Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
I dragged a folder into my DROPBOX folders. This one shows up with a blue checkmark but is not solid. Is it backed up? I do not see any options that are helping me. See the image below
 
@pasteve99 wrote:
I just logged into dropbox.com and checked and it is backed up. So does the lack of a solid green check mark not really matter?
It means the file was likely marked as Online-only and was later opened, which would download the file back to your computer and mark it as Available.
If you want the file to always be available locally, right-click on it and select Make available offline. It will change to solid green with a check mark.
I just logged into dropbox.com and checked and it is backed up. So does the lack of a solid green check mark not really matter? Thanks Steve
@pasteve99 wrote:
I just logged into dropbox.com and checked and it is backed up. So does the lack of a solid green check mark not really matter?
It means the file was likely marked as Online-only and was later opened, which would download the file back to your computer and mark it as Available.
If you want the file to always be available locally, right-click on it and select Make available offline. It will change to solid green with a check mark.
Thank you Rich!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!