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Can no longer access photos library

Can no longer access photos library

David Russell
Explorer | Level 3

Need to remove dropbox setting that moves photo library from mac to dropbox. Running dropbox on mac OS 14.1.1

15 Replies 15

David Russell
Explorer | Level 3

I seem to have another computer which I started Dropbox on. Maybe I need to get on it to find the delete or disable switch. Starting that up now...will get back to you soon.

 

I had a stroke a few years ago and this computer has gotten smarter than me since...that's a lie...about my brilliance...lol 

Walter
Dropbox Staff

No worries @David Russell - you can take as much time as you need.

 

Just keep us posted with any updates! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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David Russell
Explorer | Level 3

I got on the other computer and don't see how I disable the backup.

Jay
Dropbox Staff

Is the Dropbox desktop application installed on that machine? Could you try following these steps to delete the backup on your account?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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David Russell
Explorer | Level 3

Walter... you haven't responded. You're the person who has a better understanding of what I have done. How do I prevent Dropbox from interfering with my syncing with my photos on my phone and how do I re-link the photos to my computer?

Walter
Dropbox Staff

Do you have the Dropbox app installed on the other computer @David Russell?

 

If so, you can access the desktop app's preferences and disable the backups from there.

 

Otherwise, you should be able to delete them from your backups page

 

As for re-linking the photos to your computer, you should also be able to download them from your backups page. 

 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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    Walter Dropbox Staff
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    David Russell Explorer | Level 3
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    Jay Dropbox Staff
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