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Forum Discussion
Files are only visible online, and won't sync down to my computer
Hi,
I have selected a folder to be synced offline. I can see the folder on my local computer, but i cannot see documents in the folder. Online in dropbox the documents are visible in the selected folder. I have tried everything (even setting up a dropbox folder from scratch on my computer) but the documents are still not made visible on my local computer, while they are visible online.
Please help?
Best Frederik
- Jay
Dropbox Staff
Hi Fred1981, thanks for bringing this to our attention.
Do the files have any incompatible characters in the filenames? Have you tried renaming the files?
Symbols like | and : cannot be read by Windows machines, so the Dropbox desktop application won't attempt to sync any files or folders with them in it.
This will help me to assist further!
