Dropbox options to share a file/folder aren't available when right-clicking on Mac

[nadahashmi]

hi,

I am on a Mac with Sonoma 14.4.1 - I use to be able to right click on the file or folder to share or copy dropbox share link. However, while I see it on the top menu bar - I now have to navigate to a web browser to share any file or folder. 

I not sure what happened that I cannot share directly from my mac - 

thanks,

Nada

[worldmatt]

Sure thing! I'm running: Sonoma 14.5 on an M3 MacBook Pro. The Dropbox app is version 204.3.5363, and it's running in my menu bar. And here's a screenshot just now of the right-click menu in a Dropbox folder:

I should add that syncing seems totally fine! But those missing menu items are driving me crazy. I have turned on full-disk access and OK'd extensions and everything. Help!

[Walter]

Thanks for the additional information and the screenshot too @worldmatt 

It seems that you're on the beta version of the app. Could you try the latest, stable one from this page and let me know if this persists?

Just note that you'll need to toggle off the early releases from your account's settings first. 

[worldmatt]

Done! (And rebooted.) But the options remain the same. 😞 

[Hannah]

Hi from me as well, @worldmatt!

Would you mind hovering over the Dropbox icon in your menu bar to let us know the exact sync status of the app as well?

[right click]

I have the same problem and have also reverted to the latest stable version.    It used to work fine, but all of my dropbox right click options have been missing for a few days. I have uninstalled dropbox and reinstalled it as well as multiple restarts.  Any help you could provide would be appreciated.  

OS X 14.5

Dropbox V204.4.5420

[Megan]

Hey @right click, thanks for posting here! 

Have you tried relaunching your Finder using the steps found here? If not, can you give it a go? 

Let me know! 

[worldmatt]

Here you go:

[right click]

I have relaunched the finder several times and did it again this morning.  Unfortunately the problem persists

[worldmatt]

[Whoops, replied to the wrong thing—ignore this link in the chain!]

[Nancy]

@right click, did the issue appear after any kind of update on your device? 

Have you also performed an advanced reinstall with the steps provided here?