cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Are you interested in hearing how one of our Community members uses Dropbox for sailing trips? Read all about it here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

File request keeps giving me a "the following characters are not allowed" error.

File request keeps giving me a "the following characters are not allowed" error.

sandraguel
New member | Level 2

Has anyone gotten an error message when you want to send a folder to request files? I am getting this but I am not using any special characters at all!

Screenshot 2024-07-03 at 10.29.19 AM.jpg

1 Reply 1

Nancy
Dropbox Staff

Hey @sandraguel! Thanks for your post. 

 

Does the exact same error appear on different browsers/incognito mode? 

 

Have you tried opening a file request with a different title, as a test, and Dropbox still doesn't allow you to? 

 

Finally, can you check the solution provided here and let me know if it helps? 

 

Keep me in the loop for any updates.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Nancy Dropbox Staff
What do Dropbox user levels mean?