You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
sandraguel
6 months agoNew member | Level 2
File request keeps giving me a "the following characters are not allowed" error.
Has anyone gotten an error message when you want to send a folder to request files? I am getting this but I am not using any special characters at all!
Nancy
6 months agoDropbox Staff
Hey sandraguel! Thanks for your post.
Does the exact same error appear on different browsers/incognito mode?
Have you tried opening a file request with a different title, as a test, and Dropbox still doesn't allow you to?
Finally, can you check the solution provided here and let me know if it helps?
Keep me in the loop for any updates.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!