Cannot upload files to folder to which I have editing access

[philosonista]

I have editing access to a folder. Have had access for years. Tried to upload a file this morning to no avail. After a refresh and a browser reboot, the problem persisted. I do not even get an error message. Please help me fix this. The chat bot did not offer a solution. It is vitally important that I get this working.

[Jay]

Hi @philosonista, thanks for bringing this to our attention.

Are you uploading to the site directly, or by moving files into the folder on your machine when the Dropbox desktop application is installed?

This will help me to assist further!

[philosonista · Accepted solution]

Uploading directly.

The issue no longer recurs.

[Jay]

Thanks for the update, let us know if this occurs again in the future.

Enjoy your week ahead!