Forum Discussion

Helpful | Level 6

5 months ago

Dropbox transfer thumbnail no longer shows on WhatsApp

hello now when send on whatsapp link dropbox transfer thumbnail not working this old screenshot and this now I really need you back to old one

aammash
5 months ago
I was sending a link now and found that the problem was solved
thanks dropbox you are the best

Dropbox Staff

Hi eretaval, thanks for bringing this to our attention.

Do you get the same behavior when using another service, or only in Whatsapp?

Have you tried contacting them for assistance, since it's related to their program?

This will help me to assist further!

Helpful | Level 6

5 months ago

Same on Viber and telegram
So problem in your link discretion data
Not show what in link and this problem is new form one month ago I think

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