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Re: File Request: Error 404

File request - empty page

Simofi
Explorer | Level 4
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Hi everyone,

When I create a file request I can invite people via mail but the website ist empty and nothing is shown.

I tested it on serval devices and different networks and browsers but the website is always empty.

Any idea what's the problem here?

Simofi_0-1678357053100.png

 

10 Replies 10

Sheena
Community Manager
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@johnstreet wrote:

Hi,

 

Suddenly all File Requests (that I've created in the past or that I've newly created) result in an "Error (404) We can't find the page you're looking for" message. I've tried on multiple computers (MacBook Pro and Mac Studio) and using multiple browsers (Chrome, Safari, Firefox). And the results are the same for me as for the people to whom I send the links.

 

Help!

 

John


Hi John, this issue has now been resolved. Let us know if you are still running into any problems. We apologize for the inconvenience this may have caused. Thank you. https://status.dropbox.com/


Sheena
Community Developer @ Dropbox
dropbox.com/support


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