You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
File Requests - email notifications when files are uploaded have stopped
All of a sudden, I am not receiving email notifications when somebody shares files to a file request link that I have sent them. I can't see anything in settings. Help. This is brand-new, and I don'...
Hi Power Diary, are you able to temporarily bypass Helpscout, or there has been an update on their end to see if this service is blocking emails sent from Dropbox domains?
Nandan S
Dropbox Engineer
Dropbox EngineerWhat does it mean when you say the email comes through HelpScout? What does your set up look like? May be I can recreate
Walter
Dropbox Staff
Dropbox StaffWe're glad to hear it's sorted now and thanks for keeping us in the loop too Power Diary
Have a lovely week ahead and see you around the Community!
