You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
RobertPatton
4 years agoExplorer | Level 4
macOS Monterey 12 - Couldnt Start Dropbox
bn.BUILD_KEY: Dropbox bn.VERSION: 131.4.3968 bn.constants.WINDOWS_SHELL_EXT_VERSION: 48 bn.is_frozen: True machine_id: dd8495f4-eeb6-52f3-a698-4cbb0543dbcf pid: 3947 ppid: 1 uid: 501 user_inf...
Hannah
Dropbox Staff
That's great AMCPA! I'm happy to see that the issue was resolved.
Let us know if you ever need anything else!
Let us know if you ever need anything else!
jtbowden
4 years agoNew member | Level 2
I had luck uninstalling Dropbox (moving to trash, emptying trash) and then getting rid of the Dropbox application settings:
In Terminal:
mv ~/Library/Application\ Support/Dropbox ~/Desktop/DropboxOldSettings
Then reinstall Dropbox.
Oh, I also noticed that the permissions for the disk were bad before that. In "Get Info" for the Dropbox folder, I unlocked the permissions (lock in bottom right corner), and chose "Read & Write" for "everyone".
- shinbeth4 years agoExperienced | Level 13
This is ridiculous, I won't want to take the risk of uninstalling and re syncing losing hours of my time.
And btw the uninstall/reinstall method doesn't even work!
My god I'm so tired of Dropbox every upgrade is such a joke!
You guys had more than 6 months to make the beta version work with this new OS...
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!