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Hello,
When I tried to upload a high-dimensional zipper, Dropbox gave an error in the iPad app. Has anyone had a similar problem?
What is the error?
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Hey @Baris Karapelit, let's jump right into this!
Do you get the error when trying to upload the file using the + icon on your mobile app?
If you're trying to upload the content a different way, feel free to clarify.
Let me know more, and we'll take it from there!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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I'm trying to upload a 300 GB ZIP file to my iPad pro, but I'm getting the error shown in the picture.
Hey @Baris Karapelit, sorry to jump in. The error you’re seeing is most likely due to the size of file you’re trying to upload indeed.
Have you tried to upload a much smaller file? For example, an image file or a document? Does this work properly or do you still get the same error?
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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When I try a small size file, there is no problem.
Is there an upload limit for zip files?
The upload limit would be 350 GB if you're uploading through a web browser and 2 TB for the mobile app @Baris Karapelit
For such large files, we'd recommend doing it via the desktop app.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
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