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Alexa23's avatar
Alexa23
New member | Level 2
12 months ago

Can't get webform to Support to submit + no Dropbox files will open

Hello - I don't know which topic this should come under so I'm asking here. I cannot get the webform to submit to Support on either of my browsers. I want to ask about files not opening on a new MacBook Pro in any dropbox location.

thanks in advance

Alexa

Desktop
desktop app
Mac OS
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Thanks for posting this here, Alexa23!

     

    Can you send me a screenshot of what you see exactly, when trying to submit your support request? Are you getting any errors?

     

    If you want, feel free to share more info on the issue you’re having with your files as well, and we can take a look.

     

    Keep me in the loop.

    • Alexa23's avatar
      Alexa23
      New member | Level 2
      12 months ago

      Hello - thanks for a quick reply. I have actually solved my mac-specific issue. 

      For the support webform issue I'll get back in touch if it recurs. 

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        12 months ago

        Hey Alexa23, great news! 

         

        If you need anything else, we'll be one step away. Happy Monday! 😎

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