cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know what we learned at IBC? Check out our learnings on media, remote working and more right here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Creating a link and using it for QR code makes the pdf invalid

Creating a link and using it for QR code makes the pdf invalid

Pleun
New member | Level 2

I uploaded a .pdf into dropbox and created a link to share it with others. 

Then used that link to create a QR code. 

When I share the link directly, all is well. 

When I share the QR code, I get a message on my (android) phone: "Cannot display PDF (name_file.pfd is of invalid format)"

People will only be using the QR code on their phone's (it's a catalog for a show we are organizing), so we need something that works. 

1 Reply 1

Megan
Dropbox Staff

Hi @Pleun, thanks for checking in with us - I'd be more than happy to help!

 

As a first step, could you send me a screenshot (without any personal info) of the exact error message that you're seeing?

 

Would you also mind checking this discussion, to see if the info there can help at all?

 

Thanks!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Megan Dropbox Staff
What do Dropbox user levels mean?