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Hi. Some of my own shared folders read "You have not joined this folder" when I am the owner. Anybody any idea why this? Thank you.
Hi @anazacco,
Glad to help!
You're welcome any time
Calvin
Community Moderator @ Dropbox
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Hi @anazacco, thanks for bringing this to our attention.
Did you delete the shared folder when viewing your list of folders?
You should be able to add the folder back to your account from this page.
Keep me updated with any progress!
Jay
Community Moderator @ Dropbox
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Hi and thanks a lot.
The "this page" link leads me to my own shared folders site!
(No te has unido a esta carpeta = You have not joined this folder... and, again, I am the folder's owner and admin...)
Are you able to rejoin your shared folder from that page?
Just so you're aware, it is possible to be the owner of a shared folder and to not have it added to your account, which would take up quota to do so.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Yes, I can rejoin. But I do not understand what it means that I have not added it to my account. All folders have been added from my account...
Basically, you can create a shared folder, invite other users to it if need be, and at some point you temporarily removed it from your account, even though you still own it.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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I never deleted any of these folders, neither temporarily.
Will it be a problem if I clic on Rejoin?
Hey @anazacco, if you click to add the folders to your account, they will be added to it and will take up space in it, that's all.
I hope this helps!
Hannah
Community Moderator @ Dropbox
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Hi @anazacco,
Happy to help clarify here.
When you join a folder, it will use space from your Dropbox plan.
On your computer, it depends on your preferences.
Did you set the default to be "online", or "offline" for new files on the computer?
You can right click any item that sync to the computer and choose either "Make available offline" (uses space on your computer), or "Make available online-only"
Let me know how it goes!
Calvin
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!