All of my devices show 0 bytes for my Scrivener files, except my MacBook Pro.

[cvhnenten]

I use dropbox on ipad and 2 Mac's essentially for the app Scrivener.
I saw last week that all my scrivener projects'size (it is packages = folders) was 0 byte.
on my macbook they still had the correct size (a chance as since I trust dropbox I don't make backups of my dropbox folder, I know it's terrible)
but the sync is not correcting the problem: the scrivener projects stay at 0 byte while they have the correct size on my macbook and I have "everything is synced).
On my iPad and my other mac they are at 0 bytes
I re-installed dropbox.. but still the same

[Megan]

Hey @cvhnenten, let's see what we can find about this! 

If I understood this correctly, it sounds like the app reports as up-to-date for both of your Mac devices, right? 

If you check these projects on our website online, what do you see there? 

Provided that you have similar screenshots, feel free to send them over.

Let me know more, and we'll take it from there!

[cvhnenten]

the online version is also at 0 byte.
What I don't understand is that when I reinstall dropbox on the macbook with the correct projects, it is reindexing but no change on dropbox online website version of the projects

[cvhnenten]

note the modif dates that are different

[Megan]

Hey @cvhnenten, thanks for the info! 

If the website shows 0 bytes as well, then it seems the content isn't updating. 

Would you mind clarifying the OS on the Mac device that you're using to update the files, and the exact syncing status there? While you're at it, please let me know the app's version. 

[cvhnenten]

MacBook Pro (with correct projects: OSX Ventura 13.6.8, dropbox v 204.4.5420

other Mac : Sonoma 14.5 , dropbox v 204.4.5420

[Nancy]

Hey @cvhnenten, hope it’s OK to jump in. Can you also clarify the syncing status of the Dropbox app on each one of them, as indicated here?