You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
jeanzbeanz
8 years agoHelpful | Level 5
Dropbox not uploading/ uploading v slow
I have dropbox installed on multiple devices and they all work fine, except it has suddenly stopped uploading on my windows laptop.
I moved a load of photos off my phone onto dropbox on my laptop l...
- 8 years agoLet me send over some more details and tips to determine the cause!
- For starters, you may have a look here for some steps to adjust your bandwidth locally.
- Secondly, you could try force quitting all other applications and see if this helps improving your syncing speed.
- Also, let me ask you whether you’re in a work or home environment.
- You could use the link below to check your connection speed through your ISP and local network by using the following link: http://www.speedtest.net/
I’ll be following-up here, so please keep me updated in your reply!
Douglas S.
New member | Level 1
I have a 5MB upload hard wired internet. Yet when I upload large files using my desktop application, I'm only getting 10-66kb transfer speeds. Why so slow? My ISP has checked and found nothing wrong with my service. Is Dropbox "throttling back" my upload speed? There are no other devises being used that would reduce band width. Please help!
Ken O.
10 years agoNew member | Level 1
Same problem here. 10 MB up shown on speedtest.net. Other services like crash plan will take advantage of the full available upload speed, but dropbox stays around 1700 kb max with no limit and all apps closed.
- MarkLee8 years agoHelpful | Level 5Had this problem with Dropbox years ago. Our company had to cancel Business plan because of slow speeds. Now several years later we try to give Dropbox a chance. But no, the problem is still there. All other cloud services upload at 2-5 MByte/s. Dropbox uploads at 70 KByte/s (sometimes picking at 2 MByte/s for only a couple of secs). 😂 Gonna cancel again.
- Jeff N.38 years agoHelpful | Level 5
Yep, unfortunately I still have this problem as well. I get ~100mbit/s on Dropbox, and I typically get anywhere from 500-700mbit/s on google drive. Unforunately, I still need to use dropbox because there are other features I rely on.
I had a 5 week game of ping-pong going with dropbox support before they finally gave up and said, in not so many words "We don't know what is wrong, but you are getting an 'acceptable' level of service, so we can't help you"
Such is how it goes, I guess.
I'm sure someone, somewhere at dropbox knows what the issue is, but it isn't something they want to disclose to the public. Guess I just have to keep waiting for their tech to catch up...
- Jeff N.38 years agoHelpful | Level 5This is the first time I have seen Dropbox publicly acknowledge the issue and announce plans to fix it!
https://techcrunch.com/2017/06/19/dropbox-announces-massive-network-expansion/
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!