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The option to create a transfer has disappeared both on my desktop and on dropbox online. I confirm that I do not have syncing issues, app is running on my computer and "early release" under setting is "off".
The "create transfer" option comes and goes, it is incredibly frustrating. Now it is gone from both desktop (right click) and dropbox.com. Screenshots attached.
Please help me solve this problem once and for all.
PPlease help.
Hi @kcostello, thanks for using Dropbox and happy Monday!
I just wanted to mention that the transfer option is not actually missing from your context menu - it's just been renamed to 'Send a copy...'.
When right-clicking (context menu) on files/folders from the desktop you will now see "Send a copy..." where you used to see "Send with Transfer..."
I hope this helps and please let me know if you have any other questions.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi @kcostello, thanks for using Dropbox and happy Monday!
I just wanted to mention that the transfer option is not actually missing from your context menu - it's just been renamed to 'Send a copy...'.
When right-clicking (context menu) on files/folders from the desktop you will now see "Send a copy..." where you used to see "Send with Transfer..."
I hope this helps and please let me know if you have any other questions.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Thank you Walter. I did not know it had been renamed.
thanks!! was searching for this option to. very frustrating weeks for me and my clients.!
I'm glad I could clear this up for you @kcostello & @jovanski
Cheers!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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Indeed - very confusing and frustrating!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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