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Skipper26's avatar
Skipper26
Explorer | Level 3
4 years ago

Camera Upload strips location data

I'm using Android version 8.1 on a Nexus 5X and the latest Dropbox app. I've got Camera Uploads enabled and it's working nicely.

 

However the files in my Dropbox don't have the location data attached to them (the GPS data in the EXIF).

 

The files on my phone have the location data, but once they're in my Dropbox they don't.

 

On my iPhone Camera Upload works and preserves the location without problems.

 

Any tips as to why it might be losing it from the Android?

  • Skipper26's avatar
    Skipper26
    Explorer | Level 3

    I've just done another test - if I bluetooth the photo from the Android to the iPhone and then let Dropbox on the iPhone upload it - the GPS data is there.

     

    So I'm pretty sure it's Dropbox losing it. I can't find any settings within the app to enable/disable or change the setting.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      Hi Skipper26, thanks for posting to our Community!

      Is this the first time that you are missing location data when uploading files automatically from your Android?

      Also, what is the app version of Dropbox on your phone and the version of the OS you’re using?

      If you manually upload the files to the app from your Android, can you see their location data perhaps?

      Keep me posted!
      • Skipper26's avatar
        Skipper26
        Explorer | Level 3

        Yes it's the first time we're having problems, but it's also a newly setup device and a newly setup Dropbox - so it's also never worked before.

         

        Dropbox Version 254.2.2

        Android is still 8.1

         

        If I upload a photo via the + icon in Dropbox and then download it through the browser the GPS data is OK.

        The same photo synced to my desktop via the app does not have the GPS data.

         

        Ah! I think the problem may be Smart Sync!

         

        I've just tried converting the Camera Uploads folder to "Local" not "Online Only" and the data appears to be there.

         

        Is there a way to get Smart Sync to work with Exif data? (and, more worryingly, is there a chance that using Smart Sync puts EXIF data at risk if a file is modified)

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