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EverGiron's avatar
EverGiron
Explorer | Level 4
9 months ago

Can’t share file We’ve interrupted your sharing activity because you tried to share a file that may

I have the Dropbox Plus account and I got this notice from Dropbox yesterday:  Can’t share file We’ve interrupted your sharing activity because you tried to share a file that may contain malware....
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KS_creative's avatar
KS_creative
Explorer | Level 3
9 months ago

I keep getting this message when I try to share a file. How do I resolve this?

 

We’ve interrupted your sharing activity because you tried to share a file that may contain malware. Check your email for instructions on how to resolve this.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hey there @sherberto, welcome to our Community!

     

    It's possible that you're experiencing this behavior on your account.

     

    Have you recently shared and files or links that could be a breach of the Terms of Service? Did you receive any relevant emails from Dropbox, on how to proceed?

     

    Let me know more!

    • KS_creative's avatar
      KS_creative
      Explorer | Level 3
      9 months ago

      I never received an email from Dropbox. This is very frustrating! How can I get this resolved. I am the only one on my team that is having this issue.  

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        9 months ago

        Hey there KS_creative - sorry to jump in here, but would it be OK if we sent you an email to have a further look internally? 

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