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Serroc's avatar
Serroc
New member | Level 2
3 years ago

Can't create a link after adding a new license

I recently purchased additional license. as soon as I did, I opened my dropbox and noticed that I lost the section on "creating a link" for your file. I use this feature and need it. What happened to it?

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  • Serroc's avatar
    Serroc
    3 years ago

    Thanks for the response. I figured it out, just had to close all windows down and restart Dropbox.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi Serroc, thanks for messaging the Community!

     

    Could you clarify what you're referring to, is it to create a new shared link?

     

    What option do you see when trying to create a link using these steps?

     

    Keep me updated with any progress!

    • Serroc's avatar
      Serroc
      New member | Level 2
      3 years ago

      Thanks for the response. I figured it out, just had to close all windows down and restart Dropbox.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        No worries, glad to hear you were able to resolve the issue.

         

        Enjoy your week ahead!

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