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Forum Discussion
Can't upload photos from Samsung phone to Dropbox
Why cant dropbox upload my photos from my Galaxy phone
- Hannah
Dropbox Staff
Hey 1competa, sorry to see you're having trouble.
Can you give us some more info as to why you're not able to upload your photos to Dropbox?
Are you talking about manually uploading the photos or the automatic camera uploads?
Are you perhaps getting some kind of error message?
Let me know and we'll go from there.
- Manual upload from gallery on samsung galaxy s21 ultra
- Manual upload from gallery on samsung galaxy s21 ultra then go into Dropbox and press upload nothing happens
- Hannah
Thanks, 1competa.
So, if I understand correctly, you're opening the Dropbox app, you're tapping on the + button to upload a photo, but nothing happens.
Can you try to clear the app's cache with the steps in this article, to see if that helps?
