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mb_user's avatar
mb_user
Explorer | Level 3
12 months ago

Can I use 'email to Dropbox' in Bcc?

Hi,
I´m new to the feature email to dropbox. Works well when sending the mail with attachment directly to the mysecretmail@addtodropbox.com
Also woks with that email address in Cc.
But does not work in Bcc.
Any ideas what needs to be done to make it work Bcc.

To keep my ***@addtodropbox.com address secure it is essential to use Bcc.
Thanks
 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi mb_user, I hope you're doing well! 

     

    I'd love to know which email provider you use on your end. Is it Hotmail or Outlook by any chance? 

     

    Keep me posted, and we'll take it from there!

    • mb_user's avatar
      mb_user
      Explorer | Level 3

      Hi Megan,

       

      my mail provider is domainfactory df.eu

       

      Also tried forwarding mails to mysecretmail@addtodropbox.com . Works when I do that manually but not when done automatically by a rule.

      Thanks for looking into that topic.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Hi mb_user, in general, the feature wouldn't work when automatically forwarding emails from another domain, and the mails need to be sent directly to that address, as you've discovered. 

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