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GuoYunshen72's avatar
GuoYunshen72
Explorer | Level 4
9 months ago

(Dropbox on Mac OS Sonoma) Unable to tell if a file is online or offline without opening folders

Hi!   I don't remember exactly when this issue occurred for the first time, I think it started when I upgraded my M2 Pro Mac to macOS Sonoma, but it has become a real nuisance. Basically, there's...
  • Nancy's avatar
    Nancy
    9 months ago

    Hey GuoYunshen72! Sorry to jump in here. 

     

    This is expected behavior when running the Dropbox for macOS on File Provider app

     

    Besides the "manage hard disk space” feature, you can also tell most of your files/folders are currently online-only by the grey cloud icon with the arrow located next to them. If the files were available offline instead, you’d be seeing a green checkmark indeed. 

     

    I understand why the filesize showing next to them may cause a confusion though, and I’ve passed your feedback over to our team. 

     

    If you need something else though, give me a nudge!