We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Skipper26
4 years agoExplorer | Level 3
Camera Upload strips location data
I'm using Android version 8.1 on a Nexus 5X and the latest Dropbox app. I've got Camera Uploads enabled and it's working nicely.
However the files in my Dropbox don't have the location data att...
Skipper26
Explorer | Level 3
Yes it's the first time we're having problems, but it's also a newly setup device and a newly setup Dropbox - so it's also never worked before.
Dropbox Version 254.2.2
Android is still 8.1
If I upload a photo via the + icon in Dropbox and then download it through the browser the GPS data is OK.
The same photo synced to my desktop via the app does not have the GPS data.
Ah! I think the problem may be Smart Sync!
I've just tried converting the Camera Uploads folder to "Local" not "Online Only" and the data appears to be there.
Is there a way to get Smart Sync to work with Exif data? (and, more worryingly, is there a chance that using Smart Sync puts EXIF data at risk if a file is modified)
Jay
4 years agoDropbox Staff
Hi Skipper26, online-only files do not contain any data on them, as they are a placeholder file, and this would be the same for any file that is online-only.
This would mean that there's no EXIF data on them, until the file is opened locally, or marked as local.
This would mean that there's no EXIF data on them, until the file is opened locally, or marked as local.
- Skipper264 years agoExplorer | Level 3
Thanks for the clarification Jay!
The files don't seem to have the EXIF data even after I've loaded them, however. Only setting the parent folder to "Local" seems to work. I've not tried making one individual file "Local" (rather than just loading it).
Should the EXIF data be available after loading too, or only when smart-sync is disabled for that file/directory?
- Jay4 years agoDropbox StaffWhen you load a file, by opening an online-only file, it will always make the file local to view it on the machine.
Once it's local, you should be able to view the EXIF data since the full file is on the computer.- Skipper264 years agoExplorer | Level 3
Just a note: I cannot see the EXIF data on the "Online Only" file after I've loaded it.
That's probably not a problem for me though, thanks for the advice above - I'll have a play next time I'm working on this project.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!