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Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

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Can’t share file

Can’t share file

LETTUCE100
New member | Level 2

Hello

 

After a recent account reset after it was hacked, I now am unable to share any folders! I get this :-

 

 

Error in call to API function /2/sharing/create_shared_link_with_settings: We’ve interrupted your sharing activity because your files may contain spam.

7 Replies 7

Mark
Super User II

Is this in an app you have built yourself or a third party one @LETTUCE100 ?


 


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:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

LETTUCE100
New member | Level 2

Sorry not sure what you mean? Its my own account

Mark
Super User II

So you are just doing it within the Dropbox apps or the website? 

 

If so you need to contact support at www.dropbox.com/support for help


 


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Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Lettuce1
Explorer | Level 3
I’ve tried with both

Mark
Super User II

@Lettuce1 wrote:
I’ve tried with both

You need to give more info.... remember we cannot see your screen (or account)!

 

However, you'll need to email support if stuck.


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

LETTUCE100
New member | Level 2

Of course- What info would you like? I tried to share within the app on a desktop and then tried via the website (which gave me the quote above)

Mark
Super User II

Ok, so its the Dropbox app 🙂

 

You will need to speak to support then for help via the links above. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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  • User avatar
    Mark Super User II
  • User avatar
    LETTUCE100 New member | Level 2
  • User avatar
    Lettuce1 Explorer | Level 3
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