

 

There's no specific number of course, but can you give it some more time, before trying to share the folder with another user?

 

A few hours should be okay.

 

Let me know how it goes!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

education-office
New member | Level 2
Go to solution

Thanks for the reply.  I had waited perhaps 7 hrs after the initial creation to attempt to add a couple more folks.  Apparently, the system needed to rest overnight because this morning I was able to add an additional user without problem. 

 

Thanks again for the offer to help,

 

John

 

Need more support?