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Forum Discussion

Gussj's avatar
Gussj
Explorer | Level 4
2 years ago

Dropbox stopped syncing since May on MacBook pro running ver 12.6.7-unable to syc anymore

Hi,   I just noticed Dropbox hasn't been syncing since may. It is syncing on my other computer and iPhone but not on my MacBook Pro running Monterey 12.6.7      I uninstalled, re installe...
Desktop
desktop app
Mac OS
Sync and upload
Syncing
  • Megan's avatar
    Megan
    2 years ago

    Amazing news Gussj! 

     

    If you need anything else, we'll be one post away! 

mjacobs's avatar
mjacobs
New member | Level 2
2 years ago

I am running MacOS 12.6.8. Monterey and it is as up to date as it can be.  I tried removing the old Dropbox and then did the advanced reinstall.  No joy.

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi mjacobs, I'm afraid that since the device doesn't meet the necessary requirements to run the desktop app, we won't be able to help much with this. 

     

    That said, you can have a look here for more information on what you can do in such cases, if you like. 

    • vjt418's avatar
      vjt418
      New member | Level 2
      2 years ago

      I am on a 2011 imac and I cannot update the system software on this model.  I do not intend on getting a new imac at this time.  Why doesn't dropbox allow using your older version software to access the files from older computers? 

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