We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

MattMurphy's avatar
MattMurphy
New member | Level 2
8 months ago

Can't leave a shared folder from the site

 I navigate to where the folder is and take the steps to remove access. But there is no drop-down by my name. I can't leave the folder. Why? See below.   
deleting
Share
Shared Folders
Web
Website
  • Jay's avatar
    Jay
    8 months ago

    If you simply delete the folder itself, and not the files within the folder, then it will remove the folder which will free up your quota, and later give you chance to join it again if need be.

     

    You can later permanently remove it from the shared folder page.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi MattMurphy, thanks for bringing this to our attention.

 

In order to understand where you saw this, are you viewing this page from the shared folders page? 

 

Are you the owner of the folder? Are you trying to leave the shared folder, or permanently remove your access to the folder?

 

This will help me to assist further!

MattMurphy's avatar
MattMurphy
New member | Level 2
8 months ago

Hey Jay. Seeing it on dropbox.com. I want to remove my access, so it no longer shows up in my folder on my comp. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!