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Forum Discussion
macOS Monterey 12 - Couldnt Start Dropbox
bn.BUILD_KEY: Dropbox bn.VERSION: 131.4.3968 bn.constants.WINDOWS_SHELL_EXT_VERSION: 48 bn.is_frozen: True machine_id: dd8495f4-eeb6-52f3-a698-4cbb0543dbcf pid: 3947 ppid: 1 uid: 501 user_inf...
To solve the problem, I close all Dropbox items by searching "dropbox" in the Utility Monitor.
Than I refresh Finder by Force Exit in the system menu.
Finally, in System Preference-Safety and Privacy-Complete Access to Disk, I've able Dropbox App.
All now is working!
Bye.
Andrea
After trying everything several times, including terminal commands, andreabonato solved my problem! Thank you so much!
I had luck uninstalling Dropbox (moving to trash, emptying trash) and then getting rid of the Dropbox application settings:
In Terminal:
mv ~/Library/Application\ Support/Dropbox ~/Desktop/DropboxOldSettings
Then reinstall Dropbox.
Oh, I also noticed that the permissions for the disk were bad before that. In "Get Info" for the Dropbox folder, I unlocked the permissions (lock in bottom right corner), and chose "Read & Write" for "everyone".
This is ridiculous, I won't want to take the risk of uninstalling and re syncing losing hours of my time.
And btw the uninstall/reinstall method doesn't even work!
My god I'm so tired of Dropbox every upgrade is such a joke!
You guys had more than 6 months to make the beta version work with this new OS...
Hi, I’m semi computer literate and still cannot access Dropbox after installing Monterey.
Have completed the advanced uninstall and reinstall.. still not working.
Tried to follow one of the other’s post but not quite there…
Can you detail the fix here please.
- Please, see previous pages for step by step fixing.
Enjoy!
Andrea B Thanks Andrea - I have tried but in Security & Privacy/Privacy there is no Dropbox listed..
Thanks Andrea, your method worked for me too after restart. Good to have it working again!
I think it better to go first on File and Folders and select here all Dropbox items.
After this you could find Dropbox folder on Full Disk Access.
Please try it!
Bye
Andrea B.
Unlike Full Disk Access, File and Folders is greyed out on Monterey/Big Sur, even after your enter your password.
Anyway Dropbox is both marked as ticked with full access on both Full Disk Access and Files and Folders, and Dropbox still won't open - so it's irrelevant.
Dropbox teams keep ignoring us. I don't think it's sustainable. A lot more people will complain as they migrate to Monterey.
Thank you - my computer assistant did this for me and it worked - I didn't have the confidence to go that extra step. All working now 🙂
