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Forum Discussion
Access to my files when my Dropbox account is full?
Hi,
I have no more acess my files because my Dropbox is full. I'm encouraged to upgrade it. But I don' want tu upload any files more, I just would like to have access to those which are already...
I have the same problem as Sergef, and I'd like to hear from Daphne, too.
- Walter
Dropbox Staff
Hey Geneal - sorry to jump in here, but could you provide some additional information about the issue you're facing?
If you have a screenshot that would help, please feel free to include one in your next reply.I got this email today, similar to ones I've been getting for a long time:
Hi **bleep**,
URGENT: Your Dropbox is full and is no longer syncing files. You've reached the limits of your current plan. New files will only be accessible locally until you get more space.
Here's access to up to 3 TB (3,000 GB) of space.
I don't want to upgrade my account. I want to identify and retrieve files in my dropbox in order to make more room. So I went to dropbox.com, and all I see is:
Looks like you’re out of space
Upgrade now to keep adding files and sharing content
with a list of upgrade options. I don't see any way to even see what files are in there, much less retrieve them. How do I do that?
And this forum won't even allow me to post my name. That's why it says **bleep*.
