Start 2025 on time and up to date. Seamlessly integrate your calendars into Dropbox with these simple steps.

Forum Discussion

Sergef's avatar
Sergef
New member | Level 2
4 years ago

Access to my files when my Dropbox account is full?

Hi,

 

I have no more acess my files because my Dropbox is full. I'm encouraged to upgrade it. But I don' want tu upload any files more, I just would like to have access to those which are already there in order to donwnoad them on my PC. What should I do?

Thanks a lot

  • Daphne's avatar
    Daphne
    Icon for Dropbox Staff rankDropbox Staff
    Hello Sergef, thanks for reaching out!

    When your Dropbox account is full, you can still access your files, but they can't be synced while over the space limit.

    Are you having trouble with the accessing the files from your desktop Dropbox folder?

    Please let me know a little more info about this, like if you're receiving any errors.

    Looking forward to hearing back from you!
    • tmillman's avatar
      tmillman
      New member | Level 2

      by Dropbox is full and locked.  I don't see my files.  I want to transfer all of them to my other account that I pay for with more storage.  I read about linking/transferring but nothing happened because I don't see my files.  Can you explain this and help me transfer one account into another?

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Hey tmillman, could you clarify what you mean your Dropbox is full and locked?

         

        Could you send us a screenshot of what's troubling you so that we can have a visual too? 

         

        As for merging your accounts, you can have a look here.

         

        I hope this helps and please keep us posted!

  • Geneal's avatar
    Geneal
    Explorer | Level 3

    I have the same problem as Sergef, and I'd like to hear from Daphne, too.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      Hey Geneal - sorry to jump in here, but could you provide some additional information about the issue you're facing?

      If you have a screenshot that would help, please feel free to include one in your next reply.
      • Geneal's avatar
        Geneal
        Explorer | Level 3

        I got this email today, similar to ones I've been getting for a long time:

         

         

        Hi **bleep**,

        URGENT: Your Dropbox is full and is no longer syncing files. You've reached the limits of your current plan. New files will only be accessible locally until you get more space.

        Here's access to up to 3 TB (3,000 GB) of space.

        I don't want to upgrade my account. I want to identify and retrieve files in my dropbox in order to make more room. So I went to dropbox.com, and all I see is:

         

        Looks like you’re out of space

        Upgrade now to keep adding files and sharing content

        with a list of upgrade options. I don't see any way to even see what files are in there, much less retrieve them. How do I do that?

         

        And this forum won't even allow me to post my name. That's why it says **bleep*.

  • Liv Julie Sordal's avatar
    Liv Julie Sordal
    New member | Level 2

    Hi, I cannot enter my dropbox because I have used more than 2 gb. I want access to my boxs so I can deleate some maps - how do I get access

     

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff

      Hey Liv Julie Sordal, welcome to our Community.

       

      You shouldn't have issues accessing your account and your files, even if your account is over its quota.

       

      Can you try from this page, to see if you can access your files?

      • Lori H's avatar
        Lori H
        New member | Level 2

        Thank you, Hannah! I had the same problem, and was able to see my Dropbox contents from the website you included!

  • Marcos989A's avatar
    Marcos989A
    New member | Level 2

    I have not attempted to use my Drop Box Basic Plan for >2 years.

    I am now wanting to use DB on my new laptop.

    DB reports my DB is full.

    I have DB installed on my phone & laptop.

    How do I access the data in my DB account to delete data and unshare some files/folders?

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff

      Hey Marcos989A, thanks for posting to the Dropbox Community!

       

      Even if your account is full, if you're able to login to your account, you can still access your files from the "all files" page on dropbox.com.

       

      Can you try and let me know how it goes?

  • JStar's avatar
    JStar
    New member | Level 2

    Hi,

     

    I have a basic plan and the storage has gone slightly over - I don't want to pay for an upgrade I just want to move some stuff out so it stays within it's limit. 

    But it doesn't give me that option - just keeps telling me to upgrade to a subscription - anyone know how I accesss my account and move some stuff out please?

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff

      Hi there, JStar, thanks for reaching out to us.

       

      Are you currently logged in to the Dropbox account in question?

       

      If so, you should be able to access your files from your "all files" page, in order to delete them.

       

      I hope this helps!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

"}},"component({\"componentId\":\"custom.widget.Footer_Community_Home\"})":{"__typename":"Component","render({\"context\":{\"component\":{\"entities\":[],\"props\":{}},\"page\":{\"entities\":[\"board:101001014\",\"message:498745\"],\"name\":\"ForumMessagePage\",\"props\":{},\"url\":\"https://www.dropboxforum.com\"}}})":{"__typename":"ComponentRenderResult","html":"

Community Home | Modern Slavery Statement | Terms of Service | Privacy Policy 

"}},"component({\"componentId\":\"custom.widget.Custom_Scripts\"})":{"__typename":"Component","render({\"context\":{\"component\":{\"entities\":[],\"props\":{}},\"page\":{\"entities\":[\"board:101001014\",\"message:498745\"],\"name\":\"ForumMessagePage\",\"props\":{},\"url\":\"https://www.dropboxforum.com\"}}})":{"__typename":"ComponentRenderResult","html":""}},"component({\"componentId\":\"custom.widget.Announcement_bar\"})":{"__typename":"Component","render({\"context\":{\"component\":{\"entities\":[],\"props\":{}},\"page\":{\"entities\":[\"board:101001014\",\"message:498745\"],\"name\":\"ForumMessagePage\",\"props\":{},\"url\":\"https://www.dropboxforum.com\"}}})":{"__typename":"ComponentRenderResult","html":"

Start 2025 on time and up to date. Seamlessly integrate your calendars into Dropbox with these simple steps.

"}},"component({\"componentId\":\"custom.widget.Need_more_support\"})":{"__typename":"Component","render({\"context\":{\"component\":{\"entities\":[],\"props\":{}},\"page\":{\"entities\":[\"board:101001014\",\"message:498745\"],\"name\":\"ForumMessagePage\",\"props\":{},\"url\":\"https://www.dropboxforum.com\"}}})":{"__typename":"ComponentRenderResult","html":"

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

"}},"cachedText({\"lastModified\":\"1737382617794\",\"locale\":\"en-US\",\"namespaces\":[\"components/community/NavbarDropdownToggle\"]})":[{"__ref":"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1737382617794"}],"cachedText({\"lastModified\":\"1737382617794\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/EscalatedMessageBanner\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1737382617794"}],"cachedText({\"lastModified\":\"1737382617794\",\"locale\":\"en-US\",\"namespaces\":[\"components/users/UserLink\"]})":[{"__ref":"CachedAsset:text:en_US-components/users/UserLink-1737382617794"}],"cachedText({\"lastModified\":\"1737382617794\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserRank\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserRank-1737382617794"}],"cachedText({\"lastModified\":\"1737382617794\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageTime\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageTime-1737382617794"}],"cachedText({\"lastModified\":\"1737382617794\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSubject\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSubject-1737382617794"}],"cachedText({\"lastModified\":\"1737382617794\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageBody\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageBody-1737382617794"}],"cachedText({\"lastModified\":\"1737382617794\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageCustomFields\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageCustomFields-1737382617794"}],"cachedText({\"lastModified\":\"1737382617794\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageReplyButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageReplyButton-1737382617794"}],"cachedText({\"lastModified\":\"1737382617794\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/AcceptedSolutionButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1737382617794"}],"cachedText({\"lastModified\":\"1737382617794\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/Pager/PagerLoadMore\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1737382617794"}],"cachedText({\"lastModified\":\"1737382617794\",\"locale\":\"en-US\",\"namespaces\":[\"components/nodes/NodeView/NodeViewCard\"]})":[{"__ref":"CachedAsset:text:en_US-components/nodes/NodeView/NodeViewCard-1737382617794"}],"cachedText({\"lastModified\":\"1737382617794\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageView/MessageViewInline\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1737382617794"}],"message({\"id\":\"message:748625\"})":{"__ref":"ForumReplyMessage:message:748625"},"message({\"id\":\"message:781230\"})":{"__ref":"ForumReplyMessage:message:781230"},"message({\"id\":\"message:781238\"})":{"__ref":"ForumReplyMessage:message:781238"},"message({\"id\":\"message:498820\"})":{"__ref":"ForumReplyMessage:message:498820"},"message({\"id\":\"message:711197\"})":{"__ref":"ForumReplyMessage:message:711197"},"message({\"id\":\"message:711279\"})":{"__ref":"ForumReplyMessage:message:711279"},"message({\"id\":\"message:565203\"})":{"__ref":"ForumReplyMessage:message:565203"},"message({\"id\":\"message:565308\"})":{"__ref":"ForumReplyMessage:message:565308"},"message({\"id\":\"message:722393\"})":{"__ref":"ForumReplyMessage:message:722393"},"message({\"id\":\"message:722403\"})":{"__ref":"ForumReplyMessage:message:722403"},"message({\"id\":\"message:783539\"})":{"__ref":"ForumReplyMessage:message:783539"},"message({\"id\":\"message:748619\"})":{"__ref":"ForumReplyMessage:message:748619"},"message({\"id\":\"message:565220\"})":{"__ref":"ForumReplyMessage:message:565220"},"cachedText({\"lastModified\":\"1737382617794\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1737382617794"}],"cachedText({\"lastModified\":\"1737382617794\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/ranks/UserRankLabel\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1737382617794"}],"cachedText({\"lastModified\":\"1737382617794\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeAvatar-1737382617794"}],"cachedText({\"lastModified\":\"1737382617794\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeDescription\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeDescription-1737382617794"}],"cachedText({\"lastModified\":\"1737382617794\",\"locale\":\"en-US\",\"namespaces\":[\"components/tags/TagView/TagViewChip\"]})":[{"__ref":"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1737382617794"}],"cachedText({\"lastModified\":\"1737382617794\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeIcon\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1737382617794"}]},"CachedAsset:pages-1736943445717":{"__typename":"CachedAsset","id":"pages-1736943445717","value":[{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"BlogViewAllPostsPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId/all-posts/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"CasePortalPage","type":"CASE_PORTAL","urlPath":"/caseportal","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"CreateGroupHubPage","type":"GROUP_HUB","urlPath":"/groups/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"CaseViewPage","type":"CASE_DETAILS","urlPath":"/case/:caseId/:caseNumber","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"InboxPage","type":"COMMUNITY","urlPath":"/inbox","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"HelpFAQPage","type":"COMMUNITY","urlPath":"/help","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"IdeaMessagePage","type":"IDEA_POST","urlPath":"/idea/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"IdeaViewAllIdeasPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/all-ideas/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"LoginPage","type":"USER","urlPath":"/signin","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"BlogPostPage","type":"BLOG","urlPath":"/category/:categoryId/blogs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"ThemeEditorPage","type":"COMMUNITY","urlPath":"/designer/themes","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"TkbViewAllArticlesPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId/all-articles/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"OccasionEditPage","type":"EVENT","urlPath":"/event/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"OAuthAuthorizationAllowPage","type":"USER","urlPath":"/auth/authorize/allow","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"PageEditorPage","type":"COMMUNITY","urlPath":"/designer/pages","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"PostPage","type":"COMMUNITY","urlPath":"/category/:categoryId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"ForumBoardPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"TkbBoardPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"EventPostPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"UserBadgesPage","type":"COMMUNITY","urlPath":"/users/:login/:userId/badges","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"GroupHubMembershipAction","type":"GROUP_HUB","urlPath":"/membership/join/:nodeId/:membershipType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"IdeaReplyPage","type":"IDEA_REPLY","urlPath":"/idea/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"UserSettingsPage","type":"USER","urlPath":"/mysettings/:userSettingsTab","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"GroupHubsPage","type":"GROUP_HUB","urlPath":"/groups","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"ForumPostPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"OccasionRsvpActionPage","type":"OCCASION","urlPath":"/event/:boardId/:messageSubject/:messageId/rsvp/:responseType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"VerifyUserEmailPage","type":"USER","urlPath":"/verifyemail/:userId/:verifyEmailToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"AllOccasionsPage","type":"OCCASION","urlPath":"/category/:categoryId/events/:boardId/all-events/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"EventBoardPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"TkbReplyPage","type":"TKB_REPLY","urlPath":"/kb/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"IdeaBoardPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"CommunityGuideLinesPage","type":"COMMUNITY","urlPath":"/communityguidelines","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"CaseCreatePage","type":"SALESFORCE_CASE_CREATION","urlPath":"/caseportal/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"TkbEditPage","type":"TKB","urlPath":"/kb/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"ForgotPasswordPage","type":"USER","urlPath":"/forgotpassword","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"IdeaEditPage","type":"IDEA","urlPath":"/idea/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"TagPage","type":"COMMUNITY","urlPath":"/tag/:tagName","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"BlogBoardPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"OccasionMessagePage","type":"OCCASION_TOPIC","urlPath":"/event/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"ManageContentPage","type":"COMMUNITY","urlPath":"/managecontent","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"ClosedMembershipNodeNonMembersPage","type":"GROUP_HUB","urlPath":"/closedgroup/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"CommunityPage","type":"COMMUNITY","urlPath":"/","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"ForumMessagePage","type":"FORUM_TOPIC","urlPath":"/discussions/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"IdeaPostPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"BlogMessagePage","type":"BLOG_ARTICLE","urlPath":"/blog/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"RegistrationPage","type":"USER","urlPath":"/register","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"EditGroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"ForumEditPage","type":"FORUM","urlPath":"/discussions/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"ResetPasswordPage","type":"USER","urlPath":"/resetpassword/:userId/:resetPasswordToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"TkbMessagePage","type":"TKB_ARTICLE","urlPath":"/kb/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"BlogEditPage","type":"BLOG","urlPath":"/blog/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"ManageUsersPage","type":"USER","urlPath":"/users/manage/:tab?/:manageUsersTab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"ForumReplyPage","type":"FORUM_REPLY","urlPath":"/discussions/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"PrivacyPolicyPage","type":"COMMUNITY","urlPath":"/privacypolicy","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"NotificationPage","type":"COMMUNITY","urlPath":"/notifications","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"UserPage","type":"USER","urlPath":"/users/:login/:userId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"OccasionReplyPage","type":"OCCASION_REPLY","urlPath":"/event/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"ManageMembersPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/manage/:tab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"SearchResultsPage","type":"COMMUNITY","urlPath":"/search","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"BlogReplyPage","type":"BLOG_REPLY","urlPath":"/blog/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"GroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"TermsOfServicePage","type":"COMMUNITY","urlPath":"/termsofservice","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"CategoryPage","type":"CATEGORY","urlPath":"/category/:categoryId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"ForumViewAllTopicsPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/all-topics/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"TkbPostPage","type":"TKB","urlPath":"/category/:categoryId/kbs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1736943445717,"localOverride":null,"page":{"id":"GroupHubPostPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"}],"localOverride":false},"CachedAsset:text:en_US-components/context/AppContext/AppContextProvider-0":{"__typename":"CachedAsset","id":"text:en_US-components/context/AppContext/AppContextProvider-0","value":{"noCommunity":"Cannot find community","noUser":"Cannot find current user","noNode":"Cannot find node with id {nodeId}","noMessage":"Cannot find message with id {messageId}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-0":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-0","value":{"title":"Loading..."},"localOverride":false},"User:user:-1":{"__typename":"User","id":"user:-1","uid":-1,"login":"anonymous","email":"","avatar":null,"rank":null,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":"ANONYMOUS","registrationTime":null,"confirmEmailStatus":false,"registrationAccessLevel":"VIEW","ssoRegistrationFields":[]},"ssoId":null,"profileSettings":{"__typename":"ProfileSettings","dateDisplayStyle":{"__typename":"InheritableStringSettingWithPossibleValues","key":"layout.friendly_dates_enabled","value":"true","localValue":"true","possibleValues":["true","false"]},"dateDisplayFormat":{"__typename":"InheritableStringSetting","key":"layout.format_pattern_date","value":"MM-dd-yyyy","localValue":"MM-dd-yyyy"},"language":{"__typename":"InheritableStringSettingWithPossibleValues","key":"profile.language","value":"en-US","localValue":"en","possibleValues":["en-US"]}},"deleted":false},"Theme:customTheme1":{"__typename":"Theme","id":"customTheme1"},"Category:category:101001000":{"__typename":"Category","id":"category:101001000","entityType":"CATEGORY","displayId":"101001000","nodeType":"category","depth":2,"title":"Help","shortTitle":"Help","parent":{"__ref":"Category:category:English"},"categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:top":{"__typename":"Category","id":"category:top","displayId":"top","nodeType":"category","depth":0,"title":"Top","entityType":"CATEGORY","shortTitle":"Top"},"Category:category:English":{"__typename":"Category","id":"category:English","displayId":"English","nodeType":"category","depth":1,"parent":{"__ref":"Category:category:top"},"title":"Community","entityType":"CATEGORY","shortTitle":"en","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001014":{"__typename":"Forum","id":"board:101001014","entityType":"FORUM","displayId":"101001014","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"Create, upload, and share","description":"Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.","avatar":null,"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:101001000"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:mxpez29397"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:English"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:101001000"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canReadNode":{"__typename":"PolicyResult","failureReason":null}},"shortTitle":"Create, upload, and share","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"threaded"},"topicsCount":5171,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-01-20T09:57:40.516-08:00"},"forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/","tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":true,"tagType":"PRESET_ONLY"},"Rank:rank:47":{"__typename":"Rank","id":"rank:47","position":30,"name":"New member | Level 2","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1415165":{"__typename":"User","id":"user:1415165","uid":1415165,"login":"Sergef","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg"},"rank":{"__ref":"Rank:rank:47"},"email":"","messagesCount":1,"biography":null,"topicsCount":1,"kudosReceivedCount":0,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-02-22T09:13:27.142-08:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:498745":{"__typename":"ForumTopicMessage","uid":498745,"subject":"Access to my files when my Dropbox account is full?","id":"message:498745","revisionNum":3,"repliesCount":16,"author":{"__ref":"User:user:1415165"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001014"},"conversation":{"__ref":"Conversation:conversation:498745"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:498745"},"body":"

Hi,

\n

 

\n

I have no more acess my files because my Dropbox is full. I'm encouraged to upgrade it. But I don' want tu upload any files more, I just would like to have access to those which are already there in order to donwnoad them on my PC. What should I do?

\n

Thanks a lot

","body@stringLength":"301","rawBody":"

Hi,

\n

 

\n

I have no more acess my files because my Dropbox is full. I'm encouraged to upgrade it. But I don' want tu upload any files more, I just would like to have access to those which are already there in order to donwnoad them on my PC. What should I do?

\n

Thanks a lot

","kudosSumWeight":0,"postTime":"2021-02-22T09:19:42.453-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wx","node":{"__typename":"Tag","id":"tag:desktop","text":"desktop","time":"2020-01-27T05:59:16.968-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wy","node":{"__typename":"Tag","id":"tag:Share","text":"Share","time":"2019-05-29T00:02:51.609-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wz","node":{"__typename":"Tag","id":"tag:Space and storage","text":"Space and storage","time":"2019-09-25T10:03:02.823-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3w0","node":{"__typename":"Tag","id":"tag:Storage space","text":"Storage space","time":"2019-05-29T01:00:39.191-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:498745_3"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":3868},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Hi, \n   \n I have no more acess my files because my Dropbox is full. I'm encouraged to upgrade it. But I don' want tu upload any files more, I just would like to have access to those which are al...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8NTI6MXxpbnQsNDk4ODIwLDQ5ODgyMA","node":{"__ref":"ForumReplyMessage:message:498820"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8NTI6MXxpbnQsNDk4ODIwLDU2NTIwMw","node":{"__ref":"ForumReplyMessage:message:565203"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8NTI6MXxpbnQsNDk4ODIwLDcyMjM5Mw","node":{"__ref":"ForumReplyMessage:message:722393"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8NTI6MXxpbnQsNDk4ODIwLDc0ODYxOQ","node":{"__ref":"ForumReplyMessage:message:748619"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8NTI6MXxpbnQsNDk4ODIwLDc4MTIzMA","node":{"__ref":"ForumReplyMessage:message:781230"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:498745":{"__typename":"Conversation","id":"conversation:498745","solved":false,"topic":{"__ref":"ForumTopicMessage:message:498745"},"lastPostingActivityTime":"2024-07-16T10:36:37.213-07:00","lastPostTime":"2024-07-16T10:36:37.213-07:00","unreadReplyCount":16,"isSubscribed":false},"ModerationData:moderation_data:498745":{"__typename":"ModerationData","id":"moderation_data:498745","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:498745_3":{"__typename":"Revision","id":"revision:498745_3","lastEditTime":"2022-07-26T09:21:47.973-07:00"},"CachedAsset:theme:customTheme1-1736943445281":{"__typename":"CachedAsset","id":"theme:customTheme1-1736943445281","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["custom"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"DBX_Logo_512-1733312516365.png","imageLastModified":"1733312518563","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"DBLogoLong-1701789450005.png","imageLastModified":"1701789453105","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1200px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"0","borderRadius":"0","borderRadiusLg":"0","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"12px","paddingXLg":"16px","paddingXHero":"60px","fontStyle":"NORMAL","fontWeight":"400","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"var(--lia-bs-primary)","primaryBgHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.85))","primaryBgActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.7))","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-gray-300)","secondaryBgHoverColor":"hsl(var(--lia-bs-gray-300-h), var(--lia-bs-gray-300-s), calc(var(--lia-bs-gray-300-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-gray-300-h), var(--lia-bs-gray-300-s), calc(var(--lia-bs-gray-300-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","destructiveTextColor":"var(--lia-bs-gray-700)","destructiveTextHoverColor":"hsl(var(--lia-bs-gray-700-h), var(--lia-bs-gray-700-s), calc(var(--lia-bs-gray-700-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-gray-700-h), var(--lia-bs-gray-700-s), calc(var(--lia-bs-gray-700-l) * 0.9))","destructiveBgColor":"var(--lia-bs-gray-200)","destructiveBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","destructiveBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"NONE","sideContent":"NONE","radiusSm":"0","radius":"0","radiusLg":"0","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.16)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.12)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-link-color)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"400","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#3DD3EE","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#B4DF1C","blogColor":"#FAD24B","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#B4C8E1","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#F9A34B","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#D13A1F","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#C8AFF0","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#0061FE","secondary":"#333333","bodyText":"#1A1918","bodyBg":"#F7F5F2","info":"#3080FF","success":"#0F503C","warning":"#845909","danger":"#FA551E","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#C8AFF0","#B4DC19","#F9A34B","#FFAFA5","#3DD3EE","#B4C8E1","#FAD24B","#FA551E"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":{"link":{"color":"#0069D4","hoverColor":"#0061c2","decoration":"none","hoverDecoration":"underline","__typename":"EmailLinkSettings"},"border":{"color":"#e4e4e4","__typename":"EmailBorderSettings"},"buttons":{"borderRadiusLg":"5px","paddingXLg":"16px","paddingYLg":"7px","fontWeight":"700","primaryTextColor":"#ffffff","primaryTextHoverColor":"#ffffff","primaryBgColor":"#0069D4","primaryBgHoverColor":"#005cb8","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","__typename":"EmailButtonsSettings"},"panel":{"borderRadius":"5px","borderColor":"#e4e4e4","__typename":"EmailPanelSettings"},"__typename":"EmailThemeSettings"},"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"SharpGroteskDB Bold","fontStyle":"NORMAL","fontWeight":"700","h1FontSize":"28px","h2FontSize":"22px","h3FontSize":"18px","h4FontSize":"16px","h5FontSize":"16px","h6FontSize":"16px","lineHeight":"1.3","subHeaderFontSize":"11px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":null,"h2FontWeight":null,"h3FontWeight":null,"h4FontWeight":null,"h5FontWeight":null,"h6FontWeight":null,"__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"0","borderRadiusSm":"0","borderRadius":"0","borderRadiusLg":"0","formTextMarginTop":"4px","textAreaBorderRadius":"0","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":null,"imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"20px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"30px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"20px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"30px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"Atlas Grotesk Regular","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.5","fontSizeBase":"16px","fontSizeXxs":"11px","fontSizeXs":"12px","fontSizeSm":"14px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[{"source":"SERVER","name":"DB Sharp Grotesk Variable","styles":[{"style":"NORMAL","weight":"500","__typename":"FontStyleData"}],"assetNames":["DBSharpGroteskVariable-normal-500.ttf"],"__typename":"CustomFont"},{"source":"SERVER","name":"SharpGroteskDB Bold","styles":[{"style":"NORMAL","weight":"700","__typename":"FontStyleData"},{"style":"NORMAL","weight":"400","__typename":"FontStyleData"}],"assetNames":["SharpGroteskDBBold-normal-700.woff2","SharpGroteskDBBold-normal-400.woff2"],"__typename":"CustomFont"},{"source":"SERVER","name":"Atlas Grotesk Regular","styles":[{"style":"NORMAL","weight":"400","__typename":"FontStyleData"},{"style":"NORMAL","weight":"700","__typename":"FontStyleData"},{"style":"ITALIC","weight":"400","__typename":"FontStyleData"},{"style":"ITALIC","weight":"700","__typename":"FontStyleData"}],"assetNames":["AtlasGroteskRegular-normal-400.woff2","AtlasGroteskRegular-normal-700.woff2","AtlasGroteskRegular-italic-400.woff2","AtlasGroteskRegular-italic-700.woff2"],"__typename":"CustomFont"}],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1737382617794","value":{"email.verification.title":"Email Verification Required","email.verification.message.update.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. To change your email, visit My Settings.","email.verification.message.resend.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. Resend email."},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1737382617794","value":{"title":"Loading..."},"localOverride":false},"CachedAsset:quilt:dropbox.prod:pages/forums/ForumMessagePage:board:101001014-1737382617354":{"__typename":"CachedAsset","id":"quilt:dropbox.prod:pages/forums/ForumMessagePage:board:101001014-1737382617354","value":{"id":"ForumMessagePage","container":{"id":"Common","headerProps":{"backgroundImageProps":null,"backgroundColor":null,"addComponents":null,"removeComponents":["community.widget.bannerWidget"],"componentOrder":null,"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"message-list","layout":"MAIN_SIDE","bgColor":"transparent","showTitle":false,"showDescription":false,"textPosition":"CENTER","textColor":"var(--lia-bs-body-color)","sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"MainSideQuiltSection","columnMap":{"main":[{"id":"messages.widget.topicWithThreadedReplyListWidget","className":"lia-topic-with-replies","props":{"editLevel":"CONFIGURE"},"__typename":"QuiltComponent"}],"side":[{"id":"nodes.widget.nodeActionButtonWidget","className":null,"props":{"buttonAlignment":"right","buttonStyle":"sm","actionButtonTitle":"Start a new discussion","lazyLoad":false,"buttonWidth":"full_width"},"__typename":"QuiltComponent"},{"id":"nodes.widget.nodeInformationWidget","className":null,"props":{"instanceId":null,"useWidgetTitle":true,"viewVariant":{"type":"card","props":{"useNodePostCount":false,"useNodeFollowersCount":false,"useNodeDescription":true,"useNodeTopicsCount":false,"useNodeAction":false,"useNodeMembersCount":false,"useNodeMembershipType":false,"useNodeTitle":false,"useNodeMembersCountText":false,"useNodeMembership":false,"useNodeCreationDate":false,"textAlignment":"center","useWidgetTitle":true,"useNodeOwners":false,"useNodeAvatar":true,"useNodeLatestActivityTime":false,"useClickableCard":false}},"alignment":"center","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"custom.widget.Need_more_support","className":null,"props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":true,"title":"Need more support","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"messages.widget.relatedContentWidget","className":null,"props":{"hideIfEmpty":true,"enablePagination":false,"useTitle":true,"listVariant":{"type":"unstyled","props":{"listItemSpacing":"xxl"}},"pageSize":5,"style":"compact","pagerVariant":{"type":"none"},"viewVariant":{"type":"inline","props":{"useRepliesCount":false,"useMedia":false,"useAuthorRank":false,"useNode":false,"boardIconSize":"24","useAuthorLoginLink":true,"useNodeLink":true,"usePreviewMedia":true,"timeStampType":"postTime","useTextBody":true,"useSolvedBadge":false,"subjectAs":"h6","renderPostTimeBeforeAuthor":true,"useAvatar":true,"useVideoPreview":false,"portraitClampBodyLines":3,"useCompactSpacing":true,"useTimeToRead":false,"useSpoilerFreeBody":true,"useKudosCount":false,"useViewCount":false,"useBody":false,"useTags":false,"clampSubjectLines":1,"useBoardIcon":false,"useMessageTimeLink":true,"useAuthorLogin":true}},"lazyLoad":false,"panelType":"standard"},"__typename":"QuiltComponent"},{"id":"messages.widget.messageListForNodeByRecentActivityWidget","className":null,"props":{"hideIfEmpty":true,"pageSize":5,"pagerVariant":{"type":"loadMore"},"viewVariant":{"type":"inline","props":{"useRepliesCount":false,"useMedia":false,"useAuthorRank":false,"useNode":false,"boardIconSize":"24","truncateBodyLength":-1,"useNodeLink":true,"usePreviewMedia":false,"timeStampType":"postTime","avatarSize":"40","useTextBody":true,"useSolvedBadge":true,"subjectAs":"h6","renderPostTimeBeforeAuthor":true,"useAvatar":true,"useTimeToRead":false,"useSpoilerFreeBody":true,"useKudosCount":false,"useViewCount":false,"useBody":false,"useTags":false,"clampSubjectLines":1,"useBoardIcon":false,"useMessageTimeLink":true,"clampBodyLines":3,"useAuthorLogin":true,"useUnreadCount":false,"useNodeHoverCard":true,"useSearchSnippet":false}},"lazyLoad":false,"pagerOption":true,"listVariant":{"type":"unstyled","props":{"listItemSpacing":"xxl"}},"useTitle":true,"addTags":false,"titleContextVariant":"other","showTabs":false,"style":"compact","panelType":"standard","sorts":{"postTime":{"direction":"DESC"}},"pagerOptionCard":false},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-pages/forums/ForumMessagePage-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-pages/forums/ForumMessagePage-1737382617794","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"This message cannot be found","name":"Forum Message Page","section.message-list.title":"Forum Discussion","archivedMessageTitle":"This Content Has Been Archived","section.YLUzfi.title":"Forum Discussion","section.section-1709130958266.description":"","section.section-1709130958266.title":"","section.section-1720630512544.title":"","section.YLUzfi.description":"","section.jPblZp.description":"","section.message-list.description":"","section.section-1720630512544.description":"","section.jPblZp.title":""},"localOverride":false},"CachedAsset:quiltWrapper:dropbox.prod:Common:1736943381158":{"__typename":"CachedAsset","id":"quiltWrapper:dropbox.prod:Common:1736943381158","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"var(--lia-bs-white)","items":[{"id":"community.widget.navbarWidget","props":{"showUserName":false,"showRegisterLink":true,"useIconLanguagePicker":true,"useLabelLanguagePicker":true,"style":{"boxShadow":"var(--lia-bs-box-shadow-sm)","linkFontWeight":"400","controllerHighlightColor":"#FA551E","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"14px","linkBoxShadowHover":"none","backgroundOpacity":1,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"30px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":0.16,"paddingBottom":"15px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"1px solid var(--lia-bs-border-color)","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"flex-start","linkColor":"var(--lia-bs-body-color)","collapseMenuDividerBg":"var(--lia-nav-link-color)","dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-dark)","controllerTextColor":"var(--lia-nav-controller-icon-color)","background":{"imageAssetName":"","color":"var(--lia-bs-white)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"var(--lia-bs-primary)","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"0","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","paddingTop":"15px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"var(--lia-bs-body-color)","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"var(--lia-bs-body-color)"},"links":{"sideLinks":[{"children":[],"linkType":"INTERNAL","id":"migrated-link-10","params":{"categoryId":"101004000"},"routeName":"CategoryPage"},{"children":[],"linkType":"EXTERNAL","id":"migrated-link-12","url":"https://www.dropbox.com/help","target":"BLANK"},{"children":[],"linkType":"EXTERNAL","id":"external","url":"https://learn.dropbox.com/","target":"BLANK"},{"children":[],"linkType":"EXTERNAL","id":"migrated-link-13","url":"http://www.dropbox.com/support","target":"BLANK"},{"children":[],"linkType":"EXTERNAL","id":"migrated-link-11","url":"http://www.dropbox.com","target":"BLANK"}],"mainLinks":[{"children":[{"linkType":"INTERNAL","id":"101001016","params":{"boardId":"101001016","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001014","params":{"boardId":"101001014","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001013","params":{"boardId":"101001013","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001017","params":{"boardId":"101001017","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001018","params":{"boardId":"101001018","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001020","params":{"boardId":"101001020","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001019","params":{"boardId":"101001019","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001015","params":{"boardId":"101001015","categoryId":"101001000"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101001012","params":{"boardId":"101001012","categoryId":"101001000"},"routeName":"ForumBoardPage"}],"linkType":"INTERNAL","id":"101001000","params":{"categoryId":"101001000"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"101007-c1","params":{"boardId":"101007C1","categoryId":"101007"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"101000041","params":{"categoryId":"101000041"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"101003016","params":{"boardId":"101003016","categoryId":"101007"},"routeName":"ForumBoardPage"}],"linkType":"INTERNAL","id":"101007","params":{"categoryId":"101007"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"dropbox-dash-link","params":{"groupHubId":"Dropbox-Dash"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"1010-link","params":{"groupHubId":"1010"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"music-link","params":{"groupHubId":"Music"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"photography-link","params":{"groupHubId":"Photography"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"dropboxfor-mac-o-s12","params":{"groupHubId":"DropboxforMacOS12"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"1009-link","params":{"groupHubId":"1009"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"1012-link","params":{"groupHubId":"1012"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"1007-link","params":{"groupHubId":"1007"},"routeName":"GroupHubPage"},{"linkType":"INTERNAL","id":"super-user-link","params":{"groupHubId":"super-user"},"routeName":"GroupHubPage"}],"linkType":"INTERNAL","id":"101010","params":{"categoryId":"101010"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"101002013","params":{"boardId":"101002013","categoryId":"English"},"routeName":"IdeaBoardPage"},{"children":[{"linkType":"INTERNAL","id":"english","params":{"categoryId":"English"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"french","params":{"categoryId":"French"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"german","params":{"categoryId":"German"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"spanish","params":{"categoryId":"Spanish"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"portuguese","params":{"categoryId":"Portuguese"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"japanese","params":{"categoryId":"Japanese"},"routeName":"CategoryPage"}],"linkType":"INTERNAL","id":"mxpez29397","params":{},"routeName":"CommunityPage"}]},"className":"QuiltComponent_lia-component-edit-mode__0nCcm","showSearchIcon":true,"languagePickerStyle":"iconAndLabel"},"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":{"backgroundColor":"var(--lia-bs-white)","linkHighlightColor":"#0061FE","visualEffects":{"showBottomBorder":true},"backgroundOpacity":100,"linkTextColor":"var(--lia-bs-gray-700)"},"__typename":"QuiltComponent"},{"id":"custom.widget.Announcement_bar","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":true,"title":"","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":{"backgroundColor":"var(--lia-bs-white)","visualEffects":{"showBottomBorder":true},"backgroundImageProps":{"backgroundSize":"COVER","backgroundPosition":"CENTER_CENTER","backgroundRepeat":"NO_REPEAT"},"fontColor":"var(--lia-bs-body-color)"},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"var(--lia-bs-white)","items":[{"id":"custom.widget.Footer_Community_Home","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"useBackground":true,"title":"Footer","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"custom.widget.Custom_Scripts","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"custom.widget.Qualtrics","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1737382617794","value":{"joinedGroupHub.title":"Welcome","joinedGroupHub.message":"You are now a member of this group and are subscribed to updates.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Sorry, we could not find your invitation to the group. The owner may have canceled the invite.","groupHubNotFound.title":"Group Not Found","groupHubNotFound.message":"The grouphub you tried to join does not exist. It may have been deleted.","existingGroupHubMember.title":"Already Joined","existingGroupHubMember.message":"You are already a member of this group.","accountLocked.title":"Account Locked","accountLocked.message":"Your account has been locked due to multiple failed attempts. Try again in {lockoutTime} minutes.","editedGroupHub.title":"Changes Saved","editedGroupHub.message":"Your group has been updated.","leftGroupHub.title":"Goodbye","leftGroupHub.message":"You are no longer a member of this group and will not receive future updates.","deletedGroupHub.title":"Deleted","deletedGroupHub.message":"The group has been deleted.","groupHubCreated.title":"Group Created","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Account Closed","accountClosed.message":"The account has been closed and you will now be redirected to the homepage","resetTokenExpired.title":"Reset Password Link has Expired","resetTokenExpired.message":"Try resetting your password again","invalidUrl.title":"Invalid URL","invalidUrl.message":"The URL you're using is not recognized. Verify your URL and try again.","accountClosedForUser.title":"Account Closed","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Your invitation to the community has been canceled or expired.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"The url you are utilizing is not recognized. Verify your URL and try again","pageNotFound.title":"Access Denied","pageNotFound.message":"You do not have access to this area of the community or it doesn't exist","eventAttending.title":"Responded as Attending","eventAttending.message":"You'll be notified when there's new activity and reminded as the event approaches","eventInterested.title":"Responded as Interested","eventInterested.message":"You'll be notified when there's new activity and reminded as the event approaches","eventNotFound.title":"Event Not Found","eventNotFound.message":"The event you tried to respond to does not exist.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"CachedAsset:component:custom.widget.Announcement_bar-en-1736943472515":{"__typename":"CachedAsset","id":"component:custom.widget.Announcement_bar-en-1736943472515","value":{"component":{"id":"custom.widget.Announcement_bar","template":{"id":"Announcement_bar","markupLanguage":"HTML","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Announcement_bar","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"TEXTHTML","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Need_more_support-en-1736943472515":{"__typename":"CachedAsset","id":"component:custom.widget.Need_more_support-en-1736943472515","value":{"component":{"id":"custom.widget.Need_more_support","template":{"id":"Need_more_support","markupLanguage":"HTML","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Need_more_support","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"TEXTHTML","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Footer_Community_Home-en-1736943472515":{"__typename":"CachedAsset","id":"component:custom.widget.Footer_Community_Home-en-1736943472515","value":{"component":{"id":"custom.widget.Footer_Community_Home","template":{"id":"Footer_Community_Home","markupLanguage":"HTML","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Footer_Community_Home","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"TEXTHTML","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Custom_Scripts-en-1736943472515":{"__typename":"CachedAsset","id":"component:custom.widget.Custom_Scripts-en-1736943472515","value":{"component":{"id":"custom.widget.Custom_Scripts","template":{"id":"Custom_Scripts","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Custom_Scripts","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Qualtrics-en-1736943472515":{"__typename":"CachedAsset","id":"component:custom.widget.Qualtrics-en-1736943472515","value":{"component":{"id":"custom.widget.Qualtrics","template":{"id":"Qualtrics","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"Qualtrics widget","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Qualtrics","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"Qualtrics widget","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1737382617794","value":{"navLabel":"Breadcrumbs","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBanner-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBanner-1737382617794","value":{"messageMarkedAsSpam":"This post has been marked as spam","messageMarkedAsSpam@board:TKB":"This article has been marked as spam","messageMarkedAsSpam@board:BLOG":"This post has been marked as spam","messageMarkedAsSpam@board:FORUM":"This discussion has been marked as spam","messageMarkedAsSpam@board:OCCASION":"This event has been marked as spam","messageMarkedAsSpam@board:IDEA":"This idea has been marked as spam","manageSpam":"Manage Spam","messageMarkedAsAbuse":"This post has been marked as abuse","messageMarkedAsAbuse@board:TKB":"This article has been marked as abuse","messageMarkedAsAbuse@board:BLOG":"This post has been marked as abuse","messageMarkedAsAbuse@board:FORUM":"This discussion has been marked as abuse","messageMarkedAsAbuse@board:OCCASION":"This event has been marked as abuse","messageMarkedAsAbuse@board:IDEA":"This idea has been marked as abuse","preModCommentAuthorText":"This comment will be published as soon as it is approved","preModCommentModeratorText":"This comment is awaiting moderation","messageMarkedAsOther":"This post has been rejected due to other reasons","messageMarkedAsOther@board:TKB":"This article has been rejected due to other reasons","messageMarkedAsOther@board:BLOG":"This post has been rejected due to other reasons","messageMarkedAsOther@board:FORUM":"This discussion has been rejected due to other reasons","messageMarkedAsOther@board:OCCASION":"This event has been rejected due to other reasons","messageMarkedAsOther@board:IDEA":"This idea has been rejected due to other reasons","messageArchived":"This post was archived on {date}","relatedUrl":"View Related Content","relatedContentText":"Showing related content","archivedContentLink":"View Archived Content"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeActionButtonWidget-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeActionButtonWidget-1737382617794","value":{"defaultActionButtonTitle":"Start a Conversation","actionButton.grouphub.startDiscussion":"Start a Discussion","actionButton.title@board:FORUM":"Start a Discussion","actionButton.title@board:BLOG":"Create a Blog Post","actionButton.title@board:TKB":"Create an Article","actionButton.title@board:OCCASION":"Create an Event","actionButton.title@board:IDEA":"Suggest an Idea","joinGroupHub":"Join Group","join.successHeader":"Welcome","join.successMessage":"You are now a member of this group and are subscribed to updates.","errorMessage":"An unidentified problem occurred during the action you took. Please try again later.","errorHeader":"Error - Action Failed"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeInformationWidget-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeInformationWidget-1737382617794","value":{"WidgetTitle":"About {title}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/RelatedContentWidget-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/messages/RelatedContentWidget-1737382617794","value":{"title":"Related Content","emptyDescription":"No content to show"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1737382617794","value":{"title@userScope:other":"Recent Content","title@userScope:self":"Contributions","title@board:FORUM@userScope:other":"Recent Discussions","title@board:BLOG@userScope:other":"Recent Blogs","emptyDescription":"No content to show","MessageListForNodeByRecentActivityWidgetEditor.nodeScope.label":"Scope","title@instance:1718368859225":"Latest Ideas","title@instance:1722595940498":"Recent Content","title@instance:1722595986884":"Recent Content","title@instance:GhAQBO":"Recent Content","title@instance:bjQalH":"Recent Content","title@instance:1728316868378":"Posts & Replies"},"localOverride":false},"Idea:board:101002013":{"__typename":"Idea","id":"board:101002013","boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"ideaPolicies":{"__typename":"IdeaPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:101004000":{"__typename":"Category","id":"category:101004000","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101003016":{"__typename":"Forum","id":"board:101003016","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:French":{"__typename":"Category","id":"category:French","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:German":{"__typename":"Category","id":"category:German","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Spanish":{"__typename":"Category","id":"category:Spanish","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Portuguese":{"__typename":"Category","id":"category:Portuguese","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Japanese":{"__typename":"Category","id":"category:Japanese","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:101000041":{"__typename":"Category","id":"category:101000041","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:101007":{"__typename":"Category","id":"category:101007","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101007C1":{"__typename":"Forum","id":"board:101007C1","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001012":{"__typename":"Forum","id":"board:101001012","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"FORUM","displayId":"101001012","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"View, download, and export","shortTitle":"View, download, and export","parent":{"__ref":"Category:category:101001000"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":null,"description":"Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.","eventPath":"category:101001000/category:English/community:mxpez29397board:101001012/"},"Forum:board:101001013":{"__typename":"Forum","id":"board:101001013","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001015":{"__typename":"Forum","id":"board:101001015","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001016":{"__typename":"Forum","id":"board:101001016","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001017":{"__typename":"Forum","id":"board:101001017","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001018":{"__typename":"Forum","id":"board:101001018","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:101001019":{"__typename":"Forum","id":"board:101001019","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"FORUM","displayId":"101001019","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"Settings and Preferences","shortTitle":"Settings and Preferences","parent":{"__ref":"Category:category:101001000"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":null,"description":"The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.","eventPath":"category:101001000/category:English/community:mxpez29397board:101001019/"},"Forum:board:101001020":{"__typename":"Forum","id":"board:101001020","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"FORUM","displayId":"101001020","nodeType":"board","depth":3,"conversationStyle":"FORUM","title":"Security and Permissions","shortTitle":"Security and Permissions","parent":{"__ref":"Category:category:101001000"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":null,"description":"Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.","eventPath":"category:101001000/category:English/community:mxpez29397board:101001020/"},"GroupHub:grouphub:Dropbox-Dash":{"__typename":"GroupHub","id":"grouphub:Dropbox-Dash","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:Photography":{"__typename":"GroupHub","id":"grouphub:Photography","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:Music":{"__typename":"GroupHub","id":"grouphub:Music","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:101010":{"__typename":"Category","id":"category:101010","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:1007":{"__typename":"GroupHub","id":"grouphub:1007","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:1010":{"__typename":"GroupHub","id":"grouphub:1010","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:1009":{"__typename":"GroupHub","id":"grouphub:1009","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"GroupHub:grouphub:1012":{"__typename":"GroupHub","id":"grouphub:1012","grouphubPolicies":{"__typename":"GroupHubPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Conversation:conversation:818735":{"__typename":"Conversation","id":"conversation:818735","topic":{"__typename":"ForumTopicMessage","uid":818735},"lastPostingActivityTime":"2025-01-20T09:33:19.180-08:00","solved":false},"ForumTopicMessage:message:818735":{"__typename":"ForumTopicMessage","subject":"Does automatic photo upload in iPhone work if I kill the app in background?","conversation":{"__ref":"Conversation:conversation:818735"},"id":"message:818735","revisionNum":1,"uid":818735,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__typename":"User","uid":1899013,"login":"narun2001","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-9.svg"}},"metrics":{"__typename":"MessageMetrics","views":6},"postTime":"2025-01-20T09:33:19.180-08:00","lastPublishTime":"2025-01-20T09:33:19.180-08:00","readOnly":false},"Conversation:conversation:818726":{"__typename":"Conversation","id":"conversation:818726","topic":{"__typename":"ForumTopicMessage","uid":818726},"lastPostingActivityTime":"2025-01-20T08:54:11.461-08:00","solved":false},"ForumTopicMessage:message:818726":{"__typename":"ForumTopicMessage","subject":"Can you leave a comment through view only links without a Dropbox account?","conversation":{"__ref":"Conversation:conversation:818726"},"id":"message:818726","revisionNum":1,"uid":818726,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__typename":"User","uid":1899005,"login":"DanielaC","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg"}},"metrics":{"__typename":"MessageMetrics","views":8},"postTime":"2025-01-20T08:37:35.496-08:00","lastPublishTime":"2025-01-20T08:37:35.496-08:00","readOnly":false},"Conversation:conversation:818644":{"__typename":"Conversation","id":"conversation:818644","topic":{"__typename":"ForumTopicMessage","uid":818644},"lastPostingActivityTime":"2025-01-20T06:41:46.363-08:00","solved":false},"ForumTopicMessage:message:818644":{"__typename":"ForumTopicMessage","subject":"I altered the modifying dates on my files. Will my files and updates be safe once I resume the app?","conversation":{"__ref":"Conversation:conversation:818644"},"id":"message:818644","revisionNum":2,"uid":818644,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__typename":"User","uid":1898953,"login":"sohaibh","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-1.svg"}},"metrics":{"__typename":"MessageMetrics","views":27},"postTime":"2025-01-19T21:21:53.859-08:00","lastPublishTime":"2025-01-20T02:35:35.002-08:00","readOnly":false},"Conversation:conversation:818629":{"__typename":"Conversation","id":"conversation:818629","topic":{"__typename":"ForumTopicMessage","uid":818629},"lastPostingActivityTime":"2025-01-19T23:40:22.625-08:00","solved":false},"ForumTopicMessage:message:818629":{"__typename":"ForumTopicMessage","subject":"I needed to delete a shared folder but I didn't unshare it first","conversation":{"__ref":"Conversation:conversation:818629"},"id":"message:818629","revisionNum":2,"uid":818629,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__typename":"User","uid":1898929,"login":"Pshooter007","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg"}},"metrics":{"__typename":"MessageMetrics","views":13},"postTime":"2025-01-19T16:18:15.033-08:00","lastPublishTime":"2025-01-19T23:40:22.625-08:00","readOnly":false},"Conversation:conversation:818596":{"__typename":"Conversation","id":"conversation:818596","topic":{"__typename":"ForumTopicMessage","uid":818596},"lastPostingActivityTime":"2025-01-19T23:45:09.177-08:00","solved":false},"ForumTopicMessage:message:818596":{"__typename":"ForumTopicMessage","subject":"Why are some of my folders invisible in File Explorer in Windows?","conversation":{"__ref":"Conversation:conversation:818596"},"id":"message:818596","revisionNum":3,"uid":818596,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__typename":"User","uid":35619,"login":"Vasile P.","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg"}},"metrics":{"__typename":"MessageMetrics","views":20},"postTime":"2025-01-18T23:49:37.351-08:00","lastPublishTime":"2025-01-19T23:45:09.177-08:00","readOnly":false},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstNDktTmFlcmxj\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstNDktTmFlcmxj","height":15,"width":16,"mimeType":"image/png"},"Rank:rank:49":{"__typename":"Rank","id":"rank:49","position":8,"name":"Super User II","color":"3DD3EE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstNDktTmFlcmxj\"}"},"rankStyle":"TEXT"},"User:user:1850":{"__typename":"User","id":"user:1850","uid":1850,"login":"Rich","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-12-05T13:23:00.000-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xODUwLTMzNTg3aTcyRjIyNTZERjk5NTI4NDk"},"rank":{"__ref":"Rank:rank:49"},"messagesCount":33138,"kudosGivenCount":71,"kudosReceivedCount":8899,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":5411,"entityType":"USER","eventPath":"community:mxpez29397/user:1850"},"User:user:1880094":{"__typename":"User","id":"user:1880094","deleted":false,"uid":1880094,"login":"WiHTNZ","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-10-12T22:55:32.135-07:00"}},"ForumTopicMessage:message:800523":{"__typename":"ForumTopicMessage","uid":800523,"id":"message:800523","revisionNum":3,"author":{"__ref":"User:user:1880094"},"readOnly":false,"subject":"Dropbox Business Account set up. Not sure about merging your own content.","repliesCount":1},"Conversation:conversation:800523":{"__typename":"Conversation","id":"conversation:800523","solved":true,"topic":{"__ref":"ForumTopicMessage:message:800523"},"lastPostingActivityTime":"2024-10-13T22:58:43.513-07:00","lastPostTime":"2024-10-13T04:40:03.996-07:00"},"ModerationData:moderation_data:800536":{"__typename":"ModerationData","id":"moderation_data:800536","status":"APPROVED","rejectReason":null},"AcceptedSolutionMessage:message:800536":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:1850"},"id":"message:800536","revisionNum":1,"uid":800536,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001019"},"parent":{"__ref":"ForumTopicMessage:message:800523"},"conversation":{"__ref":"Conversation:conversation:800523"},"subject":"Re: Dropbox Business Account set up. Not sure about merging your own content.","moderationData":{"__ref":"ModerationData:moderation_data:800536"},"postTime":"2024-10-13T04:40:03.996-07:00","lastPublishTime":"2024-10-13T04:40:03.996-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":1158},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001019/message:800523/message:800536"},"RelatedContentMessage:RelatedContentMessage:800536":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:800536","relatedMessage":{"__ref":"AcceptedSolutionMessage:message:800536"}},"Rank:rank:45":{"__typename":"Rank","id":"rank:45","position":28,"name":"Explorer | Level 4","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1640809":{"__typename":"User","id":"user:1640809","uid":1640809,"login":"Sashahelp","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-03-14T19:59:00.152-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg"},"rank":{"__ref":"Rank:rank:45"},"messagesCount":2,"kudosGivenCount":1,"kudosReceivedCount":1,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:mxpez29397/user:1640809"},"ForumTopicMessage:message:668048":{"__typename":"ForumTopicMessage","uid":668048,"subject":"I joined a Business team, and now I can't access my own Dropbox account.","id":"message:668048","revisionNum":2,"repliesCount":6,"author":{"__ref":"User:user:1640809"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001020"},"conversation":{"__ref":"Conversation:conversation:668048"},"moderationData":{"__ref":"ModerationData:moderation_data:668048"},"postTime":"2023-03-14T20:02:45.313-07:00","lastPublishTime":"2023-03-15T02:23:06.239-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":1781},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:101001000/category:English/community:mxpez29397board:101001020/message:668048"},"Conversation:conversation:668048":{"__typename":"Conversation","id":"conversation:668048","solved":true,"topic":{"__ref":"ForumTopicMessage:message:668048"},"lastPostingActivityTime":"2024-10-08T09:56:06.824-07:00","lastPostTime":"2024-10-08T09:56:06.824-07:00"},"ModerationData:moderation_data:668048":{"__typename":"ModerationData","id":"moderation_data:668048","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:668048":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:668048","relatedMessage":{"__ref":"ForumTopicMessage:message:668048"}},"User:user:1879011":{"__typename":"User","id":"user:1879011","uid":1879011,"login":"Malcolm4","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-10-08T19:40:42.769-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg"},"rank":{"__ref":"Rank:rank:47"},"messagesCount":3,"kudosGivenCount":0,"kudosReceivedCount":1,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:mxpez29397/user:1879011"},"User:user:330248":{"__typename":"User","id":"user:330248","deleted":false,"uid":330248,"login":"Jay","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-12-02T02:31:27.257-08:00"}},"ForumReplyMessage:message:799867":{"__typename":"ForumReplyMessage","uid":799867,"id":"message:799867","revisionNum":1,"author":{"__ref":"User:user:330248"},"readOnly":false},"ForumTopicMessage:message:799864":{"__typename":"ForumTopicMessage","uid":799864,"subject":"I deleted my Gmail account, and now I can't access Dropbox because it sends an email there","id":"message:799864","revisionNum":2,"repliesCount":9},"Conversation:conversation:799864":{"__typename":"Conversation","id":"conversation:799864","solved":false,"topic":{"__ref":"ForumTopicMessage:message:799864"},"lastPostingActivityTime":"2024-11-08T03:09:29.463-08:00","lastPostTime":"2024-11-08T03:09:29.463-08:00"},"ModerationData:moderation_data:799868":{"__typename":"ModerationData","id":"moderation_data:799868","status":"UNMODERATED","rejectReason":null},"ForumReplyMessage:message:799868":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1879011"},"id":"message:799868","revisionNum":1,"uid":799868,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001020"},"parent":{"__ref":"ForumReplyMessage:message:799867"},"conversation":{"__ref":"Conversation:conversation:799864"},"subject":"Re: I deleted my Gmail account, and now I can't access Dropbox because it sends an email there","moderationData":{"__ref":"ModerationData:moderation_data:799868"},"postTime":"2024-10-08T22:10:40.271-07:00","lastPublishTime":"2024-10-08T22:10:40.271-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":390},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001020/message:799864/message:799868"},"RelatedContentMessage:RelatedContentMessage:799868":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:799868","relatedMessage":{"__ref":"ForumReplyMessage:message:799868"}},"User:user:1880205":{"__typename":"User","id":"user:1880205","uid":1880205,"login":"CharlesFrankel ","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-10-13T09:55:36.270-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg"},"rank":{"__ref":"Rank:rank:47"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:mxpez29397/user:1880205"},"User:user:1446775":{"__typename":"User","id":"user:1446775","deleted":false,"uid":1446775,"login":"Nancy","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-05-31T06:13:42.733-07:00"}},"AcceptedSolutionMessage:message:770457":{"__typename":"AcceptedSolutionMessage","uid":770457,"id":"message:770457","revisionNum":1,"author":{"__ref":"User:user:1446775"},"readOnly":true},"ForumTopicMessage:message:769410":{"__typename":"ForumTopicMessage","uid":769410,"subject":"Not receiving the 6-digit security code","id":"message:769410","revisionNum":3,"repliesCount":36},"Conversation:conversation:769410":{"__typename":"Conversation","id":"conversation:769410","solved":true,"topic":{"__ref":"ForumTopicMessage:message:769410"},"lastPostingActivityTime":"2024-10-13T23:02:39.129-07:00","lastPostTime":"2024-10-13T23:02:39.129-07:00"},"ModerationData:moderation_data:800543":{"__typename":"ModerationData","id":"moderation_data:800543","status":"UNMODERATED","rejectReason":null},"ForumReplyMessage:message:800543":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1880205"},"id":"message:800543","revisionNum":2,"uid":800543,"depth":11,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001020"},"parent":{"__ref":"AcceptedSolutionMessage:message:770457"},"conversation":{"__ref":"Conversation:conversation:769410"},"subject":"Re: Not receiving the 6-digit security code","moderationData":{"__ref":"ModerationData:moderation_data:800543"},"postTime":"2024-10-13T10:05:24.386-07:00","lastPublishTime":"2024-10-13T23:01:42.786-07:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":116},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001020/message:769410/message:800543"},"RelatedContentMessage:RelatedContentMessage:800543":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:800543","relatedMessage":{"__ref":"ForumReplyMessage:message:800543"}},"User:user:1298880":{"__typename":"User","id":"user:1298880","uid":1298880,"login":"HappyHeart999","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-05-06T17:10:26.697-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-3.svg"},"rank":{"__ref":"Rank:rank:47"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:mxpez29397/user:1298880"},"ForumTopicMessage:message:417809":{"__typename":"ForumTopicMessage","uid":417809,"subject":"Is a Dropbox account need to access files from shared links?","id":"message:417809","revisionNum":3,"repliesCount":1,"author":{"__ref":"User:user:1298880"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001012"},"conversation":{"__ref":"Conversation:conversation:417809"},"moderationData":{"__ref":"ModerationData:moderation_data:417809"},"postTime":"2020-05-06T17:18:47.154-07:00","lastPublishTime":"2022-07-26T07:23:06.600-07:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":3257},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:101001000/category:English/community:mxpez29397board:101001012/message:417809"},"Conversation:conversation:417809":{"__typename":"Conversation","id":"conversation:417809","solved":true,"topic":{"__ref":"ForumTopicMessage:message:417809"},"lastPostingActivityTime":"2022-07-26T07:23:06.600-07:00","lastPostTime":"2020-05-06T20:21:37.537-07:00"},"ModerationData:moderation_data:417809":{"__typename":"ModerationData","id":"moderation_data:417809","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:417809":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:417809","relatedMessage":{"__ref":"ForumTopicMessage:message:417809"}},"QueryVariables:TopicReplyList:message:498745:3":{"__typename":"QueryVariables","id":"TopicReplyList:message:498745:3","value":{"id":"message:498745","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":true,"useNodeAncestors":false,"useUserHoverCard":true,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-components/community/Navbar-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1737382617794","value":{"1007":"Business Team Members","101007":"Discover","101010":"Groups","101000041":"Developer & API","101001000":"Help","101001012":"View, download, and export","101001013":"Delete, edit, and organize","101001014":"Create, upload, and share","101001015":"Storage Space","101001016":"Apps and Installations","101001017":"Integrations","101001018":"Plans and Subscriptions","101001019":"Settings and Preferences","101001020":"Security and Permissions","101002013":"Ideas","101003016":"Desktop client builds","102001000":"Poser une question","community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","migrated-link-9":"日本語","external-1":"Languages","german":"Deutsch","102009-g1":"Nouvel utilisateur","migrated-link-7":"Español","migrated-link-8":"Português","1007-link":"Business Team Members","migrated-link-1":"Discover","migrated-link-2":"Ideas","migrated-link-0":"Help","migrated-link-5":"Français","migrated-link-6":"Deutsch","dropbox-ai":"Dropbox AI","migrated-link-3":"Groups","migrated-link-4":"🌎","photographers":"Photographers","group-hub-test":"Group Hub Test","1010-link":"Dropbox for Beginners","japanese":"日本語","english":"English","multiple-sections-group":"Multiple Sections Group","french":"Français","music-link":"Musicians","plans-and-subscriptions":"Plans and Subscriptions","tips-and-tricks":"Tips & Tricks","dropbox-dash-link":"Dropbox Dash","dropboxfor-mac-o-s12-link":"Dropbox for macOS","delete-edit-organize":"Delete, edit, and organize","mxpez29397":"Languages","secret-hidden-group":"Secret Hidden Group","external":"↗ Learn","view-download-and-export":"View, download, and export","integrations":"Integrations","security-and-permissions-1":"Settings and Preferences","1012-link":"Dropbox/Microsoft Co-Authoring Beta","musicians":"Musicians","security-and-permissions":"Security and Permissions","do-more-with-dropbox":"Do more with Dropbox","1009-link":"Dropbox Replay","create-upload-share":"Create, upload, and share","migrated-link-12":"↗ Help Center","developer-and-api":"Developer & API","migrated-link-13":"↗ Contact Support","closed-group-test":"Closed Group Test","closed-gourp":"Closed Group","dropbox-dash-beta":"Dropbox Dash Beta","portuguese":"Português","storage-space":"Storage Space","spanish":"Español","test-open-group":"Open Group","apps-and-installations":"Apps and Installations","migrated-link-10":"About the Community","test-group":"Test Group","dropboxfor-mac-o-s12":"Dropbox for MacOS","migrated-link-11":"↗ Dropbox","intl":"Languages","desktop-client-builds":"Desktop client builds","dropbox-for-macos":"Dropbox for macOS","photography-link":"Photographers","super-user-link":"Super User","101007-c1":"Tips & tricks"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1737382617794","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1737382617794","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1737382617794","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-components/search/SpotlightSearchIcon-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/search/SpotlightSearchIcon-1737382617794","value":{"search":"Search"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1737382617794","value":{"title.login":"Log in","title.registration":"Sign up","title.forgotPassword":"Forgot Password","title.multiAuthLogin":"Log in"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1737382617794","value":{"place":"Place {name}"},"localOverride":false},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1737382617794","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewStandard-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewStandard-1737382617794","value":{"anonymous":"Anonymous","author":"{messageAuthorLogin}","authorBy":"{messageAuthorLogin}","board":"{messageBoardTitle}","replyToUser":" to {parentAuthor}","showMoreReplies":"Show More","replyText":"Reply","repliesText":"Replies","markedAsSolved":"Marked as Solved","movedMessagePlaceholder.BLOG":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.TKB":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.FORUM":"{count, plural, =0 {This reply has been} other {These replies have been} }","movedMessagePlaceholder.IDEA":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.OCCASION":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholderUrlText":"moved.","messageStatus":"Status: ","statusChanged":"Status changed: {previousStatus} to {currentStatus}","statusAdded":"Status added: {status}","statusRemoved":"Status removed: {status}","labelExpand":"expand replies","labelCollapse":"collapse replies","unhelpfulReason.reason1":"Content is outdated","unhelpfulReason.reason2":"Article is missing information","unhelpfulReason.reason3":"Content is for a different Product","unhelpfulReason.reason4":"Doesn't match what I was searching for"},"localOverride":false},"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/messages/ThreadedReplyList-1737382617794","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyCallToAction-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyCallToAction-1737382617794","value":{"leaveReply":"Leave a reply...","leaveReply@board:BLOG@message:root":"Leave a comment...","leaveReply@board:TKB@message:root":"Leave a comment...","leaveReply@board:IDEA@message:root":"Leave a comment...","leaveReply@board:OCCASION@message:root":"Leave a comment...","repliesTurnedOff.FORUM":"Replies are turned off for this topic","repliesTurnedOff.BLOG":"Comments are turned off for this topic","repliesTurnedOff.TKB":"Comments are turned off for this topic","repliesTurnedOff.IDEA":"Comments are turned off for this topic","repliesTurnedOff.OCCASION":"Comments are turned off for this topic","infoText":"Stop poking me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1737382617794","value":{"title":"Query Handler"},"localOverride":false},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo","height":17,"width":20,"mimeType":"image/png"},"Rank:rank:26":{"__typename":"Rank","id":"rank:26","position":5,"name":"Dropbox Staff","color":"0061FE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}"},"rankStyle":"TEXT"},"User:user:1063216":{"__typename":"User","id":"user:1063216","uid":1063216,"login":"Daphne","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-03-28T03:08:01.009-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xMDYzMjE2LTkxNzNpRjg1MUE1MkFFREU3MDEwQw"},"rank":{"__ref":"Rank:rank:26"},"messagesCount":10198,"kudosGivenCount":123,"kudosReceivedCount":1135,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":744,"entityType":"USER","eventPath":"community:mxpez29397/user:1063216"},"ModerationData:moderation_data:498820":{"__typename":"ModerationData","id":"moderation_data:498820","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:1741947":{"__typename":"User","id":"user:1741947","uid":1741947,"login":"tmillman","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-09-03T12:51:54.839-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-6.svg"},"rank":{"__ref":"Rank:rank:47"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:mxpez29397/user:1741947"},"ForumReplyMessage:message:498820":{"__typename":"ForumReplyMessage","uid":498820,"id":"message:498820","revisionNum":1,"author":{"__ref":"User:user:1063216"},"readOnly":true,"repliesCount":2,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumTopicMessage:message:498745"},"conversation":{"__ref":"Conversation:conversation:498745"},"subject":"Re: Access to my files when my Dropbox account is full?","moderationData":{"__ref":"ModerationData:moderation_data:498820"},"body":"Hello Sergef, thanks for reaching out!
\n
\nWhen your Dropbox account is full, you can still access your files, but they can't be synced while over the space limit.
\n
\nAre you having trouble with the accessing the files from your desktop Dropbox folder?
\n
\nPlease let me know a little more info about this, like if you're receiving any errors.
\n
\nLooking forward to hearing back from you!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2021-02-22T12:21:42.311-08:00","lastPublishTime":"2021-02-22T12:21:42.311-08:00","metrics":{"__typename":"MessageMetrics","views":2958},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:498745/message:498820","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8M3w1MjoxfGludCw3MTExOTcsNzExMTk3","node":{"__ref":"ForumReplyMessage:message:711197"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:711197":{"__typename":"ModerationData","id":"moderation_data:711197","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"User:user:364291":{"__typename":"User","id":"user:364291","uid":364291,"login":"Walter","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-02-27T06:16:58.288-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0zNjQyOTEtMjM5ODhpMUE2QTdDRTAyMDcwQTY1MA"},"rank":{"__ref":"Rank:rank:26"},"messagesCount":27281,"kudosGivenCount":3427,"kudosReceivedCount":3438,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":2781,"entityType":"USER","eventPath":"community:mxpez29397/user:364291"},"ForumReplyMessage:message:711197":{"__typename":"ForumReplyMessage","uid":711197,"id":"message:711197","revisionNum":1,"author":{"__ref":"User:user:1741947"},"readOnly":true,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:498820"},"conversation":{"__ref":"Conversation:conversation:498745"},"subject":"Re: Access to my files when my Dropbox account is full?","moderationData":{"__ref":"ModerationData:moderation_data:711197"},"body":"

by Dropbox is full and locked.  I don't see my files.  I want to transfer all of them to my other account that I pay for with more storage.  I read about linking/transferring but nothing happened because I don't see my files.  Can you explain this and help me transfer one account into another?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"postTime":"2023-09-03T12:55:21.978-07:00","lastPublishTime":"2023-09-03T12:55:21.978-07:00","metrics":{"__typename":"MessageMetrics","views":2338},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:498745/message:711197","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MXw1MjoxfGludCw3MTEyNzksNzExMjc5","node":{"__ref":"ForumReplyMessage:message:711279"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:711279":{"__typename":"ModerationData","id":"moderation_data:711279","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:711279":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:364291"},"id":"message:711279","revisionNum":1,"uid":711279,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:711197"},"conversation":{"__ref":"Conversation:conversation:498745"},"subject":"Re: Access to my files when my Dropbox account is full?","moderationData":{"__ref":"ModerationData:moderation_data:711279"},"body":"

Hey tmillman, could you clarify what you mean your Dropbox is full and locked?

\n

 

\n

Could you send us a screenshot of what's troubling you so that we can have a visual too? 

\n

 

\n

As for merging your accounts, you can have a look here.

\n

 

\n

I hope this helps and please keep us posted!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-09-04T02:21:26.379-07:00","lastPublishTime":"2023-09-04T02:21:26.379-07:00","metrics":{"__typename":"MessageMetrics","views":2295},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:498745/message:711279","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:46":{"__typename":"Rank","id":"rank:46","position":29,"name":"Explorer | Level 3","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1325250":{"__typename":"User","id":"user:1325250","uid":1325250,"login":"Geneal","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-07-08T17:53:41.845-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg"},"rank":{"__ref":"Rank:rank:46"},"messagesCount":4,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:mxpez29397/user:1325250"},"ModerationData:moderation_data:565203":{"__typename":"ModerationData","id":"moderation_data:565203","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:565203":{"__typename":"ForumReplyMessage","uid":565203,"id":"message:565203","revisionNum":1,"author":{"__ref":"User:user:1325250"},"readOnly":true,"repliesCount":5,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumTopicMessage:message:498745"},"conversation":{"__ref":"Conversation:conversation:498745"},"subject":"Re: Access to my files when my Dropbox account is full?","moderationData":{"__ref":"ModerationData:moderation_data:565203"},"body":"

I have the same problem as Sergef, and I'd like to hear from Daphne, too.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"75","kudosSumWeight":0,"postTime":"2021-12-20T06:53:37.373-08:00","lastPublishTime":"2021-12-20T06:53:37.373-08:00","metrics":{"__typename":"MessageMetrics","views":2875},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:498745/message:565203","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8M3w1MjoxfGludCw1NjUyMjAsNTY1MjIw","node":{"__ref":"ForumReplyMessage:message:565220"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:565220":{"__typename":"ModerationData","id":"moderation_data:565220","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:565220":{"__typename":"ForumReplyMessage","uid":565220,"id":"message:565220","revisionNum":1,"author":{"__ref":"User:user:364291"},"readOnly":true,"repliesCount":4,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:565203"},"conversation":{"__ref":"Conversation:conversation:498745"},"subject":"Re: Access to my files when my Dropbox account is full?","moderationData":{"__ref":"ModerationData:moderation_data:565220"},"body":"Hey Geneal - sorry to jump in here, but could you provide some additional information about the issue you're facing?
\n
\nIf you have a screenshot that would help, please feel free to include one in your next reply.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2021-12-20T08:44:34.884-08:00","lastPublishTime":"2021-12-20T08:44:34.884-08:00","metrics":{"__typename":"MessageMetrics","views":2867},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:498745/message:565220","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MXw1MjoxfGludCw1NjUzMDgsNTY1MzA4","node":{"__ref":"ForumReplyMessage:message:565308"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:565308":{"__typename":"ModerationData","id":"moderation_data:565308","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:565308":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1325250"},"id":"message:565308","revisionNum":1,"uid":565308,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:565220"},"conversation":{"__ref":"Conversation:conversation:498745"},"subject":"Re: Access to my files when my Dropbox account is full?","moderationData":{"__ref":"ModerationData:moderation_data:565308"},"body":"

I got this email today, similar to ones I've been getting for a long time:

 

 

Hi **bleep**,

URGENT: Your Dropbox is full and is no longer syncing files. You've reached the limits of your current plan. New files will only be accessible locally until you get more space.

Here's access to up to 3 TB (3,000 GB) of space.

I don't want to upgrade my account. I want to identify and retrieve files in my dropbox in order to make more room. So I went to dropbox.com, and all I see is:

 

Looks like you’re out of space

Upgrade now to keep adding files and sharing content

with a list of upgrade options. I don't see any way to even see what files are in there, much less retrieve them. How do I do that?

 

And this forum won't even allow me to post my name. That's why it says **bleep*.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":3,"postTime":"2021-12-20T15:43:32.820-08:00","lastPublishTime":"2021-12-20T15:43:32.820-08:00","metrics":{"__typename":"MessageMetrics","views":2834},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:498745/message:565308","attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:1758257":{"__typename":"User","id":"user:1758257","uid":1758257,"login":"Liv Julie Sordal","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-10-18T00:49:54.695-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg"},"rank":{"__ref":"Rank:rank:47"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:mxpez29397/user:1758257"},"ModerationData:moderation_data:722393":{"__typename":"ModerationData","id":"moderation_data:722393","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"User:user:696151":{"__typename":"User","id":"user:696151","uid":696151,"login":"Hannah","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-06-06T05:40:55.211-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS02OTYxNTEtMjU5NjJpMDlGNjgyRDEzNUY3MzQ1RQ"},"rank":{"__ref":"Rank:rank:26"},"messagesCount":14228,"kudosGivenCount":13,"kudosReceivedCount":1128,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":601,"entityType":"USER","eventPath":"community:mxpez29397/user:696151"},"ForumReplyMessage:message:722393":{"__typename":"ForumReplyMessage","uid":722393,"id":"message:722393","revisionNum":1,"author":{"__ref":"User:user:1758257"},"readOnly":true,"repliesCount":2,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumTopicMessage:message:498745"},"conversation":{"__ref":"Conversation:conversation:498745"},"subject":"Re: Access to my files when my Dropbox account is full?","moderationData":{"__ref":"ModerationData:moderation_data:722393"},"body":"

Hi, I cannot enter my dropbox because I have used more than 2 gb. I want access to my boxs so I can deleate some maps - how do I get access

 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"149","kudosSumWeight":0,"postTime":"2023-10-18T00:52:48.494-07:00","lastPublishTime":"2023-10-18T00:52:48.494-07:00","metrics":{"__typename":"MessageMetrics","views":913},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:498745/message:722393","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8M3w1MjoxfGludCw3MjI0MDMsNzIyNDAz","node":{"__ref":"ForumReplyMessage:message:722403"}}]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:722403":{"__typename":"ModerationData","id":"moderation_data:722403","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:1855843":{"__typename":"User","id":"user:1855843","uid":1855843,"login":"Lori H","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-07-16T10:35:09.638-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-1.svg"},"rank":{"__ref":"Rank:rank:47"},"messagesCount":1,"kudosGivenCount":1,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:mxpez29397/user:1855843"},"ForumReplyMessage:message:722403":{"__typename":"ForumReplyMessage","uid":722403,"id":"message:722403","revisionNum":1,"author":{"__ref":"User:user:696151"},"readOnly":true,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:722393"},"conversation":{"__ref":"Conversation:conversation:498745"},"subject":"Re: Access to my files when my Dropbox account is full?","moderationData":{"__ref":"ModerationData:moderation_data:722403"},"body":"

Hey Liv Julie Sordal, welcome to our Community.

\n

 

\n

You shouldn't have issues accessing your account and your files, even if your account is over its quota.

\n

 

\n

Can you try from this page, to see if you can access your files?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":1,"postTime":"2023-10-18T01:49:10.175-07:00","lastPublishTime":"2023-10-18T01:49:10.175-07:00","metrics":{"__typename":"MessageMetrics","views":895},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:498745/message:722403","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MXw1MjoxfGludCw3ODM1MzksNzgzNTM5","node":{"__ref":"ForumReplyMessage:message:783539"}}]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:783539":{"__typename":"ModerationData","id":"moderation_data:783539","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:783539":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1855843"},"id":"message:783539","revisionNum":1,"uid":783539,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:722403"},"conversation":{"__ref":"Conversation:conversation:498745"},"subject":"Re: Access to my files when my Dropbox account is full?","moderationData":{"__ref":"ModerationData:moderation_data:783539"},"body":"

Thank you, Hannah! I had the same problem, and was able to see my Dropbox contents from the website you included!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"115","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-07-16T10:36:37.213-07:00","lastPublishTime":"2024-07-16T10:36:37.213-07:00","metrics":{"__typename":"MessageMetrics","views":466},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:498745/message:783539","attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:1800084":{"__typename":"User","id":"user:1800084","uid":1800084,"login":"Marcos989A","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-02-01T16:25:32.720-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg"},"rank":{"__ref":"Rank:rank:47"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:mxpez29397/user:1800084"},"ModerationData:moderation_data:748619":{"__typename":"ModerationData","id":"moderation_data:748619","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:748619":{"__typename":"ForumReplyMessage","uid":748619,"id":"message:748619","revisionNum":1,"author":{"__ref":"User:user:1800084"},"readOnly":true,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumTopicMessage:message:498745"},"conversation":{"__ref":"Conversation:conversation:498745"},"subject":"Re: Access to my files when my Dropbox account is full?","moderationData":{"__ref":"ModerationData:moderation_data:748619"},"body":"

I have not attempted to use my Drop Box Basic Plan for >2 years.

I am now wanting to use DB on my new laptop.

DB reports my DB is full.

I have DB installed on my phone & laptop.

How do I access the data in my DB account to delete data and unshare some files/folders?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"210","kudosSumWeight":0,"postTime":"2024-02-01T16:30:13.885-08:00","lastPublishTime":"2024-02-01T16:30:13.885-08:00","metrics":{"__typename":"MessageMetrics","views":789},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:498745/message:748619","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8M3w1MjoxfGludCw3NDg2MjUsNzQ4NjI1","node":{"__ref":"ForumReplyMessage:message:748625"}}]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:748625":{"__typename":"ModerationData","id":"moderation_data:748625","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:748625":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:696151"},"id":"message:748625","revisionNum":1,"uid":748625,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:748619"},"conversation":{"__ref":"Conversation:conversation:498745"},"subject":"Re: Access to my files when my Dropbox account is full?","moderationData":{"__ref":"ModerationData:moderation_data:748625"},"body":"

Hey Marcos989A, thanks for posting to the Dropbox Community!

\n

 

\n

Even if your account is full, if you're able to login to your account, you can still access your files from the \"all files\" page on dropbox.com.

\n

 

\n

Can you try and let me know how it goes?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-02-01T17:16:36.020-08:00","lastPublishTime":"2024-02-01T17:16:36.020-08:00","metrics":{"__typename":"MessageMetrics","views":771},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:498745/message:748625","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:1852711":{"__typename":"User","id":"user:1852711","uid":1852711,"login":"JStar","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-07-04T08:38:01.122-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-6.svg"},"rank":{"__ref":"Rank:rank:47"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:mxpez29397/user:1852711"},"ModerationData:moderation_data:781230":{"__typename":"ModerationData","id":"moderation_data:781230","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:781230":{"__typename":"ForumReplyMessage","uid":781230,"id":"message:781230","revisionNum":1,"author":{"__ref":"User:user:1852711"},"readOnly":true,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumTopicMessage:message:498745"},"conversation":{"__ref":"Conversation:conversation:498745"},"subject":"Re: Access to my files when my Dropbox account is full?","moderationData":{"__ref":"ModerationData:moderation_data:781230"},"body":"

Hi,

 

I have a basic plan and the storage has gone slightly over - I don't want to pay for an upgrade I just want to move some stuff out so it stays within it's limit. 

But it doesn't give me that option - just keeps telling me to upgrade to a subscription - anyone know how I accesss my account and move some stuff out please?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2024-07-04T08:41:48.904-07:00","lastPublishTime":"2024-07-04T08:41:48.904-07:00","metrics":{"__typename":"MessageMetrics","views":559},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:498745/message:781230","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8M3w1MjoxfGludCw3ODEyMzgsNzgxMjM4","node":{"__ref":"ForumReplyMessage:message:781238"}}]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:781238":{"__typename":"ModerationData","id":"moderation_data:781238","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:781238":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:696151"},"id":"message:781238","revisionNum":1,"uid":781238,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:781230"},"conversation":{"__ref":"Conversation:conversation:498745"},"subject":"Re: Access to my files when my Dropbox account is full?","moderationData":{"__ref":"ModerationData:moderation_data:781238"},"body":"

Hi there, JStar, thanks for reaching out to us.

\n

 

\n

Are you currently logged in to the Dropbox account in question?

\n

 

\n

If so, you should be able to access your files from your \"all files\" page, in order to delete them.

\n

 

\n

I hope this helps!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-07-04T09:25:00.837-07:00","lastPublishTime":"2024-07-04T09:25:00.837-07:00","metrics":{"__typename":"MessageMetrics","views":541},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:498745/message:781238","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1737382617794","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1737382617794","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1737382617794","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1737382617794","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1737382617794","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1737382617794","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1737382617794","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1737382617794","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1737382617794","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1737382617794","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1737382617794","value":{"loadMore":"Show More"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeView/NodeViewCard-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeView/NodeViewCard-1737382617794","value":{"title":"{nodeTitle} ","creationDate":"Created: {creationDate}","ownedBy":"Owned by: {owners}{text}","showOwnerListText":", and {ownersCount} more","unreadCount":"{count} unread","nodeViewDrawerBtn":"Node view drawer for {place}","drawerActionTooltip":"Show category children"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1737382617794","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anonymous","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1737382617794","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1737382617794","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeAvatar-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeAvatar-1737382617794","value":{"altTitle":"Node avatar for {nodeTitle}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeDescription-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeDescription-1737382617794","value":{"description":"{description}"},"localOverride":false},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1737382617794","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1737382617794":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1737382617794","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"101001014","messageSubject":"access-to-my-files-when-my-dropbox-account-is-full","messageId":"498745"},"buildId":"OKtI0OLKuXmERTJKBVqYX","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"dropbox","openTelemetryServiceVersion":"24.11.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/nodes/NodeActionButtonWidget/NodeActionButtonWidget.tsx","./components/nodes/NodeInformationWidget/NodeInformationWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/messages/ThreadedReplyList/ThreadedReplyList.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/nodes/NodeView/NodeView.tsx","./components/nodes/NodeView/NodeViewCard/NodeViewCard.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[]}