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lloydschroeder's avatar
lloydschroeder
Explorer | Level 4
12 months ago

Dropbox sharing not visible on Finder nor the green synced icons on Sonoma for Mac

Help please! I can not for the life of me get the sync icons back, nor the right-click Dropbox options that I used to have last week. I have deleted, re-installed, reset and tried numerous other thin...
Desktop
desktop app
Mac OS
Sync and upload
Syncing
lloydschroeder's avatar
lloydschroeder
Explorer | Level 4

I actually don't know why I quoted that version of Dropbox - not sure where I got it from, but it is indeed version 187.4.5691.

I went to Full Disk Access and switched it on alongside Dropbox - it was switched off originally. Reset Dropbox and then force quit the finder. Still have the same issues as originally. 

The folder location is cloudstorage

 

Thanks 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Hi lloydschroeder, can you clarify the app's syncing status, and also send me a screenshot of your files as shown inside your Dropbox folder, please? 

  • lloydschroeder's avatar
    lloydschroeder
    Explorer | Level 4
    12 months ago

    Hi
    Everything is syncing fine and if I click on the icon at the top of the screen and then find the file i can share the link this way, but it no longer appears in the right-click finder menu. See attached. 

     

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      12 months ago

      Hi lloydschroeder, can I send you an email, in order for us to have a closer look into this? 

      • lloydschroeder's avatar
        lloydschroeder
        Explorer | Level 4
        12 months ago

        Sure, please do.

        Thanks!

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