Hi there!
So today, just out of nowhere, I noticed all my Dropbox files have gone online-only. So I click on the clouds with the arrow down to download them to my MacBook. However, I noticed that a...
That's crazy, armin. Mine doesn't seem to have that issue.
Out of curiosity, do you have these checkboxes checked in Privacy & Security, Extensions, Added Extensions?
I unchecked mine a few days ago because I wasn't sure they were necessary, and that may have caused the issue (will wait to hear from your support person). I rechecked them yesterday and no more of my offline files seem to be changing to "online only" anymore, but all the ones that suddenly changed, and there are thousands of them, still remain as online only and I will have to manually change them, but I fear it will duplicate the hard drive space necessary and want to hear back from tech support first.
Also, here is the screenshot of the app still saying Beta. I have no idea how I'm supposed to update it because it's supposed to update on its own:
And here is a screenshot of finder not providing me the size of the dropbox folder, no matter how long I wait:
Also, here is a screenshot of Dropbox related items running on my macbook. Not sure if this will help the support person. Maybe it's lacking a necessary process or a couple are extraneous? I don't see DropboxMacUpdate, for instance:
Hi Hannah. You can see that I already added a screenshot in my previous reply showing my version, which yes, is the latest (even though it still also shows "beta" on the top left, as I've also shown in a screenshot above).
My computer is up to date with syncing, but the main issue remains...that a ton of my offline files suddenly had a cloud icon next to them (online only), which is forcing me to redownload them, even though they seem to be on my computer. I just can't figure out how to tell where the original files are, because in the new dropbox folder in the new cloud storage location there is only a blue dropbox icon and not a folder scheme. I am waiting to make sure I have to re-download all the files that have suddenly become "online only" vs you giving us a proper solution that will solve the issue. I don't want my computer to suddenly be taking up twice the space necessary if these file are actually still on my computer.
Feel free to relook at all the screenshots and the 2 screen recordings above for further information/clarification. Thanks.
It seems odd that this support question is taking so long. To answer the question you asked the OP, yes, I have that checked in DB.
Should I open a new question to get any kind of information/answers on what I'm supposed to do with the seemingly 100+ gigs of files that suddenly showed a cloud icon next to them even though I know I had them on my computer and were offline (not online only)? That's a lot of bandwidth to redownload them all and I need to know that it's not going to take up double the space suddenly...because I never deleted those files to begin with. Why won't you answer any of the other questions being asked about the green checkmarks, establishing which files are actually on the hard drive, etc?
Have you watched the videos posted earlier in the thread?
I suspect like many, I will be cancelling my Dropbox account as soon as I've located my files which Dropbox has mysteriously made 'online only'.
I'm having a nightmare with the latest Dropbox update. Offline vs online files seem to be completely random - you go into a folder, and some are downloaded, some aren't, some have the green tick, some have the green tick AND a download icon, and even clicking the download icon doesn't work - the taskbar notification says that all my files are up to date and nothing is syncing. Absolute disaster. I'm trying to recover my files and then I'm cancelling my Dropbox subscription.
Tried logging out, reinstalling, selecting 'make available offline' on the main Dropbox icon, you name it. What a mess.
Hi azodl and rumbers and anyone else who has the same issue.
I think I finally found a solution! I was this close to cancelling my Dropbox subscription.
So with the latest update, it seems Dropbox keeps the old files in some location and then moves everything to a new location and runs the app from the new location and forgets that you already have some of the files on your Hardrive in the old location.
Please read the following until the end and then begin the process if you like (I can't guarantee it works and just letting you know that I can't take any responsibility if something goes wrong).
To address this issue:
- Uninstall Dropbox (drag and drop from Applications to user trash)
- Empty trash.
- Find your Dropbox files. For me, I had to use Command + shift + . (that's a dot at the end, so you should push 3 buttons) to show hidden files on Mac. Go to users, your username, library (which is hidden), Cloudstorate, and then remove your Dropbox. Your files must be online and given Dropbox is uninstalled, your files will stay in place online.
- Empty your trash.
- Restart.
- At this point, I noticed that my hard drive still takes the same amount of space, meaning Dropbox files were still in my computer somewhere. After 30 minutes of messing around and not doing anything specific, suddenly, I got my 50GB back!
- Install Dropbox again.
- Once you install, you might get an error that it can't run the Dropbox, in that case, go to this link and follow advanced reinstall (https://help.dropbox.com/installs/advanced-reinstall). When I was doing that some of the commands that it asks came back with errors or didn't do anything. But it worked anyway!
- When re-installing, select online-only when it asks where you wanna keep the files.
- Once you install and the files are synced, you get a notification that there's a newer version of Dropbox that keeps your files in a new place (i.e. Cloud storage). I'm doing that right now and it says it takes 45 minutes. I'm assuming once you do that, given none of the Dropbox files were on my Hardrive, Dropbox won't take double space.
I really hope it helps!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!
"}},"component({\"componentId\":\"custom.widget.Custom_Scripts\"})":{"__typename":"Component","render({\"context\":{\"component\":{\"entities\":[],\"props\":{}},\"page\":{\"entities\":[\"board:101001014\",\"message:705673\"],\"name\":\"ForumReplyPage\",\"props\":{},\"url\":\"https://www.dropboxforum.com\"}}})":{"__typename":"ComponentRenderResult","html":""}},"cachedText({\"lastModified\":\"1734449632000\",\"locale\":\"en-US\",\"namespaces\":[\"components/community/NavbarDropdownToggle\"]})":[{"__ref":"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1734449632000"}],"cachedText({\"lastModified\":\"1734449632000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/EscalatedMessageBanner\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1734449632000"}],"cachedText({\"lastModified\":\"1734449632000\",\"locale\":\"en-US\",\"namespaces\":[\"components/users/UserLink\"]})":[{"__ref":"CachedAsset:text:en_US-components/users/UserLink-1734449632000"}],"cachedText({\"lastModified\":\"1734449632000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserRank\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserRank-1734449632000"}],"cachedText({\"lastModified\":\"1734449632000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageTime\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageTime-1734449632000"}],"cachedText({\"lastModified\":\"1734449632000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSubject\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSubject-1734449632000"}],"cachedText({\"lastModified\":\"1734449632000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageBody\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageBody-1734449632000"}],"cachedText({\"lastModified\":\"1734449632000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageCustomFields\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageCustomFields-1734449632000"}],"cachedText({\"lastModified\":\"1734449632000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageReplyButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageReplyButton-1734449632000"}],"cachedText({\"lastModified\":\"1734449632000\",\"locale\":\"en-US\",\"namespaces\":[\"components/nodes/NodeView/NodeViewCard\"]})":[{"__ref":"CachedAsset:text:en_US-components/nodes/NodeView/NodeViewCard-1734449632000"}],"cachedText({\"lastModified\":\"1734449632000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageView/MessageViewInline\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1734449632000"}],"cachedText({\"lastModified\":\"1734449632000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/Pager/PagerLoadMore\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1734449632000"}],"message({\"id\":\"message:705673\"})":{"__ref":"ForumTopicMessage:message:705673"},"cachedText({\"lastModified\":\"1734449632000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1734449632000"}],"cachedText({\"lastModified\":\"1734449632000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/ranks/UserRankLabel\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1734449632000"}],"cachedText({\"lastModified\":\"1734449632000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/AcceptedSolutionButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1734449632000"}],"cachedText({\"lastModified\":\"1734449632000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/LinearReplyList\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/LinearReplyList-1734449632000"}],"cachedText({\"lastModified\":\"1734449632000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeAvatar-1734449632000"}],"cachedText({\"lastModified\":\"1734449632000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeDescription\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeDescription-1734449632000"}],"message({\"id\":\"message:705945\"})":{"__ref":"ForumReplyMessage:message:705945"},"cachedText({\"lastModified\":\"1734449632000\",\"locale\":\"en-US\",\"namespaces\":[\"components/tags/TagView/TagViewChip\"]})":[{"__ref":"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1734449632000"}],"cachedText({\"lastModified\":\"1734449632000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeIcon\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1734449632000"}],"message({\"id\":\"message:706807\"})":{"__ref":"ForumReplyMessage:message:706807"},"message({\"id\":\"message:707110\"})":{"__ref":"ForumReplyMessage:message:707110"},"message({\"id\":\"message:714085\"})":{"__ref":"ForumReplyMessage:message:714085"},"message({\"id\":\"message:706330\"})":{"__ref":"ForumReplyMessage:message:706330"},"message({\"id\":\"message:706392\"})":{"__ref":"ForumReplyMessage:message:706392"},"message({\"id\":\"message:706495\"})":{"__ref":"ForumReplyMessage:message:706495"},"message({\"id\":\"message:706583\"})":{"__ref":"ForumReplyMessage:message:706583"},"message({\"id\":\"message:706801\"})":{"__ref":"ForumReplyMessage:message:706801"}},"CachedAsset:pages-1736934023631":{"__typename":"CachedAsset","id":"pages-1736934023631","value":[{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"BlogViewAllPostsPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId/all-posts/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"CasePortalPage","type":"CASE_PORTAL","urlPath":"/caseportal","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"CreateGroupHubPage","type":"GROUP_HUB","urlPath":"/groups/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"CaseViewPage","type":"CASE_DETAILS","urlPath":"/case/:caseId/:caseNumber","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"InboxPage","type":"COMMUNITY","urlPath":"/inbox","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"HelpFAQPage","type":"COMMUNITY","urlPath":"/help","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"IdeaMessagePage","type":"IDEA_POST","urlPath":"/idea/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"IdeaViewAllIdeasPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/all-ideas/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"LoginPage","type":"USER","urlPath":"/signin","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"BlogPostPage","type":"BLOG","urlPath":"/category/:categoryId/blogs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"ThemeEditorPage","type":"COMMUNITY","urlPath":"/designer/themes","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"TkbViewAllArticlesPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId/all-articles/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"OccasionEditPage","type":"EVENT","urlPath":"/event/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"OAuthAuthorizationAllowPage","type":"USER","urlPath":"/auth/authorize/allow","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"PageEditorPage","type":"COMMUNITY","urlPath":"/designer/pages","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"PostPage","type":"COMMUNITY","urlPath":"/category/:categoryId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"ForumBoardPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"TkbBoardPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"EventPostPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"UserBadgesPage","type":"COMMUNITY","urlPath":"/users/:login/:userId/badges","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"GroupHubMembershipAction","type":"GROUP_HUB","urlPath":"/membership/join/:nodeId/:membershipType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"IdeaReplyPage","type":"IDEA_REPLY","urlPath":"/idea/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"UserSettingsPage","type":"USER","urlPath":"/mysettings/:userSettingsTab","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"GroupHubsPage","type":"GROUP_HUB","urlPath":"/groups","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"ForumPostPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"OccasionRsvpActionPage","type":"OCCASION","urlPath":"/event/:boardId/:messageSubject/:messageId/rsvp/:responseType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"VerifyUserEmailPage","type":"USER","urlPath":"/verifyemail/:userId/:verifyEmailToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"AllOccasionsPage","type":"OCCASION","urlPath":"/category/:categoryId/events/:boardId/all-events/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"EventBoardPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"TkbReplyPage","type":"TKB_REPLY","urlPath":"/kb/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"IdeaBoardPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"CommunityGuideLinesPage","type":"COMMUNITY","urlPath":"/communityguidelines","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"CaseCreatePage","type":"SALESFORCE_CASE_CREATION","urlPath":"/caseportal/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"TkbEditPage","type":"TKB","urlPath":"/kb/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"ForgotPasswordPage","type":"USER","urlPath":"/forgotpassword","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"IdeaEditPage","type":"IDEA","urlPath":"/idea/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"TagPage","type":"COMMUNITY","urlPath":"/tag/:tagName","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"BlogBoardPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"OccasionMessagePage","type":"OCCASION_TOPIC","urlPath":"/event/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"ManageContentPage","type":"COMMUNITY","urlPath":"/managecontent","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"ClosedMembershipNodeNonMembersPage","type":"GROUP_HUB","urlPath":"/closedgroup/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"CommunityPage","type":"COMMUNITY","urlPath":"/","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"ForumMessagePage","type":"FORUM_TOPIC","urlPath":"/discussions/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"IdeaPostPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"BlogMessagePage","type":"BLOG_ARTICLE","urlPath":"/blog/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"RegistrationPage","type":"USER","urlPath":"/register","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"EditGroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"ForumEditPage","type":"FORUM","urlPath":"/discussions/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"ResetPasswordPage","type":"USER","urlPath":"/resetpassword/:userId/:resetPasswordToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"TkbMessagePage","type":"TKB_ARTICLE","urlPath":"/kb/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"BlogEditPage","type":"BLOG","urlPath":"/blog/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"ManageUsersPage","type":"USER","urlPath":"/users/manage/:tab?/:manageUsersTab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"ForumReplyPage","type":"FORUM_REPLY","urlPath":"/discussions/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"PrivacyPolicyPage","type":"COMMUNITY","urlPath":"/privacypolicy","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"NotificationPage","type":"COMMUNITY","urlPath":"/notifications","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"UserPage","type":"USER","urlPath":"/users/:login/:userId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"OccasionReplyPage","type":"OCCASION_REPLY","urlPath":"/event/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"ManageMembersPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/manage/:tab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"SearchResultsPage","type":"COMMUNITY","urlPath":"/search","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"BlogReplyPage","type":"BLOG_REPLY","urlPath":"/blog/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"GroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"TermsOfServicePage","type":"COMMUNITY","urlPath":"/termsofservice","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"CategoryPage","type":"CATEGORY","urlPath":"/category/:categoryId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"ForumViewAllTopicsPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/all-topics/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"TkbPostPage","type":"TKB","urlPath":"/category/:categoryId/kbs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736934023631,"localOverride":null,"page":{"id":"GroupHubPostPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"}],"localOverride":false},"CachedAsset:text:en_US-components/context/AppContext/AppContextProvider-0":{"__typename":"CachedAsset","id":"text:en_US-components/context/AppContext/AppContextProvider-0","value":{"noCommunity":"Cannot find community","noUser":"Cannot find current user","noNode":"Cannot find node with id {nodeId}","noMessage":"Cannot find message with id {messageId}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-0":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-0","value":{"title":"Loading..."},"localOverride":false},"User:user:-1":{"__typename":"User","id":"user:-1","uid":-1,"login":"anonymous","email":"","avatar":null,"rank":null,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":"ANONYMOUS","registrationTime":null,"confirmEmailStatus":false,"registrationAccessLevel":"VIEW","ssoRegistrationFields":[]},"ssoId":null,"profileSettings":{"__typename":"ProfileSettings","dateDisplayStyle":{"__typename":"InheritableStringSettingWithPossibleValues","key":"layout.friendly_dates_enabled","value":"true","localValue":"true","possibleValues":["true","false"]},"dateDisplayFormat":{"__typename":"InheritableStringSetting","key":"layout.format_pattern_date","value":"MM-dd-yyyy","localValue":"MM-dd-yyyy"},"language":{"__typename":"InheritableStringSettingWithPossibleValues","key":"profile.language","value":"en-US","localValue":"en","possibleValues":["en-US"]}},"deleted":false},"Theme:customTheme1":{"__typename":"Theme","id":"customTheme1"},"Category:category:101001000":{"__typename":"Category","id":"category:101001000","entityType":"CATEGORY","displayId":"101001000","nodeType":"category","depth":2,"title":"Help","shortTitle":"Help","parent":{"__ref":"Category:category:English"},"categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:top":{"__typename":"Category","id":"category:top","displayId":"top","nodeType":"category","depth":0,"title":"Top","entityType":"CATEGORY","shortTitle":"Top"},"Category:category:English":{"__typename":"Category","id":"category:English","displayId":"English","nodeType":"category","depth":1,"parent":{"__ref":"Category:category:top"},"title":"Community","entityType":"CATEGORY","shortTitle":"en","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001014":{"__typename":"Forum","id":"board:101001014","entityType":"FORUM","displayId":"101001014","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"Create, upload, and share","description":"Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.","avatar":null,"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:101001000"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:mxpez29397"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:English"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:101001000"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canReadNode":{"__typename":"PolicyResult","failureReason":null}},"shortTitle":"Create, upload, and share","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"threaded"},"topicsCount":5168,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-01-19T09:03:03.387-08:00"},"forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/","tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":true,"tagType":"PRESET_ONLY"},"Rank:rank:45":{"__typename":"Rank","id":"rank:45","position":28,"name":"Explorer | Level 4","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1734999":{"__typename":"User","id":"user:1734999","uid":1734999,"login":"armin_alimardani","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-3.svg"},"rank":{"__ref":"Rank:rank:45"},"email":"","messagesCount":6,"biography":null,"topicsCount":1,"kudosReceivedCount":1,"kudosGivenCount":1,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-08-11T05:52:14.381-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"followersCount":null,"solutionsCount":0,"ssoId":null,"entityType":"USER","eventPath":"community:mxpez29397/user:1734999"},"ForumTopicMessage:message:705673":{"__typename":"ForumTopicMessage","uid":705673,"subject":"Dropbox files now take up double space on my Mac","id":"message:705673","revisionNum":3,"repliesCount":16,"author":{"__ref":"User:user:1734999"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001014"},"conversation":{"__ref":"Conversation:conversation:705673"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:705673"},"body@stripHtml({\"truncateLength\":200})":" Hi there! \n So today, just out of nowhere, I noticed all my Dropbox files have gone online-only. So I click on the clouds with the arrow down to download them to my MacBook. However, I noticed that a...","body@stringLength":"3163","rawBody":"
Hi there!
\n
So today, just out of nowhere, I noticed all my Dropbox files have gone online-only. So I click on the clouds with the arrow down to download them to my MacBook. However, I noticed that as it's downloading, it's taking up space as well!!!
\n
I had 110GB of space with all the Dropbox files on my local computer. Now that everything shows online only and I'm downloading to my local computer, I'm losing space for things that were on my local computer. It's like every file is taking space twice.
\n
\n
This is an issue I had before, and with the Dropbox major update recently for macboks, that problem got resolved, and I ended up suddenly with 50GB extra space.
\n
\n
I'm using Macbook Pro M2 (2022).
\n
MacOS Ventura Version 13.2.1 (22D68)
\n
About Dropbox: V179.4.4985
\n
\n
I never use the online-only feature. I tried once last year, it moved my files online only but didn't make any space. And when I downloaded back to my computer, it started taking more space. GOD save me from this ....
\n
\n
This was on 'online only' and I returned it back to available offline. Yes, I'm 100% I didn't change that setting earlier today. I went online only automatically.
\n
\n
\n
I removed the Dropbox and reinstalled it, that didn't change anything.
\n
\n
\n
Early release feature is also off.
","kudosSumWeight":0,"postTime":"2023-08-11T06:08:40.243-07:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjQuMTF8Mi4xfG98MjV8X05WX3wx","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03MDU2NzMtMzk3MDRpQ0Y1Qzg3MzJCNEIwM0EyOQ?revision=3\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjQuMTF8Mi4xfG98MjV8X05WX3wy","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03MDU2NzMtMzk3MDVpRkU4NDk2QkYyMzlCNjY2QQ?revision=3\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjQuMTF8Mi4xfG98MjV8X05WX3wz","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03MDU2NzMtMzk3MDZpMThCQ0ExNTkxQ0I4ODQ2Ng?revision=3\"}"}}],"totalCount":3,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wx","node":{"__typename":"Tag","id":"tag:desktop","text":"desktop","time":"2020-01-27T05:59:16.968-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wy","node":{"__typename":"Tag","id":"tag:Mac","text":"Mac","time":"2018-06-14T06:18:35.214-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wz","node":{"__typename":"Tag","id":"tag:sync","text":"sync","time":"2021-10-06T07:45:18.620-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:705673_3"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":4719},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:705673":{"__typename":"Conversation","id":"conversation:705673","solved":false,"topic":{"__ref":"ForumTopicMessage:message:705673"},"lastPostingActivityTime":"2023-09-16T00:50:18.529-07:00","lastPostTime":"2023-09-16T00:50:18.529-07:00","unreadReplyCount":16,"isSubscribed":false},"ModerationData:moderation_data:705673":{"__typename":"ModerationData","id":"moderation_data:705673","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03MDU2NzMtMzk3MDRpQ0Y1Qzg3MzJCNEIwM0EyOQ?revision=3\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03MDU2NzMtMzk3MDRpQ0Y1Qzg3MzJCNEIwM0EyOQ?revision=3","title":"Screenshot 2023-08-11 at 11.00.39 pm.png","associationType":"BODY","width":360,"height":362,"altText":null},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03MDU2NzMtMzk3MDVpRkU4NDk2QkYyMzlCNjY2QQ?revision=3\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03MDU2NzMtMzk3MDVpRkU4NDk2QkYyMzlCNjY2QQ?revision=3","title":"Screenshot 2023-08-11 at 11.04.02 pm.png","associationType":"BODY","width":1058,"height":344,"altText":null},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03MDU2NzMtMzk3MDZpMThCQ0ExNTkxQ0I4ODQ2Ng?revision=3\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03MDU2NzMtMzk3MDZpMThCQ0ExNTkxQ0I4ODQ2Ng?revision=3","title":"Screenshot 2023-08-11 at 11.06.06 pm.png","associationType":"BODY","width":810,"height":486,"altText":null},"Revision:revision:705673_3":{"__typename":"Revision","id":"revision:705673_3","lastEditTime":"2023-08-11T07:47:00.939-07:00"},"ForumReplyMessage:message:705948":{"__typename":"ForumReplyMessage","id":"message:705948","conversation":{"__ref":"Conversation:conversation:705673"},"author":{"__ref":"User:user:1363431"},"revisionNum":4,"uid":705948,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"subject":"Re: Dropbox files now take up double space on my Mac","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:705948"},"parent":{"__ref":"ForumReplyMessage:message:705945"},"body":"
Also, here is a screenshot of Dropbox related items running on my macbook. Not sure if this will help the support person. Maybe it's lacking a necessary process or a couple are extraneous? I don't see DropboxMacUpdate, for instance:
Here is a screenshot of my current DB version:
","body@stringLength":"1313","rawBody":"
Also, here is a screenshot of Dropbox related items running on my macbook. Not sure if this will help the support person. Maybe it's lacking a necessary process or a couple are extraneous? I don't see DropboxMacUpdate, for instance:
Here is a screenshot of my current DB version:
","kudosSumWeight":0,"repliesCount":8,"postTime":"2023-08-13T07:53:42.192-07:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjQuMTF8Mi4xfG98MjV8X05WX3wx","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03MDU5NDgtMzk3NDRpMDJGMzAzMTQxRTE1OEFBMw?revision=4\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjQuMTF8Mi4xfG98MjV8X05WX3wy","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03MDU5NDgtMzk3NDVpMzNCMkRGMEVCQjUzOTkzMQ?revision=4\"}"}}],"totalCount":2,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:705948_4"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":3687},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"descendants":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MjV8NTI6MXxpbnQsNzA2MzMwLDcwNjMzMA","node":{"__ref":"ForumReplyMessage:message:706330"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MjV8NTI6MXxpbnQsNzA2MzMwLDcwNjM5Mg","node":{"__ref":"ForumReplyMessage:message:706392"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MjV8NTI6MXxpbnQsNzA2MzMwLDcwNjQ5NQ","node":{"__ref":"ForumReplyMessage:message:706495"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MjV8NTI6MXxpbnQsNzA2MzMwLDcwNjU4Mw","node":{"__ref":"ForumReplyMessage:message:706583"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MjV8NTI6MXxpbnQsNzA2MzMwLDcwNjgwMQ","node":{"__ref":"ForumReplyMessage:message:706801"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MjV8NTI6MXxpbnQsNzA2MzMwLDcwNjgwNw","node":{"__ref":"ForumReplyMessage:message:706807"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MjV8NTI6MXxpbnQsNzA2MzMwLDcwNzExMA","node":{"__ref":"ForumReplyMessage:message:707110"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MjV8NTI6MXxpbnQsNzA2MzMwLDcxNDA4NQ","node":{"__ref":"ForumReplyMessage:message:714085"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1736934023198":{"__typename":"CachedAsset","id":"theme:customTheme1-1736934023198","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["custom"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"DBX_Logo_512-1733312516365.png","imageLastModified":"1733312518563","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"DBLogoLong-1701789450005.png","imageLastModified":"1701789453105","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1200px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"0","borderRadius":"0","borderRadiusLg":"0","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"12px","paddingXLg":"16px","paddingXHero":"60px","fontStyle":"NORMAL","fontWeight":"400","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"var(--lia-bs-primary)","primaryBgHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.85))","primaryBgActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.7))","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-gray-300)","secondaryBgHoverColor":"hsl(var(--lia-bs-gray-300-h), var(--lia-bs-gray-300-s), calc(var(--lia-bs-gray-300-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-gray-300-h), var(--lia-bs-gray-300-s), calc(var(--lia-bs-gray-300-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","destructiveTextColor":"var(--lia-bs-gray-700)","destructiveTextHoverColor":"hsl(var(--lia-bs-gray-700-h), var(--lia-bs-gray-700-s), calc(var(--lia-bs-gray-700-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-gray-700-h), var(--lia-bs-gray-700-s), calc(var(--lia-bs-gray-700-l) * 0.9))","destructiveBgColor":"var(--lia-bs-gray-200)","destructiveBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","destructiveBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"NONE","sideContent":"NONE","radiusSm":"0","radius":"0","radiusLg":"0","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.16)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.12)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-link-color)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"400","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#3DD3EE","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#B4DF1C","blogColor":"#FAD24B","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#B4C8E1","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#F9A34B","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#D13A1F","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#C8AFF0","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#0061FE","secondary":"#333333","bodyText":"#1A1918","bodyBg":"#F7F5F2","info":"#3080FF","success":"#0F503C","warning":"#845909","danger":"#FA551E","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#C8AFF0","#B4DC19","#F9A34B","#FFAFA5","#3DD3EE","#B4C8E1","#FAD24B","#FA551E"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":{"link":{"color":"#0069D4","hoverColor":"#0061c2","decoration":"none","hoverDecoration":"underline","__typename":"EmailLinkSettings"},"border":{"color":"#e4e4e4","__typename":"EmailBorderSettings"},"buttons":{"borderRadiusLg":"5px","paddingXLg":"16px","paddingYLg":"7px","fontWeight":"700","primaryTextColor":"#ffffff","primaryTextHoverColor":"#ffffff","primaryBgColor":"#0069D4","primaryBgHoverColor":"#005cb8","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","__typename":"EmailButtonsSettings"},"panel":{"borderRadius":"5px","borderColor":"#e4e4e4","__typename":"EmailPanelSettings"},"__typename":"EmailThemeSettings"},"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"SharpGroteskDB Bold","fontStyle":"NORMAL","fontWeight":"700","h1FontSize":"28px","h2FontSize":"22px","h3FontSize":"18px","h4FontSize":"16px","h5FontSize":"16px","h6FontSize":"16px","lineHeight":"1.3","subHeaderFontSize":"11px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":null,"h2FontWeight":null,"h3FontWeight":null,"h4FontWeight":null,"h5FontWeight":null,"h6FontWeight":null,"__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"0","borderRadiusSm":"0","borderRadius":"0","borderRadiusLg":"0","formTextMarginTop":"4px","textAreaBorderRadius":"0","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":null,"imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"20px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"30px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"20px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"30px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"Atlas Grotesk Regular","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.5","fontSizeBase":"16px","fontSizeXxs":"11px","fontSizeXs":"12px","fontSizeSm":"14px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[{"source":"SERVER","name":"DB Sharp Grotesk Variable","styles":[{"style":"NORMAL","weight":"500","__typename":"FontStyleData"}],"assetNames":["DBSharpGroteskVariable-normal-500.ttf"],"__typename":"CustomFont"},{"source":"SERVER","name":"SharpGroteskDB Bold","styles":[{"style":"NORMAL","weight":"700","__typename":"FontStyleData"},{"style":"NORMAL","weight":"400","__typename":"FontStyleData"}],"assetNames":["SharpGroteskDBBold-normal-700.woff2","SharpGroteskDBBold-normal-400.woff2"],"__typename":"CustomFont"},{"source":"SERVER","name":"Atlas Grotesk Regular","styles":[{"style":"NORMAL","weight":"400","__typename":"FontStyleData"},{"style":"NORMAL","weight":"700","__typename":"FontStyleData"},{"style":"ITALIC","weight":"400","__typename":"FontStyleData"},{"style":"ITALIC","weight":"700","__typename":"FontStyleData"}],"assetNames":["AtlasGroteskRegular-normal-400.woff2","AtlasGroteskRegular-normal-700.woff2","AtlasGroteskRegular-italic-400.woff2","AtlasGroteskRegular-italic-700.woff2"],"__typename":"CustomFont"}],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1734449632000","value":{"email.verification.title":"Email Verification Required","email.verification.message.update.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. To change your email, visit My Settings.","email.verification.message.resend.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. Resend email."},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1734449632000","value":{"title":"Loading..."},"localOverride":false},"CachedAsset:quilt:dropbox.prod:pages/forums/ForumMessagePage:board:101001014-1736937632348":{"__typename":"CachedAsset","id":"quilt:dropbox.prod:pages/forums/ForumMessagePage:board:101001014-1736937632348","value":{"id":"ForumMessagePage","container":{"id":"Common","headerProps":{"backgroundImageProps":null,"backgroundColor":null,"addComponents":null,"removeComponents":["community.widget.bannerWidget"],"componentOrder":null,"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"message-list","layout":"MAIN_SIDE","bgColor":"transparent","showTitle":false,"showDescription":false,"textPosition":"CENTER","textColor":"var(--lia-bs-body-color)","sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"MainSideQuiltSection","columnMap":{"main":[{"id":"messages.widget.topicWithThreadedReplyListWidget","className":"lia-topic-with-replies","props":{"editLevel":"CONFIGURE"},"__typename":"QuiltComponent"}],"side":[{"id":"nodes.widget.nodeActionButtonWidget","className":null,"props":{"buttonAlignment":"right","buttonStyle":"sm","actionButtonTitle":"Start a new discussion","lazyLoad":false,"buttonWidth":"full_width"},"__typename":"QuiltComponent"},{"id":"nodes.widget.nodeInformationWidget","className":null,"props":{"instanceId":null,"useWidgetTitle":true,"viewVariant":{"type":"card","props":{"useNodePostCount":false,"useNodeFollowersCount":false,"useNodeDescription":true,"useNodeTopicsCount":false,"useNodeAction":false,"useNodeMembersCount":false,"useNodeMembershipType":false,"useNodeTitle":false,"useNodeMembersCountText":false,"useNodeMembership":false,"useNodeCreationDate":false,"textAlignment":"center","useWidgetTitle":true,"useNodeOwners":false,"useNodeAvatar":true,"useNodeLatestActivityTime":false,"useClickableCard":false}},"alignment":"center","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"custom.widget.Need_more_support","className":null,"props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":true,"title":"Need more support","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"messages.widget.relatedContentWidget","className":null,"props":{"hideIfEmpty":true,"enablePagination":false,"useTitle":true,"listVariant":{"type":"unstyled","props":{"listItemSpacing":"xxl"}},"pageSize":5,"style":"compact","pagerVariant":{"type":"none"},"viewVariant":{"type":"inline","props":{"useRepliesCount":false,"useMedia":false,"useAuthorRank":false,"useNode":false,"boardIconSize":"24","useAuthorLoginLink":true,"useNodeLink":true,"usePreviewMedia":true,"timeStampType":"postTime","useTextBody":true,"useSolvedBadge":false,"subjectAs":"h6","renderPostTimeBeforeAuthor":true,"useAvatar":true,"useVideoPreview":false,"portraitClampBodyLines":3,"useCompactSpacing":true,"useTimeToRead":false,"useSpoilerFreeBody":true,"useKudosCount":false,"useViewCount":false,"useBody":false,"useTags":false,"clampSubjectLines":1,"useBoardIcon":false,"useMessageTimeLink":true,"useAuthorLogin":true}},"lazyLoad":false,"panelType":"standard"},"__typename":"QuiltComponent"},{"id":"messages.widget.messageListForNodeByRecentActivityWidget","className":null,"props":{"hideIfEmpty":true,"pageSize":5,"pagerVariant":{"type":"loadMore"},"viewVariant":{"type":"inline","props":{"useRepliesCount":false,"useMedia":false,"useAuthorRank":false,"useNode":false,"boardIconSize":"24","truncateBodyLength":-1,"useNodeLink":true,"usePreviewMedia":false,"timeStampType":"postTime","avatarSize":"40","useTextBody":true,"useSolvedBadge":true,"subjectAs":"h6","renderPostTimeBeforeAuthor":true,"useAvatar":true,"useTimeToRead":false,"useSpoilerFreeBody":true,"useKudosCount":false,"useViewCount":false,"useBody":false,"useTags":false,"clampSubjectLines":1,"useBoardIcon":false,"useMessageTimeLink":true,"clampBodyLines":3,"useAuthorLogin":true,"useUnreadCount":false,"useNodeHoverCard":true,"useSearchSnippet":false}},"lazyLoad":false,"pagerOption":true,"listVariant":{"type":"unstyled","props":{"listItemSpacing":"xxl"}},"useTitle":true,"addTags":false,"titleContextVariant":"other","showTabs":false,"style":"compact","panelType":"standard","sorts":{"postTime":{"direction":"DESC"}},"pagerOptionCard":false},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-pages/forums/ForumMessagePage-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-pages/forums/ForumMessagePage-1734449632000","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"This message cannot be found","name":"Forum Message Page","section.message-list.title":"Forum Discussion","archivedMessageTitle":"This Content Has Been Archived","section.YLUzfi.title":"Forum Discussion","section.section-1709130958266.description":"","section.section-1709130958266.title":"","section.section-1720630512544.title":"","section.YLUzfi.description":"","section.jPblZp.description":"","section.message-list.description":"","section.section-1720630512544.description":"","section.jPblZp.title":""},"localOverride":false},"CachedAsset:quiltWrapper:dropbox.prod:Common:1736933956348":{"__typename":"CachedAsset","id":"quiltWrapper:dropbox.prod:Common:1736933956348","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"var(--lia-bs-white)","items":[{"id":"community.widget.navbarWidget","props":{"showUserName":false,"showRegisterLink":true,"useIconLanguagePicker":true,"useLabelLanguagePicker":true,"style":{"boxShadow":"var(--lia-bs-box-shadow-sm)","linkFontWeight":"400","controllerHighlightColor":"#FA551E","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"14px","linkBoxShadowHover":"none","backgroundOpacity":1,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"30px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":0.16,"paddingBottom":"15px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"1px solid var(--lia-bs-border-color)","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"flex-start","linkColor":"var(--lia-bs-body-color)","collapseMenuDividerBg":"var(--lia-nav-link-color)","dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-dark)","controllerTextColor":"var(--lia-nav-controller-icon-color)","background":{"imageAssetName":"","color":"var(--lia-bs-white)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"var(--lia-bs-primary)","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"0","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","paddingTop":"15px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"var(--lia-bs-body-color)","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"var(--lia-bs-body-color)"},"links":{"sideLinks":[{"children":[],"linkType":"INTERNAL","id":"migrated-link-10","params":{"categoryId":"101004000"},"routeName":"CategoryPage"},{"children":[],"linkType":"EXTERNAL","id":"migrated-link-12","url":"https://www.dropbox.com/help","target":"BLANK"},{"children":[],"linkType":"EXTERNAL","id":"external","url":"https://learn.dropbox.com/","target":"BLANK"},{"children":[],"linkType":"EXTERNAL","id":"migrated-link-13","url":"http://www.dropbox.com/support","target":"BLANK"},{"children":[],"linkType":"EXTERNAL","id":"migrated-link-11","url":"http://www.dropbox.com","target":"BLANK"}],"mainLinks":[{"children":[{"linkType":"INTERNAL","id":"101001016","params":{"boardId":"101001016","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001014","params":{"boardId":"101001014","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001013","params":{"boardId":"101001013","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001017","params":{"boardId":"101001017","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001018","params":{"boardId":"101001018","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001020","params":{"boardId":"101001020","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001019","params":{"boardId":"101001019","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001015","params":{"boardId":"101001015","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001012","params":{"boardId":"101001012","categoryId":"101001000"},"routeName":"ForumBoardPage"}],"linkType":"INTERNAL","id":"101001000","params":{"categoryId":"101001000"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"101007-c1","params":{"boardId":"101007C1","categoryId":"101007"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101000041","params":{"categoryId":"101000041"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"101003016","params":{"boardId":"101003016","categoryId":"101007"},"routeName":"ForumBoardPage"}],"linkType":"INTERNAL","id":"101007","params":{"categoryId":"101007"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"dropbox-dash-link","params":{"groupHubId":"Dropbox-Dash"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"1010-link","params":{"groupHubId":"1010"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"music-link","params":{"groupHubId":"Music"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"photography-link","params":{"groupHubId":"Photography"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"dropboxfor-mac-o-s12","params":{"groupHubId":"DropboxforMacOS12"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"1009-link","params":{"groupHubId":"1009"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"1012-link","params":{"groupHubId":"1012"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"1007-link","params":{"groupHubId":"1007"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"super-user-link","params":{"groupHubId":"super-user"},"routeName":"GroupHubPage"}],"linkType":"INTERNAL","id":"101010","params":{"categoryId":"101010"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"101002013","params":{"boardId":"101002013","categoryId":"English"},"routeName":"IdeaBoardPage"},{"children":[{"linkType":"INTERNAL","id":"english","params":{"categoryId":"English"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"french","params":{"categoryId":"French"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"german","params":{"categoryId":"German"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"spanish","params":{"categoryId":"Spanish"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"portuguese","params":{"categoryId":"Portuguese"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"japanese","params":{"categoryId":"Japanese"},"routeName":"CategoryPage"}],"linkType":"INTERNAL","id":"mxpez29397","params":{},"routeName":"CommunityPage"}]},"className":"QuiltComponent_lia-component-edit-mode__0nCcm","showSearchIcon":true,"languagePickerStyle":"iconAndLabel"},"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":{"backgroundColor":"var(--lia-bs-white)","linkHighlightColor":"#0061FE","visualEffects":{"showBottomBorder":true},"backgroundOpacity":100,"linkTextColor":"var(--lia-bs-gray-700)"},"__typename":"QuiltComponent"},{"id":"custom.widget.Announcement_bar","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":true,"title":"","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":{"backgroundColor":"var(--lia-bs-white)","visualEffects":{"showBottomBorder":true},"backgroundImageProps":{"backgroundSize":"COVER","backgroundPosition":"CENTER_CENTER","backgroundRepeat":"NO_REPEAT"},"fontColor":"var(--lia-bs-body-color)"},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"var(--lia-bs-white)","items":[{"id":"custom.widget.Footer_Community_Home","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"useBackground":true,"title":"Footer","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"custom.widget.Custom_Scripts","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"custom.widget.Qualtrics","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1734449632000","value":{"joinedGroupHub.title":"Welcome","joinedGroupHub.message":"You are now a member of this group and are subscribed to updates.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Sorry, we could not find your invitation to the group. The owner may have canceled the invite.","groupHubNotFound.title":"Group Not Found","groupHubNotFound.message":"The grouphub you tried to join does not exist. It may have been deleted.","existingGroupHubMember.title":"Already Joined","existingGroupHubMember.message":"You are already a member of this group.","accountLocked.title":"Account Locked","accountLocked.message":"Your account has been locked due to multiple failed attempts. Try again in {lockoutTime} minutes.","editedGroupHub.title":"Changes Saved","editedGroupHub.message":"Your group has been updated.","leftGroupHub.title":"Goodbye","leftGroupHub.message":"You are no longer a member of this group and will not receive future updates.","deletedGroupHub.title":"Deleted","deletedGroupHub.message":"The group has been deleted.","groupHubCreated.title":"Group Created","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Account Closed","accountClosed.message":"The account has been closed and you will now be redirected to the homepage","resetTokenExpired.title":"Reset Password Link has Expired","resetTokenExpired.message":"Try resetting your password again","invalidUrl.title":"Invalid URL","invalidUrl.message":"The URL you're using is not recognized. Verify your URL and try again.","accountClosedForUser.title":"Account Closed","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Your invitation to the community has been canceled or expired.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"The url you are utilizing is not recognized. Verify your URL and try again","pageNotFound.title":"Access Denied","pageNotFound.message":"You do not have access to this area of the community or it doesn't exist","eventAttending.title":"Responded as Attending","eventAttending.message":"You'll be notified when there's new activity and reminded as the event approaches","eventInterested.title":"Responded as Interested","eventInterested.message":"You'll be notified when there's new activity and reminded as the event approaches","eventNotFound.title":"Event Not Found","eventNotFound.message":"The event you tried to respond to does not exist.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"CachedAsset:component:custom.widget.Announcement_bar-en-1736934050555":{"__typename":"CachedAsset","id":"component:custom.widget.Announcement_bar-en-1736934050555","value":{"component":{"id":"custom.widget.Announcement_bar","template":{"id":"Announcement_bar","markupLanguage":"HTML","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Announcement_bar","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"TEXTHTML","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Need_more_support-en-1736934050555":{"__typename":"CachedAsset","id":"component:custom.widget.Need_more_support-en-1736934050555","value":{"component":{"id":"custom.widget.Need_more_support","template":{"id":"Need_more_support","markupLanguage":"HTML","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Need_more_support","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"TEXTHTML","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Footer_Community_Home-en-1736934050555":{"__typename":"CachedAsset","id":"component:custom.widget.Footer_Community_Home-en-1736934050555","value":{"component":{"id":"custom.widget.Footer_Community_Home","template":{"id":"Footer_Community_Home","markupLanguage":"HTML","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Footer_Community_Home","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"TEXTHTML","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Custom_Scripts-en-1736934050555":{"__typename":"CachedAsset","id":"component:custom.widget.Custom_Scripts-en-1736934050555","value":{"component":{"id":"custom.widget.Custom_Scripts","template":{"id":"Custom_Scripts","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Custom_Scripts","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Qualtrics-en-1736934050555":{"__typename":"CachedAsset","id":"component:custom.widget.Qualtrics-en-1736934050555","value":{"component":{"id":"custom.widget.Qualtrics","template":{"id":"Qualtrics","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"Qualtrics widget","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Qualtrics","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"Qualtrics widget","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1734449632000","value":{"navLabel":"Breadcrumbs","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBanner-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBanner-1734449632000","value":{"messageMarkedAsSpam":"This post has been marked as spam","messageMarkedAsSpam@board:TKB":"This article has been marked as spam","messageMarkedAsSpam@board:BLOG":"This post has been marked as spam","messageMarkedAsSpam@board:FORUM":"This discussion has been marked as spam","messageMarkedAsSpam@board:OCCASION":"This event has been marked as spam","messageMarkedAsSpam@board:IDEA":"This idea has been marked as spam","manageSpam":"Manage Spam","messageMarkedAsAbuse":"This post has been marked as abuse","messageMarkedAsAbuse@board:TKB":"This article has been marked as abuse","messageMarkedAsAbuse@board:BLOG":"This post has been marked as abuse","messageMarkedAsAbuse@board:FORUM":"This discussion has been marked as abuse","messageMarkedAsAbuse@board:OCCASION":"This event has been marked as abuse","messageMarkedAsAbuse@board:IDEA":"This idea has been marked as abuse","preModCommentAuthorText":"This comment will be published as soon as it is approved","preModCommentModeratorText":"This comment is awaiting moderation","messageMarkedAsOther":"This post has been rejected due to other reasons","messageMarkedAsOther@board:TKB":"This article has been rejected due to other reasons","messageMarkedAsOther@board:BLOG":"This post has been rejected due to other reasons","messageMarkedAsOther@board:FORUM":"This discussion has been rejected due to other reasons","messageMarkedAsOther@board:OCCASION":"This event has been rejected due to other reasons","messageMarkedAsOther@board:IDEA":"This idea has been rejected due to other reasons","messageArchived":"This post was archived on {date}","relatedUrl":"View Related Content","relatedContentText":"Showing related content","archivedContentLink":"View Archived Content"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeActionButtonWidget-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeActionButtonWidget-1734449632000","value":{"defaultActionButtonTitle":"Start a Conversation","actionButton.grouphub.startDiscussion":"Start a Discussion","actionButton.title@board:FORUM":"Start a Discussion","actionButton.title@board:BLOG":"Create a Blog Post","actionButton.title@board:TKB":"Create an Article","actionButton.title@board:OCCASION":"Create an Event","actionButton.title@board:IDEA":"Suggest an Idea","joinGroupHub":"Join Group","join.successHeader":"Welcome","join.successMessage":"You are now a member of this group and are subscribed to updates.","errorMessage":"An unidentified problem occurred during the action you took. Please try again later.","errorHeader":"Error - Action Failed"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeInformationWidget-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeInformationWidget-1734449632000","value":{"WidgetTitle":"About {title}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/RelatedContentWidget-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/RelatedContentWidget-1734449632000","value":{"title":"Related Content","emptyDescription":"No content to show"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1734449632000","value":{"title@userScope:other":"Recent Content","title@userScope:self":"Contributions","title@board:FORUM@userScope:other":"Recent Discussions","title@board:BLOG@userScope:other":"Recent Blogs","emptyDescription":"No content to show","MessageListForNodeByRecentActivityWidgetEditor.nodeScope.label":"Scope","title@instance:1718368859225":"Latest Ideas","title@instance:1722595940498":"Recent Content","title@instance:1722595986884":"Recent Content","title@instance:GhAQBO":"Recent Content","title@instance:bjQalH":"Recent Content","title@instance:1728316868378":"Posts & Replies"},"localOverride":false},"Idea:board:101002013":{"__typename":"Idea","id":"board:101002013","boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"ideaPolicies":{"__typename":"IdeaPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:101004000":{"__typename":"Category","id":"category:101004000","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101003016":{"__typename":"Forum","id":"board:101003016","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:French":{"__typename":"Category","id":"category:French","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:German":{"__typename":"Category","id":"category:German","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Spanish":{"__typename":"Category","id":"category:Spanish","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Portuguese":{"__typename":"Category","id":"category:Portuguese","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Japanese":{"__typename":"Category","id":"category:Japanese","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:101000041":{"__typename":"Category","id":"category:101000041","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:101007":{"__typename":"Category","id":"category:101007","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101007C1":{"__typename":"Forum","id":"board:101007C1","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001012":{"__typename":"Forum","id":"board:101001012","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"FORUM","displayId":"101001012","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"View, download, and export","shortTitle":"View, download, and export","parent":{"__ref":"Category:category:101001000"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":null,"description":"Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.","eventPath":"category:101001000/category:English/community:mxpez29397board:101001012/"},"Forum:board:101001013":{"__typename":"Forum","id":"board:101001013","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001015":{"__typename":"Forum","id":"board:101001015","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001016":{"__typename":"Forum","id":"board:101001016","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001017":{"__typename":"Forum","id":"board:101001017","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001018":{"__typename":"Forum","id":"board:101001018","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"FORUM","displayId":"101001018","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"Plans and Subscriptions","shortTitle":"Plans and Subscriptions","parent":{"__ref":"Category:category:101001000"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":null,"description":"Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/"},"Forum:board:101001019":{"__typename":"Forum","id":"board:101001019","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"FORUM","displayId":"101001019","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"Settings and Preferences","shortTitle":"Settings and Preferences","parent":{"__ref":"Category:category:101001000"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":null,"description":"The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.","eventPath":"category:101001000/category:English/community:mxpez29397board:101001019/"},"Forum:board:101001020":{"__typename":"Forum","id":"board:101001020","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:Dropbox-Dash":{"__typename":"GroupHub","id":"grouphub:Dropbox-Dash","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:Photography":{"__typename":"GroupHub","id":"grouphub:Photography","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:Music":{"__typename":"GroupHub","id":"grouphub:Music","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:101010":{"__typename":"Category","id":"category:101010","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:1007":{"__typename":"GroupHub","id":"grouphub:1007","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:1010":{"__typename":"GroupHub","id":"grouphub:1010","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:1009":{"__typename":"GroupHub","id":"grouphub:1009","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:1012":{"__typename":"GroupHub","id":"grouphub:1012","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Conversation:conversation:818587":{"__typename":"Conversation","id":"conversation:818587","topic":{"__typename":"ForumTopicMessage","uid":818587},"lastPostingActivityTime":"2025-01-19T09:02:02.423-08:00","solved":false},"ForumTopicMessage:message:818587":{"__typename":"ForumTopicMessage","subject":"'Interrupted Share Activity'","conversation":{"__ref":"Conversation:conversation:818587"},"id":"message:818587","revisionNum":1,"uid":818587,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__typename":"User","uid":1898836,"login":"Sorrylol","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg"}},"metrics":{"__typename":"MessageMetrics","views":52},"postTime":"2025-01-18T19:14:27.995-08:00","lastPublishTime":"2025-01-18T19:14:27.995-08:00","readOnly":false},"Conversation:conversation:818579":{"__typename":"Conversation","id":"conversation:818579","topic":{"__typename":"ForumTopicMessage","uid":818579},"lastPostingActivityTime":"2025-01-18T19:24:21.571-08:00","solved":false},"ForumTopicMessage:message:818579":{"__typename":"ForumTopicMessage","subject":"Customize DropBox Transfer Links","conversation":{"__ref":"Conversation:conversation:818579"},"id":"message:818579","revisionNum":1,"uid":818579,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__typename":"User","uid":1898814,"login":"Craig-83","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg"}},"metrics":{"__typename":"MessageMetrics","views":9},"postTime":"2025-01-18T14:19:47.626-08:00","lastPublishTime":"2025-01-18T14:19:47.626-08:00","readOnly":false},"Conversation:conversation:818572":{"__typename":"Conversation","id":"conversation:818572","topic":{"__typename":"ForumTopicMessage","uid":818572},"lastPostingActivityTime":"2025-01-19T09:03:03.387-08:00","solved":false},"ForumTopicMessage:message:818572":{"__typename":"ForumTopicMessage","subject":"Syncing file tags to iPhone","conversation":{"__ref":"Conversation:conversation:818572"},"id":"message:818572","revisionNum":1,"uid":818572,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__typename":"User","uid":1591100,"login":"Cindy13","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-9.svg"}},"metrics":{"__typename":"MessageMetrics","views":11},"postTime":"2025-01-18T13:11:15.353-08:00","lastPublishTime":"2025-01-18T13:11:15.353-08:00","readOnly":false},"Conversation:conversation:818560":{"__typename":"Conversation","id":"conversation:818560","topic":{"__typename":"ForumTopicMessage","uid":818560},"lastPostingActivityTime":"2025-01-18T19:32:09.275-08:00","solved":false},"ForumTopicMessage:message:818560":{"__typename":"ForumTopicMessage","subject":"Moved photos stay in previous folder too","conversation":{"__ref":"Conversation:conversation:818560"},"id":"message:818560","revisionNum":1,"uid":818560,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__typename":"User","uid":1898792,"login":"cld2018","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg"}},"metrics":{"__typename":"MessageMetrics","views":21},"postTime":"2025-01-18T10:57:11.134-08:00","lastPublishTime":"2025-01-18T10:57:11.134-08:00","readOnly":false},"Conversation:conversation:818557":{"__typename":"Conversation","id":"conversation:818557","topic":{"__typename":"ForumTopicMessage","uid":818557},"lastPostingActivityTime":"2025-01-18T13:11:10.256-08:00","solved":false},"ForumTopicMessage:message:818557":{"__typename":"ForumTopicMessage","subject":"Find Out When a Shared File Has Been Opened?","conversation":{"__ref":"Conversation:conversation:818557"},"id":"message:818557","revisionNum":1,"uid":818557,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__typename":"User","uid":1898785,"login":"violasrsupreme","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-9.svg"}},"metrics":{"__typename":"MessageMetrics","views":8},"postTime":"2025-01-18T09:55:35.941-08:00","lastPublishTime":"2025-01-18T09:55:35.941-08:00","readOnly":false},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstNDktTmFlcmxj\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstNDktTmFlcmxj","height":15,"width":16,"mimeType":"image/png"},"Rank:rank:49":{"__typename":"Rank","id":"rank:49","position":8,"name":"Super User II","color":"3DD3EE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstNDktTmFlcmxj\"}"},"rankStyle":"TEXT"},"User:user:1972":{"__typename":"User","id":"user:1972","uid":1972,"login":"Mark","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-12-05T23:13:00.000-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xOTcyLTZpMTdDMjFGRTlCQkQ0MzcyMA"},"rank":{"__ref":"Rank:rank:49"},"messagesCount":31992,"kudosGivenCount":262,"kudosReceivedCount":6628,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":4137,"entityType":"USER","eventPath":"community:mxpez29397/user:1972"},"User:user:1799125":{"__typename":"User","id":"user:1799125","deleted":false,"uid":1799125,"login":"FResco1945","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-01-30T06:25:22.544-08:00"}},"ForumTopicMessage:message:803468":{"__typename":"ForumTopicMessage","uid":803468,"id":"message:803468","revisionNum":4,"author":{"__ref":"User:user:1799125"},"readOnly":false,"subject":"I see duplicate images in a shared folder.","repliesCount":7},"Conversation:conversation:803468":{"__typename":"Conversation","id":"conversation:803468","solved":true,"topic":{"__ref":"ForumTopicMessage:message:803468"},"lastPostingActivityTime":"2024-10-28T07:18:07.839-07:00","lastPostTime":"2024-10-27T21:23:54.599-07:00"},"ModerationData:moderation_data:803484":{"__typename":"ModerationData","id":"moderation_data:803484","status":"APPROVED","rejectReason":null},"ForumReplyMessage:message:803484":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1972"},"id":"message:803484","revisionNum":1,"uid":803484,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumTopicMessage:message:803468"},"conversation":{"__ref":"Conversation:conversation:803468"},"subject":"Re: I see duplicate images in a shared folder.","moderationData":{"__ref":"ModerationData:moderation_data:803484"},"postTime":"2024-10-27T04:30:53.259-07:00","lastPublishTime":"2024-10-27T04:30:53.259-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":342},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:803468/message:803484"},"RelatedContentMessage:RelatedContentMessage:803484":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:803484","relatedMessage":{"__ref":"ForumReplyMessage:message:803484"}},"User:user:1850":{"__typename":"User","id":"user:1850","uid":1850,"login":"Rich","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-12-05T13:23:00.000-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xODUwLTMzNTg3aTcyRjIyNTZERjk5NTI4NDk"},"rank":{"__ref":"Rank:rank:49"},"messagesCount":33130,"kudosGivenCount":71,"kudosReceivedCount":8897,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":5411,"entityType":"USER","eventPath":"community:mxpez29397/user:1850"},"User:user:1880094":{"__typename":"User","id":"user:1880094","deleted":false,"uid":1880094,"login":"WiHTNZ","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-10-12T22:55:32.135-07:00"}},"ForumTopicMessage:message:800523":{"__typename":"ForumTopicMessage","uid":800523,"id":"message:800523","revisionNum":3,"author":{"__ref":"User:user:1880094"},"readOnly":false,"subject":"Dropbox Business Account set up. Not sure about merging your own content.","repliesCount":1},"Conversation:conversation:800523":{"__typename":"Conversation","id":"conversation:800523","solved":true,"topic":{"__ref":"ForumTopicMessage:message:800523"},"lastPostingActivityTime":"2024-10-13T22:58:43.513-07:00","lastPostTime":"2024-10-13T04:40:03.996-07:00"},"ModerationData:moderation_data:800536":{"__typename":"ModerationData","id":"moderation_data:800536","status":"APPROVED","rejectReason":null},"AcceptedSolutionMessage:message:800536":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:1850"},"id":"message:800536","revisionNum":1,"uid":800536,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001019"},"parent":{"__ref":"ForumTopicMessage:message:800523"},"conversation":{"__ref":"Conversation:conversation:800523"},"subject":"Re: Dropbox Business Account set up. Not sure about merging your own content.","moderationData":{"__ref":"ModerationData:moderation_data:800536"},"postTime":"2024-10-13T04:40:03.996-07:00","lastPublishTime":"2024-10-13T04:40:03.996-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":1158},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001019/message:800523/message:800536"},"RelatedContentMessage:RelatedContentMessage:800536":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:800536","relatedMessage":{"__ref":"AcceptedSolutionMessage:message:800536"}},"Rank:rank:44":{"__typename":"Rank","id":"rank:44","position":27,"name":"Helpful | Level 5","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1880119":{"__typename":"User","id":"user:1880119","uid":1880119,"login":"kiwifagan","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-10-13T01:31:55.558-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-8.svg"},"rank":{"__ref":"Rank:rank:44"},"messagesCount":4,"kudosGivenCount":0,"kudosReceivedCount":1,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":1,"entityType":"USER","eventPath":"community:mxpez29397/user:1880119"},"ForumReplyMessage:message:800709":{"__typename":"ForumReplyMessage","uid":800709,"id":"message:800709","revisionNum":1,"author":{"__ref":"User:user:1850"},"readOnly":false},"ForumTopicMessage:message:800528":{"__typename":"ForumTopicMessage","uid":800528,"subject":".DOC files in Dropbox load with 0 item, when they should be 1.2.","id":"message:800528","revisionNum":2,"repliesCount":7},"Conversation:conversation:800528":{"__typename":"Conversation","id":"conversation:800528","solved":true,"topic":{"__ref":"ForumTopicMessage:message:800528"},"lastPostingActivityTime":"2024-10-18T03:07:40.061-07:00","lastPostTime":"2024-10-18T03:07:40.061-07:00"},"ModerationData:moderation_data:801479":{"__typename":"ModerationData","id":"moderation_data:801479","status":"UNMODERATED","rejectReason":null},"AcceptedSolutionMessage:message:801479":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:1880119"},"id":"message:801479","revisionNum":1,"uid":801479,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001012"},"parent":{"__ref":"ForumReplyMessage:message:800709"},"conversation":{"__ref":"Conversation:conversation:800528"},"subject":"Re: .DOC files in Dropbox load with 0 item, when they should be 1.2.","moderationData":{"__ref":"ModerationData:moderation_data:801479"},"postTime":"2024-10-17T01:53:20.954-07:00","lastPublishTime":"2024-10-17T01:53:20.954-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":240},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001012/message:800528/message:801479"},"RelatedContentMessage:RelatedContentMessage:801479":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:801479","relatedMessage":{"__ref":"AcceptedSolutionMessage:message:801479"}},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo","height":17,"width":20,"mimeType":"image/png"},"Rank:rank:26":{"__typename":"Rank","id":"rank:26","position":5,"name":"Dropbox Staff","color":"0061FE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}"},"rankStyle":"TEXT"},"User:user:364291":{"__typename":"User","id":"user:364291","uid":364291,"login":"Walter","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-02-27T06:16:58.288-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0zNjQyOTEtMjM5ODhpMUE2QTdDRTAyMDcwQTY1MA"},"rank":{"__ref":"Rank:rank:26"},"messagesCount":27271,"kudosGivenCount":3427,"kudosReceivedCount":3438,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":2781,"entityType":"USER","eventPath":"community:mxpez29397/user:364291"},"User:user:1882623":{"__typename":"User","id":"user:1882623","deleted":false,"uid":1882623,"login":"ndelaw","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-10-21T20:55:08.339-07:00"}},"ForumTopicMessage:message:802408":{"__typename":"ForumTopicMessage","uid":802408,"id":"message:802408","revisionNum":3,"author":{"__ref":"User:user:1882623"},"readOnly":false,"subject":"Getting charged twice although I have one account, and would like a refund","repliesCount":3},"Conversation:conversation:802408":{"__typename":"Conversation","id":"conversation:802408","solved":false,"topic":{"__ref":"ForumTopicMessage:message:802408"},"lastPostingActivityTime":"2024-10-25T04:58:32.259-07:00","lastPostTime":"2024-10-25T04:58:32.259-07:00"},"ModerationData:moderation_data:802431":{"__typename":"ModerationData","id":"moderation_data:802431","status":"APPROVED","rejectReason":null},"ForumReplyMessage:message:802431":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:364291"},"id":"message:802431","revisionNum":2,"uid":802431,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"parent":{"__ref":"ForumTopicMessage:message:802408"},"conversation":{"__ref":"Conversation:conversation:802408"},"subject":"Re: Getting charged twice although I have one account, and would like a refund","moderationData":{"__ref":"ModerationData:moderation_data:802431"},"postTime":"2024-10-22T01:08:24.765-07:00","lastPublishTime":"2024-10-23T23:12:35.857-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":225},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/message:802408/message:802431"},"RelatedContentMessage:RelatedContentMessage:802431":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:802431","relatedMessage":{"__ref":"ForumReplyMessage:message:802431"}},"Rank:rank:47":{"__typename":"Rank","id":"rank:47","position":30,"name":"New member | Level 2","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1781166":{"__typename":"User","id":"user:1781166","uid":1781166,"login":"cedricc","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-12-13T00:46:28.986-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg"},"rank":{"__ref":"Rank:rank:47"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:mxpez29397/user:1781166"},"Category:category:102007A":{"__typename":"Category","id":"category:102007A","entityType":"CATEGORY","displayId":"102007A","nodeType":"category","depth":2,"title":"Poser une question","shortTitle":"Poser une question"},"Forum:board:102001000":{"__typename":"Forum","id":"board:102001000","entityType":"FORUM","displayId":"102001000","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"Poser une question","shortTitle":"Poser une question","parent":{"__ref":"Category:category:102007A"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":null,"description":"Trouvez des réponses dans les conversations démarrées par d'autres utilisateurs. Si vous n'en trouvez aucune, posez une nouvelle question.","eventPath":"category:102007A/category:French/community:mxpez29397board:102001000/"},"ForumTopicMessage:message:736716":{"__typename":"ForumTopicMessage","uid":736716,"subject":"SMS Signature double validation","id":"message:736716","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:1781166"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:102001000"},"conversation":{"__ref":"Conversation:conversation:736716"},"moderationData":{"__ref":"ModerationData:moderation_data:736716"},"postTime":"2023-12-13T00:49:07.165-08:00","lastPublishTime":"2023-12-13T00:49:07.165-08:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":454},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:102007A/category:French/community:mxpez29397board:102001000/message:736716"},"Conversation:conversation:736716":{"__typename":"Conversation","id":"conversation:736716","solved":false,"topic":{"__ref":"ForumTopicMessage:message:736716"},"lastPostingActivityTime":"2023-12-13T06:56:03.902-08:00","lastPostTime":"2023-12-13T06:56:03.902-08:00"},"ModerationData:moderation_data:736716":{"__typename":"ModerationData","id":"moderation_data:736716","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:736716":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:736716","relatedMessage":{"__ref":"ForumTopicMessage:message:736716"}},"CachedAsset:text:en_US-components/community/Navbar-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1734449632000","value":{"1007":"Business Team Members","101007":"Discover","101010":"Groups","101000041":"Developer & API","101001000":"Help","101001012":"View, download, and export","101001013":"Delete, edit, and organize","101001014":"Create, upload, and share","101001015":"Storage Space","101001016":"Apps and Installations","101001017":"Integrations","101001018":"Plans and Subscriptions","101001019":"Settings and Preferences","101001020":"Security and Permissions","101002013":"Ideas","101003016":"Desktop client builds","102001000":"Poser une question","community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","migrated-link-9":"日本語","external-1":"Languages","german":"Deutsch","102009-g1":"Nouvel utilisateur","migrated-link-7":"Español","migrated-link-8":"Português","1007-link":"Business Team Members","migrated-link-1":"Discover","migrated-link-2":"Ideas","migrated-link-0":"Help","migrated-link-5":"Français","migrated-link-6":"Deutsch","dropbox-ai":"Dropbox AI","migrated-link-3":"Groups","migrated-link-4":"🌎","photographers":"Photographers","group-hub-test":"Group Hub Test","1010-link":"Dropbox for Beginners","japanese":"日本語","english":"English","multiple-sections-group":"Multiple Sections Group","french":"Français","music-link":"Musicians","plans-and-subscriptions":"Plans and Subscriptions","tips-and-tricks":"Tips & Tricks","dropbox-dash-link":"Dropbox Dash","dropboxfor-mac-o-s12-link":"Dropbox for macOS","delete-edit-organize":"Delete, edit, and organize","mxpez29397":"Languages","secret-hidden-group":"Secret Hidden Group","external":"↗ Learn","view-download-and-export":"View, download, and export","integrations":"Integrations","security-and-permissions-1":"Settings and Preferences","1012-link":"Dropbox/Microsoft Co-Authoring Beta","musicians":"Musicians","security-and-permissions":"Security and Permissions","do-more-with-dropbox":"Do more with Dropbox","1009-link":"Dropbox Replay","create-upload-share":"Create, upload, and share","migrated-link-12":"↗ Help Center","developer-and-api":"Developer & API","migrated-link-13":"↗ Contact Support","closed-group-test":"Closed Group Test","closed-gourp":"Closed Group","dropbox-dash-beta":"Dropbox Dash Beta","portuguese":"Português","storage-space":"Storage Space","spanish":"Español","test-open-group":"Open Group","apps-and-installations":"Apps and Installations","migrated-link-10":"About the Community","test-group":"Test Group","dropboxfor-mac-o-s12":"Dropbox for MacOS","migrated-link-11":"↗ Dropbox","intl":"Languages","desktop-client-builds":"Desktop client builds","dropbox-for-macos":"Dropbox for macOS","photography-link":"Photographers","super-user-link":"Super User","101007-c1":"Tips & tricks"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1734449632000","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1734449632000","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1734449632000","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-components/search/SpotlightSearchIcon-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/search/SpotlightSearchIcon-1734449632000","value":{"search":"Search"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1734449632000","value":{"title.login":"Log in","title.registration":"Sign up","title.forgotPassword":"Forgot Password","title.multiAuthLogin":"Log in"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1734449632000","value":{"place":"Place {name}"},"localOverride":false},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1734449632000","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewStandard-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewStandard-1734449632000","value":{"anonymous":"Anonymous","author":"{messageAuthorLogin}","authorBy":"{messageAuthorLogin}","board":"{messageBoardTitle}","replyToUser":" to {parentAuthor}","showMoreReplies":"Show More","replyText":"Reply","repliesText":"Replies","markedAsSolved":"Marked as Solved","movedMessagePlaceholder.BLOG":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.TKB":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.FORUM":"{count, plural, =0 {This reply has been} other {These replies have been} }","movedMessagePlaceholder.IDEA":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.OCCASION":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholderUrlText":"moved.","messageStatus":"Status: ","statusChanged":"Status changed: {previousStatus} to {currentStatus}","statusAdded":"Status added: {status}","statusRemoved":"Status removed: {status}","labelExpand":"expand replies","labelCollapse":"collapse replies","unhelpfulReason.reason1":"Content is outdated","unhelpfulReason.reason2":"Article is missing information","unhelpfulReason.reason3":"Content is for a different Product","unhelpfulReason.reason4":"Doesn't match what I was searching for"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageDeepLink-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageDeepLink-1734449632000","value":{"viewFullDiscussion@board:FORUM":"View Full Discussion ({repliesCount} Replies)","viewFullDiscussion@board:BLOG":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:TKB":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:IDEA":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:OCCASION":"View Full Discussion ({repliesCount} Comments)","showParents@board:FORUM":"Show Parent Replies","showParents@board:BLOG":"Show Parent Comments","showParents@board:TKB":"Show Parent Comments","showParents@board:IDEA":"Show Parent Comments","showParents@board:OCCASION":"Show Parent Comments"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyCallToAction-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyCallToAction-1734449632000","value":{"leaveReply":"Leave a reply...","leaveReply@board:BLOG@message:root":"Leave a comment...","leaveReply@board:TKB@message:root":"Leave a comment...","leaveReply@board:IDEA@message:root":"Leave a comment...","leaveReply@board:OCCASION@message:root":"Leave a comment...","repliesTurnedOff.FORUM":"Replies are turned off for this topic","repliesTurnedOff.BLOG":"Comments are turned off for this topic","repliesTurnedOff.TKB":"Comments are turned off for this topic","repliesTurnedOff.IDEA":"Comments are turned off for this topic","repliesTurnedOff.OCCASION":"Comments are turned off for this topic","infoText":"Stop poking me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1734449632000","value":{"title":"Query Handler"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1734449632000","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1734449632000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1734449632000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1734449632000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1734449632000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1734449632000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1734449632000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1734449632000","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1734449632000","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeView/NodeViewCard-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeView/NodeViewCard-1734449632000","value":{"title":"{nodeTitle} ","creationDate":"Created: {creationDate}","ownedBy":"Owned by: {owners}{text}","showOwnerListText":", and {ownersCount} more","unreadCount":"{count} unread","nodeViewDrawerBtn":"Node view drawer for {place}","drawerActionTooltip":"Show category children"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1734449632000","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anonymous","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1734449632000","value":{"loadMore":"Show More"},"localOverride":false},"User:user:1363431":{"__typename":"User","id":"user:1363431","uid":1363431,"login":"azodl","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-3.svg"},"rank":{"__ref":"Rank:rank:44"},"email":"","messagesCount":6,"biography":null,"topicsCount":0,"kudosReceivedCount":4,"kudosGivenCount":1,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-10-17T14:27:28.044-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"followersCount":null,"solutionsCount":0,"ssoId":null,"entityType":"USER","eventPath":"community:mxpez29397/user:1363431"},"ModerationData:moderation_data:705948":{"__typename":"ModerationData","id":"moderation_data:705948","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ModerationData:moderation_data:705945":{"__typename":"ModerationData","id":"moderation_data:705945","status":"APPROVED","rejectReason":null},"ModerationData:moderation_data:705939":{"__typename":"ModerationData","id":"moderation_data:705939","status":"APPROVED","rejectReason":null},"ModerationData:moderation_data:705872":{"__typename":"ModerationData","id":"moderation_data:705872","status":"UNMODERATED","rejectReason":null},"ModerationData:moderation_data:705853":{"__typename":"ModerationData","id":"moderation_data:705853","status":"UNMODERATED","rejectReason":null},"ForumReplyMessage:message:705853":{"__typename":"ForumReplyMessage","id":"message:705853","revisionNum":3,"uid":705853,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"conversation":{"__ref":"Conversation:conversation:705673"},"subject":"Re: Dropbox files now take up double space on my Mac","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:705853"},"body":"
I had something similar happen to me starting a day or two ago. I now notice that many of my files are online only when I know they are on my mac (offline). And yeah, when I set them to offline again, they download again to my mac and take away space from my hard drive (doubling the size, like you said). I also have \"beta\" showing at the top of the dropbox window, like you do (and it's been like that for a long time).
I don't believe it's hard drive space issue like you are asking, as I have 500 gigs available and there would be no need for files to suddenly start making themselves online only.
I also am now getting green checkmarks for the suddenly \"online only\" files that I reset to \"offline\". After the official update to the cloud library thing, those didn't even exist. If I simply open a file to make it offline again, I don't get the green checkmark, though, it only happens when setting to \"offline\".
Here is a screenshot of what I mean. Anything WITHOUT a green checkmark or WITHOUT the little cloud icon is simply is on my computer like it's supposed to be (offline). The one green checkmark item shown in the screenshot is the picture I had to set to \"offline\" again and now suddenly it shows with the checkmark. The one item showing with the little cloud icon is one of the pictures that is suddenly showing as \"online only\" when I never changed it to that, it is on my computer. If I were to set that to \"offline\" or simply open it it would take up double the space.
","body@stringLength":"2201","rawBody":"
I had something similar happen to me starting a day or two ago. I now notice that many of my files are online only when I know they are on my mac (offline). And yeah, when I set them to offline again, they download again to my mac and take away space from my hard drive (doubling the size, like you said). I also have \"beta\" showing at the top of the dropbox window, like you do (and it's been like that for a long time).
I don't believe it's hard drive space issue like you are asking, as I have 500 gigs available and there would be no need for files to suddenly start making themselves online only.
I also am now getting green checkmarks for the suddenly \"online only\" files that I reset to \"offline\". After the official update to the cloud library thing, those didn't even exist. If I simply open a file to make it offline again, I don't get the green checkmark, though, it only happens when setting to \"offline\".
Here is a screenshot of what I mean. Anything WITHOUT a green checkmark or WITHOUT the little cloud icon is simply is on my computer like it's supposed to be (offline). The one green checkmark item shown in the screenshot is the picture I had to set to \"offline\" again and now suddenly it shows with the checkmark. The one item showing with the little cloud icon is one of the pictures that is suddenly showing as \"online only\" when I never changed it to that, it is on my computer. If I were to set that to \"offline\" or simply open it it would take up double the space.
","author":{"__ref":"User:user:1363431"},"isEscalated":null},"ForumReplyMessage:message:705872":{"__typename":"ForumReplyMessage","id":"message:705872","revisionNum":3,"uid":705872,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"conversation":{"__ref":"Conversation:conversation:705673"},"subject":"Re: Dropbox files now take up double space on my Mac","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:705872"},"body":"
I just wanted to add these videos to your issue before I open my own and maybe support can fix both of our issues at once since they are essentially the same thing.
This video shows how in one of my dropbox folders, suddenly images are suddenly showing up with little cloud icons (online only) when they were originally offline (this is happening in all of my folders, I'm just showing you one of them). It also shows that when I simply open one of them, it makes it offline, but does not add the green checkmark. But when I simply choose \"make available offline\" rather than just opening it, it puts it on my computer but gives me the green checkmark this time (and as a reminder, none of my offline files ever had green checkmarks next to them after the conversion to the new mac cloud organization switch):
This video shows that when I add a new folder/file to the root dropbox folder it always gives me a green checkmark. But when I add a folder or file to any of the already existing folders (in this case the \"Active\" folder) it never gives me a green checkmark...unless after I add it, I go and click \"make available offline\". Obviously when I add something and don't set it to \"online only\" it should automatically get a green checkmark, right?
But, the main issue is that many of my offline files (not all of them like the OP) have suddenly appeared as online only, even though they are clearly somewhere on my computer taking up the space already. Going through and re-setting them to \"available offline\" begins to take up double the space on my hard drive, just like the OP.
(Just noticed that when I quit the Dropbox app, the checkmarks and cloud icons remain. In the old structure, they used to disappear. Not sure if this means anything) (this is after quitting the dropbox app on my macbook):
","body@stringLength":"2942","rawBody":"
I just wanted to add these videos to your issue before I open my own and maybe support can fix both of our issues at once since they are essentially the same thing.
This video shows how in one of my dropbox folders, suddenly images are suddenly showing up with little cloud icons (online only) when they were originally offline (this is happening in all of my folders, I'm just showing you one of them). It also shows that when I simply open one of them, it makes it offline, but does not add the green checkmark. But when I simply choose \"make available offline\" rather than just opening it, it puts it on my computer but gives me the green checkmark this time (and as a reminder, none of my offline files ever had green checkmarks next to them after the conversion to the new mac cloud organization switch):
This video shows that when I add a new folder/file to the root dropbox folder it always gives me a green checkmark. But when I add a folder or file to any of the already existing folders (in this case the \"Active\" folder) it never gives me a green checkmark...unless after I add it, I go and click \"make available offline\". Obviously when I add something and don't set it to \"online only\" it should automatically get a green checkmark, right?
But, the main issue is that many of my offline files (not all of them like the OP) have suddenly appeared as online only, even though they are clearly somewhere on my computer taking up the space already. Going through and re-setting them to \"available offline\" begins to take up double the space on my hard drive, just like the OP.
(Just noticed that when I quit the Dropbox app, the checkmarks and cloud icons remain. In the old structure, they used to disappear. Not sure if this means anything) (this is after quitting the dropbox app on my macbook):
","author":{"__ref":"User:user:1363431"},"isEscalated":null,"parent":{"__ref":"ForumReplyMessage:message:705853"}},"ForumReplyMessage:message:705939":{"__typename":"ForumReplyMessage","id":"message:705939","revisionNum":1,"uid":705939,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"conversation":{"__ref":"Conversation:conversation:705673"},"subject":"Re: Dropbox files now take up double space on my Mac","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:705939"},"body":"
Thanks Azodl, good to know that it's not me only or I didn't change something randomly.
I noticed many of the files that I downloaded last night they're back online only again.
Also see these two images and see the size of apps and system files (first and last), they changed in 10 seconds.
","body@stringLength":"1314","rawBody":"
Thanks Azodl, good to know that it's not me only or I didn't change something randomly.
I noticed many of the files that I downloaded last night they're back online only again.
Also see these two images and see the size of apps and system files (first and last), they changed in 10 seconds.
","author":{"__ref":"User:user:1734999"},"isEscalated":null,"parent":{"__ref":"ForumReplyMessage:message:705872"}},"ForumReplyMessage:message:705945":{"__typename":"ForumReplyMessage","id":"message:705945","revisionNum":1,"uid":705945,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"conversation":{"__ref":"Conversation:conversation:705673"},"subject":"Re: Dropbox files now take up double space on my Mac","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:705945"},"body":"
That's crazy, armin. Mine doesn't seem to have that issue.
Out of curiosity, do you have these checkboxes checked in Privacy & Security, Extensions, Added Extensions?
I unchecked mine a few days ago because I wasn't sure they were necessary, and that may have caused the issue (will wait to hear from your support person). I rechecked them yesterday and no more of my offline files seem to be changing to \"online only\" anymore, but all the ones that suddenly changed, and there are thousands of them, still remain as online only and I will have to manually change them, but I fear it will duplicate the hard drive space necessary and want to hear back from tech support first.
Also, here is the screenshot of the app still saying Beta. I have no idea how I'm supposed to update it because it's supposed to update on its own:
And here is a screenshot of finder not providing me the size of the dropbox folder, no matter how long I wait:
","body@stringLength":"2326","rawBody":"
That's crazy, armin. Mine doesn't seem to have that issue.
Out of curiosity, do you have these checkboxes checked in Privacy & Security, Extensions, Added Extensions?
I unchecked mine a few days ago because I wasn't sure they were necessary, and that may have caused the issue (will wait to hear from your support person). I rechecked them yesterday and no more of my offline files seem to be changing to \"online only\" anymore, but all the ones that suddenly changed, and there are thousands of them, still remain as online only and I will have to manually change them, but I fear it will duplicate the hard drive space necessary and want to hear back from tech support first.
Also, here is the screenshot of the app still saying Beta. I have no idea how I'm supposed to update it because it's supposed to update on its own:
And here is a screenshot of finder not providing me the size of the dropbox folder, no matter how long I wait:
","author":{"__ref":"User:user:1363431"},"isEscalated":null,"parent":{"__ref":"ForumReplyMessage:message:705939"},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03MDU5NDgtMzk3NDRpMDJGMzAzMTQxRTE1OEFBMw?revision=4\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03MDU5NDgtMzk3NDRpMDJGMzAzMTQxRTE1OEFBMw?revision=4","title":"Screenshot 2023-08-13 at 10.30.41 AM.jpg","associationType":"BODY","width":794,"height":564,"altText":null},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03MDU5NDgtMzk3NDVpMzNCMkRGMEVCQjUzOTkzMQ?revision=4\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03MDU5NDgtMzk3NDVpMzNCMkRGMEVCQjUzOTkzMQ?revision=4","title":"Screenshot 2023-08-13 at 10.58.51 AM.jpg","associationType":"BODY","width":806,"height":598,"altText":null},"Revision:revision:705948_4":{"__typename":"Revision","id":"revision:705948_4","lastEditTime":"2023-08-13T10:06:55.749-07:00"},"QueryVariables:ReplyList:message:705948:4":{"__typename":"QueryVariables","id":"ReplyList:message:705948:4","value":{"id":"message:705948","sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":true,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1734449632000","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1734449632000","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1734449632000","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/LinearReplyList-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/LinearReplyList-1734449632000","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeAvatar-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeAvatar-1734449632000","value":{"altTitle":"Node avatar for {nodeTitle}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeDescription-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeDescription-1734449632000","value":{"description":"{description}"},"localOverride":false},"User:user:696151":{"__typename":"User","id":"user:696151","uid":696151,"login":"Hannah","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-06-06T05:40:55.211-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS02OTYxNTEtMjU5NjJpMDlGNjgyRDEzNUY3MzQ1RQ"},"rank":{"__ref":"Rank:rank:26"},"messagesCount":14227,"kudosGivenCount":13,"kudosReceivedCount":1127,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":601,"entityType":"USER","eventPath":"community:mxpez29397/user:696151"},"ModerationData:moderation_data:706330":{"__typename":"ModerationData","id":"moderation_data:706330","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:706330":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:696151"},"id":"message:706330","revisionNum":1,"uid":706330,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:705948"},"conversation":{"__ref":"Conversation:conversation:705673"},"subject":"Re: Dropbox files now take up double space on my Mac","moderationData":{"__ref":"ModerationData:moderation_data:706330"},"body":"
Hey armin_alimardani and azodl, thanks for all this info and screenshots, they're quite helpful.
\n
\n
Would you both mind hovering over the Dropbox icon in your menu bars, to see the exact version of the Dropbox app?
\n
\n
The most recent stable is 180.4.4912. The xxx.4.xxxx indicates that it's the stable version, whereas the beta would appear as xxx.3.xxxx.
\n
\n
Also, what's the sync status? Are both your computers 'up to date'?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2023-08-15T03:50:14.607-07:00","lastPublishTime":"2023-08-15T03:50:14.607-07:00","metrics":{"__typename":"MessageMetrics","views":2989},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:705673/message:706330","repliesCount":7,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:706392":{"__typename":"ModerationData","id":"moderation_data:706392","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:706392":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1363431"},"id":"message:706392","revisionNum":1,"uid":706392,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:706330"},"conversation":{"__ref":"Conversation:conversation:705673"},"subject":"Re: Dropbox files now take up double space on my Mac","moderationData":{"__ref":"ModerationData:moderation_data:706392"},"body":"
Hi Hannah. You can see that I already added a screenshot in my previous reply showing my version, which yes, is the latest (even though it still also shows \"beta\" on the top left, as I've also shown in a screenshot above).
My computer is up to date with syncing, but the main issue remains...that a ton of my offline files suddenly had a cloud icon next to them (online only), which is forcing me to redownload them, even though they seem to be on my computer. I just can't figure out how to tell where the original files are, because in the new dropbox folder in the new cloud storage location there is only a blue dropbox icon and not a folder scheme. I am waiting to make sure I have to re-download all the files that have suddenly become \"online only\" vs you giving us a proper solution that will solve the issue. I don't want my computer to suddenly be taking up twice the space necessary if these file are actually still on my computer.
Feel free to relook at all the screenshots and the 2 screen recordings above for further information/clarification. Thanks.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2023-08-15T06:59:40.380-07:00","lastPublishTime":"2023-08-15T06:59:40.380-07:00","metrics":{"__typename":"MessageMetrics","views":2981},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:705673/message:706392","repliesCount":6,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:706495":{"__typename":"ModerationData","id":"moderation_data:706495","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:706495":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1734999"},"id":"message:706495","revisionNum":1,"uid":706495,"depth":10,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:706392"},"conversation":{"__ref":"Conversation:conversation:705673"},"subject":"Re: Dropbox files now take up double space on my Mac","moderationData":{"__ref":"ModerationData:moderation_data:706495"},"body":"Hi Hannah, Samw here, Ive already provided the dropbox version earlier and its xxx.4xxx My macbook is up to date","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"114","kudosSumWeight":0,"postTime":"2023-08-15T12:47:47.398-07:00","lastPublishTime":"2023-08-15T12:47:47.398-07:00","metrics":{"__typename":"MessageMetrics","views":878},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:705673/message:706495","repliesCount":5,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:706583":{"__typename":"ModerationData","id":"moderation_data:706583","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:706583":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:696151"},"id":"message:706583","revisionNum":2,"uid":706583,"depth":11,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:706495"},"conversation":{"__ref":"Conversation:conversation:705673"},"subject":"Re: Dropbox files now take up double space on my Mac","moderationData":{"__ref":"ModerationData:moderation_data:706583"},"body":"
Sorry I missed that and thanks for the update.
Just to confirm, is the \"Online-only files on Mac\" option enabled in your account settings?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"149","kudosSumWeight":0,"postTime":"2023-08-16T00:38:24.080-07:00","lastPublishTime":"2023-08-16T00:38:43.516-07:00","metrics":{"__typename":"MessageMetrics","views":867},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:705673/message:706583","repliesCount":4,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:706801":{"__typename":"ModerationData","id":"moderation_data:706801","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:706801":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1363431"},"id":"message:706801","revisionNum":1,"uid":706801,"depth":12,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:706583"},"conversation":{"__ref":"Conversation:conversation:705673"},"subject":"Re: Dropbox files now take up double space on my Mac","moderationData":{"__ref":"ModerationData:moderation_data:706801"},"body":"
It seems odd that this support question is taking so long. To answer the question you asked the OP, yes, I have that checked in DB.
Should I open a new question to get any kind of information/answers on what I'm supposed to do with the seemingly 100+ gigs of files that suddenly showed a cloud icon next to them even though I know I had them on my computer and were offline (not online only)? That's a lot of bandwidth to redownload them all and I need to know that it's not going to take up double the space suddenly...because I never deleted those files to begin with. Why won't you answer any of the other questions being asked about the green checkmarks, establishing which files are actually on the hard drive, etc?
Have you watched the videos posted earlier in the thread?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":1,"postTime":"2023-08-16T15:32:07.492-07:00","lastPublishTime":"2023-08-16T15:32:07.492-07:00","metrics":{"__typename":"MessageMetrics","views":859},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:705673/message:706801","repliesCount":3,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:330248":{"__typename":"User","id":"user:330248","uid":330248,"login":"Jay","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-12-02T02:31:27.257-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0zMzAyNDgtNDEyNWk0QzVGNTdGQTI4QzgzRDRD"},"rank":{"__ref":"Rank:rank:26"},"messagesCount":26681,"kudosGivenCount":222,"kudosReceivedCount":3264,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":2682,"entityType":"USER","eventPath":"community:mxpez29397/user:330248"},"ModerationData:moderation_data:706807":{"__typename":"ModerationData","id":"moderation_data:706807","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:706807":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:330248"},"id":"message:706807","revisionNum":1,"uid":706807,"depth":13,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:706801"},"conversation":{"__ref":"Conversation:conversation:705673"},"subject":"Re: Dropbox files now take up double space on my Mac","moderationData":{"__ref":"ModerationData:moderation_data:706807"},"body":"
Hi azodl, thanks for the info. I'd recommend contacting the support team for further assistance on this matter for them to investigate further.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"145","kudosSumWeight":0,"postTime":"2023-08-16T15:58:19.002-07:00","lastPublishTime":"2023-08-16T15:58:19.002-07:00","metrics":{"__typename":"MessageMetrics","views":853},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:705673/message:706807","repliesCount":1,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1736837":{"__typename":"User","id":"user:1736837","uid":1736837,"login":"rumbers","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-08-17T13:06:17.554-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg"},"rank":{"__ref":"Rank:rank:47"},"messagesCount":3,"kudosGivenCount":4,"kudosReceivedCount":1,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:mxpez29397/user:1736837"},"ModerationData:moderation_data:707110":{"__typename":"ModerationData","id":"moderation_data:707110","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:707110":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1736837"},"id":"message:707110","revisionNum":1,"uid":707110,"depth":14,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:706807"},"conversation":{"__ref":"Conversation:conversation:705673"},"subject":"Re: Dropbox files now take up double space on my Mac","moderationData":{"__ref":"ModerationData:moderation_data:707110"},"body":"
I suspect like many, I will be cancelling my Dropbox account as soon as I've located my files which Dropbox has mysteriously made 'online only'.
I'm having a nightmare with the latest Dropbox update. Offline vs online files seem to be completely random - you go into a folder, and some are downloaded, some aren't, some have the green tick, some have the green tick AND a download icon, and even clicking the download icon doesn't work - the taskbar notification says that all my files are up to date and nothing is syncing. Absolute disaster. I'm trying to recover my files and then I'm cancelling my Dropbox subscription.
Tried logging out, reinstalling, selecting 'make available offline' on the main Dropbox icon, you name it. What a mess.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":1,"postTime":"2023-08-17T14:46:52.756-07:00","lastPublishTime":"2023-08-17T14:46:52.756-07:00","metrics":{"__typename":"MessageMetrics","views":839},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:705673/message:707110","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:714085":{"__typename":"ModerationData","id":"moderation_data:714085","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:714085":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1734999"},"id":"message:714085","revisionNum":1,"uid":714085,"depth":13,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:706801"},"conversation":{"__ref":"Conversation:conversation:705673"},"subject":"Re: Dropbox files now take up double space on my Mac","moderationData":{"__ref":"ModerationData:moderation_data:714085"},"body":"
Hi azodl and rumbers and anyone else who has the same issue.
I think I finally found a solution! I was this close to cancelling my Dropbox subscription.
So with the latest update, it seems Dropbox keeps the old files in some location and then moves everything to a new location and runs the app from the new location and forgets that you already have some of the files on your Hardrive in the old location.
Please read the following until the end and then begin the process if you like (I can't guarantee it works and just letting you know that I can't take any responsibility if something goes wrong).
To address this issue:
- Uninstall Dropbox (drag and drop from Applications to user trash)
- Empty trash.
- Find your Dropbox files. For me, I had to use Command + shift + . (that's a dot at the end, so you should push 3 buttons) to show hidden files on Mac. Go to users, your username, library (which is hidden), Cloudstorate, and then remove your Dropbox. Your files must be online and given Dropbox is uninstalled, your files will stay in place online.
- Empty your trash.
- Restart.
- At this point, I noticed that my hard drive still takes the same amount of space, meaning Dropbox files were still in my computer somewhere. After 30 minutes of messing around and not doing anything specific, suddenly, I got my 50GB back!
- Install Dropbox again.
- Once you install, you might get an error that it can't run the Dropbox, in that case, go to this link and follow advanced reinstall (https://help.dropbox.com/installs/advanced-reinstall). When I was doing that some of the commands that it asks came back with errors or didn't do anything. But it worked anyway!
- When re-installing, select online-only when it asks where you wanna keep the files.
- Once you install and the files are synced, you get a notification that there's a newer version of Dropbox that keeps your files in a new place (i.e. Cloud storage). I'm doing that right now and it says it takes 45 minutes. I'm assuming once you do that, given none of the Dropbox files were on my Hardrive, Dropbox won't take double space.
I really hope it helps!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"228","kudosSumWeight":1,"postTime":"2023-09-16T00:50:18.529-07:00","lastPublishTime":"2023-09-16T00:50:18.529-07:00","metrics":{"__typename":"MessageMetrics","views":761},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:705673/message:714085","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1734449632000","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1734449632000","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"101001014","messageSubject":"dropbox-files-now-take-up-double-space-on-my-mac","messageId":"705673","replyId":"705948"},"buildId":"OKtI0OLKuXmERTJKBVqYX","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"dropbox","openTelemetryServiceVersion":"24.11.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/nodes/NodeActionButtonWidget/NodeActionButtonWidget.tsx","./components/nodes/NodeInformationWidget/NodeInformationWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/nodes/NodeView/NodeView.tsx","./components/nodes/NodeView/NodeViewCard/NodeViewCard.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[]}