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Forum Discussion

New member | Level 2

2 years ago

Dropbox not loading folder names

Logging in to Dropbox today, I can't see any of the names of my folders. What's going on?

Nancy
2 years ago
Thanks for posting here, bjn1!

Do you see the same thing if you sign out and back in to your Dropbox account?

How about a different browser/incognito mode?

Let me know how this goes.

Nancy
Dropbox Staff
2 years ago
Thanks for posting here, bjn1!

Do you see the same thing if you sign out and back in to your Dropbox account?

How about a different browser/incognito mode?

Let me know how this goes.
- bjn1
  New member | Level 2
  2 years ago
  Different browser fixed the issue. Not sure what happened, but I could not view the directories with the Brave browser, but could in Firefox.
  
  Thanks!
  - Nancy
    Dropbox Staff
    2 years ago
    Glad to hear that helped!
    
    Clearing the cache of your Brave browser, making sure it’s up to date, and disabling any possible plugins may also help.

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