cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We are making some updates so the Community might be down for a few hours on Monday the 11th of November. Apologies for the inconvenience and thank you for your patience. You can find out more here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: New user can't access shared files for work from personal account.

Can I access someone else's Dropbox without adding their whole Dropbox to my own account?

lane_RHL
New member | Level 2
Go to solution

Hello Community.

 

I have been asked to use/add files to another organisation's Dropbox and they have sent me a link inviting me to edit their folder. However, the link from Dropbox suggests that I need to 'Add to Dropbox' - that is, adding that organisation's whole folder to MY Dropbox. That company's Dropbox is going to be HUGE and I obviously don't want to add their whole company Dropbox to my own private Dropbox. Is there a way they should be inviting me to EDIT or ADD to their Dropbox that doesn't mean their whole Dropbox needs to be added to MY Dropbox?

Many thanks in advance,

lane_RHL

 

1 Accepted Solution

Accepted Solutions

Rich
Super User II
Go to solution

@lane_RHL wrote:

Surely I can just be provided ACCESS to their Dropbox without having to bring over their whole Dropbox to my own Dropbox though?


No, you can't.

 

To be clear, you're not getting access to their entire account. You're likely being invited to join a specific shared folder (an entire account can't be shared). When you join a shared folder you get your own COPY of that folder in your account, so you need to have enough available space in your account to hold the entire folder plus anything you upload to it. You're not uploading directly to their account. You're adding files to a folder in your own account which then syncs with their copy of the same folder.

 

 

There's no way to get edit access to a folder without it being added to your own account.

View solution in original post

8 Replies 8

Walter
Dropbox Staff
Go to solution

Hey @lane_RHL, thanks for using Dropbox and welcome to the Community!
 

Instead of sharing a folder with edit rights, have you considered asking them to open up a file request for you from their end?

 

Let me know if this helps!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

lane_RHL
New member | Level 2
Go to solution

Hi Walter and thank you for the suggestion. I'm not sure that this would work as the company wants me to create a new folder each time I provide them with the document that I create (I'm creating documents in Word and PDF and then uploading those documents to a file I create in THEIR Dropbox). Surely I can just be provided ACCESS to their Dropbox without having to bring over their whole Dropbox to my own Dropbox though? Having to have their whole Dropbox IN my own Dropbox folder makes no sense at all and practically forces me to purchase the very highest level of Dropbox available in terms of space and storage JUST to be able to access the other company's Dropbox, which is totally out of my financial reach. I'm really confused.

Rich
Super User II
Go to solution

@lane_RHL wrote:

Surely I can just be provided ACCESS to their Dropbox without having to bring over their whole Dropbox to my own Dropbox though?


No, you can't.

 

To be clear, you're not getting access to their entire account. You're likely being invited to join a specific shared folder (an entire account can't be shared). When you join a shared folder you get your own COPY of that folder in your account, so you need to have enough available space in your account to hold the entire folder plus anything you upload to it. You're not uploading directly to their account. You're adding files to a folder in your own account which then syncs with their copy of the same folder.

 

 

There's no way to get edit access to a folder without it being added to your own account.

lane_RHL
New member | Level 2
Go to solution

Rich, that's a really helpful explanation, thank you.

 

So as an individual who is being provided access to a very very large folder on a company's account, I do not want to have to purchase a very large Dropbox subscription to just access that company folder in order to create a new subfolder and put things into it (that is out of my financial reach). Should I be asking the client if they would be willing to allow me a login to THEIR Dropbox instead? Might that be an option?

Jay
Dropbox Staff
Go to solution

Hi @lane_RHL, you can ask them to create a file request so that you can upload files to their Dropbox account directly. 

 

A shared link to the folder will also allow you to view the files in that folder. 


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Dakota_F
New member | Level 2
Go to solution

Hello,

I've recently joined a company and need access to their Dropbox files. The owner has invited me but when I go to access the files from my account it says I need to upgrade my account. There must be a way to access the files without upgrading my personal account. I'm new to DropBox and am feeling overwhelmed looking for an answer. Any help is greatly appreciated.

Rich
Super User II
Go to solution

@Dakota_F wrote:

The owner has invited me but when I go to access the files from my account it says I need to upgrade my account. There must be a way to access the files without upgrading my personal account.


You've been invited to join a shared folder. If you need edit access to the files then you need to have enough space available to hold the folder, otherwise you can't add it to your account. If you don't have enough space, you would need to upgrade your account.

 

 

If you only need view access, ask them to send you a view-only shared link instead.

Dakota_F
New member | Level 2
Go to solution

Thanks Rich! This clears up my confusion, I appreciate you taking the time to answer my question.

Need more support?