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Re: iOS, UIDocumentPickerViewController export, and Dropbox 38.2.2

Labels:

iOS, UIDocumentPickerViewController export, and Dropbox 38.2.2/38.3.4

rmaddy
Explorer | Level 3
‎03-08-2017 01:20 PM
Go to solution

My iOS app uses UIDocumentPickerViewController to export files from my app to a user's Dropbox account. This has been working just fine. It worked for me just a short time ago with an older version of the Dropbox app installed on my iPhone. I just updated to the latest Dropbox app (38.2.2 and now 38.3.4) and now when I tap on the "Save to Whatever" button at the bottom of the screen, the file is not saved at all. I've had a few users of my app report the same issue as well.

 

So it seems that the latest Dropbox app is no working on iOS when used to export a file to Dropbox using UIDocumentPickerViewController. Importing from Dropbox works just fine.

Labels:
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  • 18 Replies
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1 Accepted Solution

Accepted Solutions

Greg-DB
Dropbox Staff
‎03-08-2017 02:17 PM
Go to solution
Thanks! We'll look into it.

View solution in original post

18 Replies 18

Greg-DB
Dropbox Staff
‎03-08-2017 01:40 PM
Go to solution
Thanks for the report! Can you share the relevant code snippet, as well as any error or output you might be getting in the console? Thanks in advance!
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rmaddy
Explorer | Level 3
‎03-08-2017 01:56 PM
Go to solution

I don't have a code snippet handy. It's just a standard use of a UIDocumentPickerViewController in Export mode. But I did plug my iPhone in and captured the device console from just before selecting Dropbox from the list of document pickers up through tapping on the "Save to Personal" button in the Dropbox app UI.

 

There is one assertion near the end:

 

Assertion failure in +[DBCompanyDropboxModelExtensionWarnIfSharedRootInfo warnUploadInfoWithTargetEntry:dropboxName:](), /Users/jenkins/dev/jenkins-root/workspace/ios-app-store/xplat/dbapp-ios/Dropbox/Classes/DBCompanyDropboxModelExtensionWarnIfSharedRootInfo.m:21

 

I'll post more of the log in pieces, it is too long for a single post.

 

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rmaddy
Explorer | Level 3
‎03-08-2017 01:57 PM
Go to solution 
DocPicker(libsystem_trace.dylib)[9858] <Notice>: bundleid: com.getdropbox.Dropbox.DocPicker, enable_level: 0, persist_level: 0, propagate_with_activity: 0
mediaserverd(CoreMedia)[30] <Notice>: -CMSessionMgr- cmsmHandleApplicationStateChange: CMSession: Client com.getdropbox.Dropbox.DocPicker with pid '9858' is now Foreground Running. Background entitlement: NO
symptomsd(SymptomEvaluator)[116] <Notice>: 9858 com.getdropbox.Dropbox.DocPicker: ForegroundRunning (most elevated: ForegroundRunning)
symptomsd(SymptomEvaluator)[116] <Notice>: Entry, display name com.getdropbox.Dropbox.DocPicker uuid C45D95CC-6EAE-32A0-B34D-71B2C21038A7 pid 9858 isFront 1
symptomsd(SymptomEvaluator)[116] <Notice>: Check for bundle name com.getdropbox.Dropbox returns 0
symptomsd(SymptomEvaluator)[116] <Notice>: app name com.getdropbox.Dropbox isForeground 1  hasForegroundApps 1, current idea of foreground 1 disp (null)
symptomsd(SymptomEvaluator)[116] <Notice>: Continue with bundle name com.getdropbox.Dropbox, is front 1
DocPicker(CoreFoundation)[9858] <Error>: Failed to read values in CFPrefsPlistSource<0x174119980> (Domain: group.com.getdropbox.Dropbox, User: kCFPreferencesAnyUser, ByHost: Yes, Container: (null)): Using kCFPreferencesAnyUser with a container is only allowed for System Containers, detaching from cfprefsd
symptomsd(SymptomEvaluator)[116] <Notice>: com.getdropbox.Dropbox: Foreground: true
symptomsd(SymptomEvaluator)[116] <Notice>: Set appCompactState object 2685122 for key com.getdropbox.Dropbox
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_endpoint_handler_start [1 api.dropbox.com:443 initial path (null)]
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [1 api.dropbox.com:443 initial path (null)] reported event path:start
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [1 api.dropbox.com:443 waiting path (satisfied)] reported event path:satisfied
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [1 api.dropbox.com:443 waiting path (satisfied)] skipping state update
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [1 api.dropbox.com:443 in_progress resolver (satisfied)] reported event resolver:start_dns
mDNSResponder[94] <Info>:  16: DNSServiceGetAddrInfo(4000D000, 0, 3, api.dropbox.com.) START PID[9858](DocPicker)
mDNSResponder[94] <Info>: CheckForSoonToExpireRecords:   21 api.dropbox.com. CNAME api.dropbox-dns.com.: rroriginalttl 38, unadjustedTTL 28, currentTTL 28
mDNSResponder[94] <Info>: GetServerForQuestion: 000000010100A840 DNS server (0000000100424C30) 192.168.1.1:53 (Penalty Time Left 0) (Scope None:0000000000000000:-1) found for name api.dropbox.com. (AAAA)
mDNSResponder[94] <Info>: InitDNSConfig: question 000000010100A840 api.dropbox.com. (AAAA) Timeout 30, DNS Server 192.168.1.1:53
mDNSResponder[94] <Info>: ShouldSuppressUnicastQuery: Query suppressed for api.dropbox.com., qtype AAAA, since DNS Configuration does not allow (req_A is true and req_AAAA is false)
mDNSResponder[94] <Info>: CheckForSoonToExpireRecords:   21 api.dropbox.com. CNAME api.dropbox-dns.com.: rroriginalttl 38, unadjustedTTL 28, currentTTL 28
mDNSResponder[94] <Info>: GetServerForQuestion: 000000010100A4C8 DNS server (0000000100424C30) 192.168.1.1:53 (Penalty Time Left 0) (Scope None:0000000000000000:-1) found for name api.dropbox.com. (Addr)
mDNSResponder[94] <Info>: InitDNSConfig: question 000000010100A4C8 api.dropbox.com. (Addr) Timeout 30, DNS Server 192.168.1.1:53
mDNSResponder[94] <Info>: ShouldSuppressUnicastQuery: Query not suppressed for api.dropbox.com., qtype Addr, DNSServer . 192.168.1.1:53 allows A queries
mDNSResponder[94] <Info>: mDNS_PurgeForQuestion: Flushing   21 api.dropbox.com. CNAME api.dropbox-dns.com.
mDNSResponder[94] <Info>: GenerateNegativeResponse: Generating negative response for question api.dropbox.com. (AAAA)
mDNSResponder[94] <Info>: queryrecord_result_callback: Suppressed question api.dropbox.com. (AAAA)
mDNSResponder[94] <Info>:  16: DNSServiceGetAddrInfo(api.dropbox.com., AAAA) ADD    0 api.dropbox.com. AAAA
mDNSResponder[94] <Info>:  0 api.dropbox.com. Addr
mDNSResponder[94] <Info>:  0 api.dropbox.com. Addr
mDNSResponder[94] <Info>:  0 TTL       1   21 api.dropbox.com. CNAME api.dropbox-dns.com.
mDNSResponder[94] <Info>:  1 TTL      25    4 api.dropbox-dns.com. Addr 162.125.4.7
mDNSResponder[94] <Info>: IsResponseAcceptable: Found a matching entry for api.dropbox-dns.com. in the CacheFlushRecords   21 api.dropbox.com. CNAME api.dropbox-dns.com.
mDNSResponder[94] <Info>: mDNSCoreReceiveCacheCheck: rescuing RR    4 api.dropbox-dns.com. Addr 162.125.4.7
mDNSResponder[94] <Info>:  16: DNSServiceGetAddrInfo(api.dropbox.com., Addr) ADD   21 api.dropbox.com. CNAME api.dropbox-dns.com.
mDNSResponder[94] <Info>: AnswerQuestionByFollowingCNAME: 000000010100A4C8 api.dropbox.com. (Addr) following CNAME referral 0 for   21 api.dropbox.com. CNAME api.dropbox-dns.com.
mDNSResponder[94] <Info>: GetServerForQuestion: 000000010100A4C8 DNS server (0000000100424C30) 192.168.1.1:53 (Penalty Time Left 0) (Scope None:0000000000000000:-1) found for name api.dropbox-dns.com. (Addr)
mDNSResponder[94] <Info>: InitDNSConfig: question 000000010100A4C8 api.dropbox-dns.com. (Addr) Timeout 30, DNS Server 192.168.1.1:53
mDNSResponder[94] <Info>: ShouldSuppressUnicastQuery: Query not suppressed for api.dropbox-dns.com., qtype Addr, DNSServer . 192.168.1.1:53 allows A queries
mDNSResponder[94] <Info>:  16: DNSServiceGetAddrInfo(api.dropbox-dns.com., Addr) ADD    4 api.dropbox-dns.com. Addr 162.125.4.7
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_endpoint_resolver_update [1 api.dropbox.com:443 in_progress resolver (satisfied)] Adding endpoint handler for 162.125.4.7:443
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [1 api.dropbox.com:443 in_progress resolver (satisfied)] reported event resolver:receive_dns
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_endpoint_resolver_start_next_child [1 api.dropbox.com:443 in_progress resolver (satisfied)] starting child endpoint 162.125.4.7:443
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_endpoint_resolver_start_next_child [1 api.dropbox.com:443 in_progress resolver (satisfied)] starting next child endpoint in 326ms
mDNSResponder[94] <Info>:  16: DNSServiceGetAddrInfo(api.dropbox-dns.com.) STOP PID[9858](DocPicker)
backboardd[60] <Info>: client com.getdropbox.Dropbox.DocPicker - (9858) updated deferrals to {(
d70; <BKSEventFocusDeferralProperties: 0x10bbf4f70; <com.getdropbox.Dropbox.DocPicker - 9858, (null), 0x0> --> <BKSEventFocusDeferralProperties: 0x10bbe2350; <com.getdropbox.Dropbox.DocPicker - 9858, (null), 0x68428808>; Priority: 0
backboardd(BaseBoard)[60] <Error>: Unable to bootstrap_look_up port with name com.getdropbox.Dropbox.DocPicker.gsEvents: unknown error code (1102)
SpringBoard(KeyboardArbiter)[57] <Info>: HW kbd: currently com.maddyhome.iphone.MyStuff2 ((null) < com.getdropbox.Dropbox.DocPicker)
SpringBoard(KeyboardArbiter)[57] <Error>: HW kbd: Failed to set com.getdropbox.Dropbox.DocPicker as keyboard focus
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_endpoint_handler_start [2 api.dropbox.com:443 initial path (null)]
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [2 api.dropbox.com:443 initial path (null)] reported event path:start
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [2 api.dropbox.com:443 waiting path (satisfied)] reported event path:satisfied
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [2 api.dropbox.com:443 waiting path (satisfied)] skipping state update
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [2 api.dropbox.com:443 in_progress resolver (satisfied)] reported event resolver:start_dns
mDNSResponder[94] <Info>:  16: DNSServiceGetAddrInfo(4000D000, 0, 3, api.dropbox.com.) START PID[9858](DocPicker)
mDNSResponder[94] <Info>: GetServerForQuestion: 0000000101006840 DNS server (0000000100424C30) 192.168.1.1:53 (Penalty Time Left 0) (Scope None:0000000000000000:-1) found for name api.dropbox.com. (AAAA)
mDNSResponder[94] <Info>: InitDNSConfig: question 0000000101006840 api.dropbox.com. (AAAA) Timeout 30, DNS Server 192.168.1.1:53
mDNSResponder[94] <Info>: ShouldSuppressUnicastQuery: Query suppressed for api.dropbox.com., qtype AAAA, since DNS Configuration does not allow (req_A is true and req_AAAA is false)
mDNSResponder[94] <Info>: GetServerForQuestion: 00000001010064C8 DNS server (0000000100424C30) 192.168.1.1:53 (Penalty Time Left 0) (Scope None:0000000000000000:-1) found for name api.dropbox.com. (Addr)
mDNSResponder[94] <Info>: InitDNSConfig: question 00000001010064C8 api.dropbox.com. (Addr) Timeout 30, DNS Server 192.168.1.1:53
mDNSResponder[94] <Info>: ShouldSuppressUnicastQuery: Query not suppressed for api.dropbox.com., qtype Addr, DNSServer . 192.168.1.1:53 allows A queries
mDNSResponder[94] <Info>: GenerateNegativeResponse: Generating negative response for question api.dropbox.com. (AAAA)
mDNSResponder[94] <Info>: queryrecord_result_callback: Suppressed question api.dropbox.com. (AAAA)
mDNSResponder[94] <Info>:  16: DNSServiceGetAddrInfo(api.dropbox.com., AAAA) ADD    0 api.dropbox.com. AAAA
mDNSResponder[94] <Info>:  16: DNSServiceGetAddrInfo(api.dropbox.com., Addr) ADD   21 api.dropbox.com. CNAME api.dropbox-dns.com.
mDNSResponder[94] <Info>: AnswerQuestionByFollowingCNAME: 00000001010064C8 api.dropbox.com. (Addr) following CNAME referral 0 for   21 api.dropbox.com. CNAME api.dropbox-dns.com.
mDNSResponder[94] <Info>: GetServerForQuestion: 00000001010064C8 DNS server (0000000100424C30) 192.168.1.1:53 (Penalty Time Left 0) (Scope None:0000000000000000:-1) found for name api.dropbox-dns.com. (Addr)
mDNSResponder[94] <Info>: InitDNSConfig: question 00000001010064C8 api.dropbox-dns.com. (Addr) Timeout 30, DNS Server 192.168.1.1:53
mDNSResponder[94] <Info>: ShouldSuppressUnicastQuery: Query not suppressed for api.dropbox-dns.com., qtype Addr, DNSServer . 192.168.1.1:53 allows A queries
mDNSResponder[94] <Info>:  16: DNSServiceGetAddrInfo(api.dropbox-dns.com., Addr) ADD    4 api.dropbox-dns.com. Addr 162.125.4.7
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_endpoint_resolver_update [2 api.dropbox.com:443 in_progress resolver (satisfied)] Adding endpoint handler for 162.125.4.7:443
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [2 api.dropbox.com:443 in_progress resolver (satisfied)] reported event resolver:receive_dns
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_endpoint_resolver_start_next_child [2 api.dropbox.com:443 in_progress resolver (satisfied)] starting child endpoint 162.125.4.7:443
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_endpoint_resolver_start_next_child [2 api.dropbox.com:443 in_progress resolver (satisfied)] starting next child endpoint in 326ms
mDNSResponder[94] <Info>:  16: DNSServiceGetAddrInfo(api.dropbox-dns.com.) STOP PID[9858](DocPicker)
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [1 api.dropbox.com:443 ready resolver (satisfied)] reported event flow:finish_connect
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [1 api.dropbox.com:443 ready resolver (satisfied)] reported event flow:changed_viability
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [1 api.dropbox.com:443 in_progress resolver (satisfied)] reported event flow:start_secondary_connect
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [1 api.dropbox.com:443 in_progress resolver (satisfied)] reported event flow:start_connect
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [1 api.dropbox.com:443 in_progress resolver (satisfied)] reported event flow:finish_transport
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_endpoint_handler_start [3 api.dropbox.com:443 initial path (null)]
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [3 api.dropbox.com:443 initial path (null)] reported event path:start
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [3 api.dropbox.com:443 waiting path (satisfied)] reported event path:satisfied
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [3 api.dropbox.com:443 waiting path (satisfied)] skipping state update
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [3 api.dropbox.com:443 in_progress resolver (satisfied)] reported event resolver:start_dns
mDNSResponder[94] <Info>:  16: DNSServiceGetAddrInfo(4000D000, 0, 3, api.dropbox.com.) START PID[9858](DocPicker)
mDNSResponder[94] <Info>: GetServerForQuestion: 000000010100A840 DNS server (0000000100424C30) 192.168.1.1:53 (Penalty Time Left 0) (Scope None:0000000000000000:-1) found for name api.dropbox.com. (AAAA)
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rmaddy
Explorer | Level 3
‎03-08-2017 01:58 PM
Go to solution 
mDNSResponder[94] <Info>: InitDNSConfig: question 000000010100A840 api.dropbox.com. (AAAA) Timeout 30, DNS Server 192.168.1.1:53
mDNSResponder[94] <Info>: ShouldSuppressUnicastQuery: Query suppressed for api.dropbox.com., qtype AAAA, since DNS Configuration does not allow (req_A is true and req_AAAA is false)
mDNSResponder[94] <Info>: GetServerForQuestion: 000000010100A4C8 DNS server (0000000100424C30) 192.168.1.1:53 (Penalty Time Left 0) (Scope None:0000000000000000:-1) found for name api.dropbox.com. (Addr)
mDNSResponder[94] <Info>: InitDNSConfig: question 000000010100A4C8 api.dropbox.com. (Addr) Timeout 30, DNS Server 192.168.1.1:53
mDNSResponder[94] <Info>: ShouldSuppressUnicastQuery: Query not suppressed for api.dropbox.com., qtype Addr, DNSServer . 192.168.1.1:53 allows A queries
mDNSResponder[94] <Info>: GenerateNegativeResponse: Generating negative response for question api.dropbox.com. (AAAA)
mDNSResponder[94] <Info>: queryrecord_result_callback: Suppressed question api.dropbox.com. (AAAA)
mDNSResponder[94] <Info>:  16: DNSServiceGetAddrInfo(api.dropbox.com., AAAA) ADD    0 api.dropbox.com. AAAA
mDNSResponder[94] <Info>:  16: DNSServiceGetAddrInfo(api.dropbox.com., Addr) ADD   21 api.dropbox.com. CNAME api.dropbox-dns.com.
mDNSResponder[94] <Info>: AnswerQuestionByFollowingCNAME: 000000010100A4C8 api.dropbox.com. (Addr) following CNAME referral 0 for   21 api.dropbox.com. CNAME api.dropbox-dns.com.
mDNSResponder[94] <Info>: GetServerForQuestion: 000000010100A4C8 DNS server (0000000100424C30) 192.168.1.1:53 (Penalty Time Left 0) (Scope None:0000000000000000:-1) found for name api.dropbox-dns.com. (Addr)
mDNSResponder[94] <Info>: InitDNSConfig: question 000000010100A4C8 api.dropbox-dns.com. (Addr) Timeout 30, DNS Server 192.168.1.1:53
mDNSResponder[94] <Info>: ShouldSuppressUnicastQuery: Query not suppressed for api.dropbox-dns.com., qtype Addr, DNSServer . 192.168.1.1:53 allows A queries
mDNSResponder[94] <Info>:  16: DNSServiceGetAddrInfo(api.dropbox-dns.com., Addr) ADD    4 api.dropbox-dns.com. Addr 162.125.4.7
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_endpoint_resolver_update [3 api.dropbox.com:443 in_progress resolver (satisfied)] Adding endpoint handler for 162.125.4.7:443
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [3 api.dropbox.com:443 in_progress resolver (satisfied)] reported event resolver:receive_dns
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_endpoint_resolver_start_next_child [3 api.dropbox.com:443 in_progress resolver (satisfied)] starting child endpoint 162.125.4.7:443
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_endpoint_resolver_start_next_child [3 api.dropbox.com:443 in_progress resolver (satisfied)] starting next child endpoint in 319ms
mDNSResponder[94] <Info>:  16: DNSServiceGetAddrInfo(api.dropbox-dns.com.) STOP PID[9858](DocPicker)
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [2 api.dropbox.com:443 ready resolver (satisfied)] reported event flow:finish_connect
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [2 api.dropbox.com:443 ready resolver (satisfied)] reported event flow:changed_viability
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [2 api.dropbox.com:443 in_progress resolver (satisfied)] reported event flow:start_secondary_connect
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [2 api.dropbox.com:443 in_progress resolver (satisfied)] reported event flow:start_connect
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [2 api.dropbox.com:443 in_progress resolver (satisfied)] reported event flow:finish_transport
DocPicker(UIKit)[9858] <Notice>: -canOpenURL: failed for URL: "dbx-dropbox-emm://" - error: "The operation couldn\M-b\M^@\M^Yt be completed. (OSStatus error -10814.)"
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [3 api.dropbox.com:443 ready resolver (satisfied)] reported event flow:finish_connect
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [3 api.dropbox.com:443 ready resolver (satisfied)] reported event flow:changed_viability
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [3 api.dropbox.com:443 in_progress resolver (satisfied)] reported event flow:start_secondary_connect
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [3 api.dropbox.com:443 in_progress resolver (satisfied)] reported event flow:start_connect
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [3 api.dropbox.com:443 in_progress resolver (satisfied)] reported event flow:finish_transport
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [1 api.dropbox.com:443 ready resolver (satisfied)] reported event flow:finish_connect
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [2 api.dropbox.com:443 ready resolver (satisfied)] reported event flow:finish_connect
DocPicker(libsystem_network.dylib)[9858] <Info>: nw_connection_endpoint_report [3 api.dropbox.com:443 ready resolver (satisfied)] reported event flow:finish_connect
securityd[105] <Notice>: replaced <genp,rowid=173,cdat=2014-09-25 04:38:47 +0000,mdat=2017-03-08 21:43:35 +0000,desc=null,icmt=null,crtr=null,type=null,scrp=null,labl=null,alis=null,invi=null,nega=null,cusi=null,prot=null,acct=,svce=8KM394JM3R.com.getdropbox.DropboxKeychainFamily.dropbox-sync.auth,gena=null,data=08db:0300008007000000...|a430567ca20b0371,agrp=8KM394JM3R.com.getdropbox.DropboxKeychainFamily,pdmn=ck,sync=0,tomb=0,sha1=B713DE2CC2CB4CA38828D07D65AE618921D463D7,vwht=null,tkid=null,v_Data=<?>,v_pk=34554D58E853734A20E11948E88701D1DC9B6FE3,accc=310C300A0C0470726F740C02636B,u_Tomb=null,musr=> with <genp,rowid=173,cdat=2014-09-25 04:38:47 +0000,mdat=2017-03-08 21:44:03 +0000,desc=null,icmt=null,crtr=null,type=null,scrp=null,labl=null,alis=null,invi=null,nega=null,cusi=null,prot=null,acct=,svce=8KM394JM3R.com.getdropbox.DropboxKeychainFamily.dropbox-sync.auth,gena=null,data=08dc:0300008007000000...|81f3b955417a79ec,agrp=8KM394JM3R.com.getdropbox.DropboxKeychainFamily,pdmn=ck,sync=0,tomb=0,sha1=752641DBF4C52FAA8EA7F08C54D823C6BF8FBE76,vwht=nu in
securityd[105] <Notice>: replaced <genp,rowid=173,cdat=2014-09-25 04:38:47 +0000,mdat=2017-03-08 21:44:03 +0000,desc=null,icmt=null,crtr=null,type=null,scrp=null,labl=null,alis=null,invi=null,nega=null,cusi=null,prot=null,acct=,svce=8KM394JM3R.com.getdropbox.DropboxKeychainFamily.dropbox-sync.auth,gena=null,data=08dc:0300008007000000...|81f3b955417a79ec,agrp=8KM394JM3R.com.getdropbox.DropboxKeychainFamily,pdmn=ck,sync=0,tomb=0,sha1=752641DBF4C52FAA8EA7F08C54D823C6BF8FBE76,vwht=null,tkid=null,v_Data=<?>,v_pk=34554D58E853734A20E11948E88701D1DC9B6FE3,accc=310C300A0C0470726F740C02636B,u_Tomb=null,musr=> with <genp,rowid=173,cdat=2014-09-25 04:38:47 +0000,mdat=2017-03-08 21:44:03 +0000,desc=null,icmt=null,crtr=null,type=null,scrp=null,labl=null,alis=null,invi=null,nega=null,cusi=null,prot=null,acct=,svce=8KM394JM3R.com.getdropbox.DropboxKeychainFamily.dropbox-sync.auth,gena=null,data=08dc:0300008007000000...|6dfb3984ec62cd09,agrp=8KM394JM3R.com.getdropbox.DropboxKeychainFamily,pdmn=ck,sync=0,tomb=0,sha1=05504A3A16A9FB0A37B72C48B3F539C0B9D6FA6F,vwht=nu in
DocPicker(Foundation)[9858] <Notice>: *** Assertion failure in +[DBCompanyDropboxModelExtensionWarnIfSharedRootInfo warnUploadInfoWithTargetEntry:dropboxName:](), /Users/jenkins/dev/jenkins-root/workspace/ios-app-store/xplat/dbapp-ios/Dropbox/Classes/DBCompanyDropboxModelExtensionWarnIfSharedRootInfo.m:21
mediaserverd(CoreMedia)[30] <Notice>: -CMSessionMgr- cmsmHandleApplicationStateChange: CMSession: Client com.getdropbox.Dropbox.DocPicker with pid '9858' is now Background Suspended. Background entitlement: NO
mediaserverd(CoreMedia)[30] <Notice>: -CMSessionMgr- cmsSetDiscoveryMode: CMSession: 'AVSC FigPlayer - 9858' com.getdropbox.Dropbox.DocPicker(pid = 9858) requesting to set the discovery mode to DiscoveryMode_None
mediaserverd(CoreMedia)[30] <Notice>: -CMSessionMgr- cmsmHandleApplicationStateChange: CMSession: Client com.getdropbox.Dropbox.DocPicker with pid '9858' is now Terminated. Background entitlement: NO
symptomsd(SymptomEvaluator)[116] <Notice>: 9858 com.getdropbox.Dropbox.DocPicker: BackgroundTaskSuspended (most elevated: BackgroundTaskSuspended)
symptomsd(SymptomEvaluator)[116] <Notice>: 9858 com.getdropbox.Dropbox.DocPicker: Terminated (most elevated: Terminated)
symptomsd(SymptomEvaluator)[116] <Notice>: Entry, display name com.getdropbox.Dropbox.DocPicker uuid (null) pid 9858 isFront 0
symptomsd(SymptomEvaluator)[116] <Notice>: Check for bundle name com.getdropbox.Dropbox returns 0
symptomsd(SymptomEvaluator)[116] <Notice>: app name com.getdropbox.Dropbox isForeground 0  hasForegroundApps 1, current idea of foreground 1 disp (null)
symptomsd(SymptomEvaluator)[116] <Notice>: Continue with bundle name com.getdropbox.Dropbox, is front 0
symptomsd(SymptomEvaluator)[116] <Notice>: com.getdropbox.Dropbox: Foreground: false
symptomsd(SymptomEvaluator)[116] <Notice>: Remove appCompactState key com.getdropbox.Dropbox
symptomsd(SymptomEvaluator)[116] <Notice>: Entry, display name com.getdropbox.Dropbox.DocPicker uuid (null) pid 9858 isFront 0
symptomsd(SymptomEvaluator)[116] <Notice>: Duplicate removal of display name com.getdropbox.Dropbox.DocPicker
0 Likes

rmaddy
Explorer | Level 3
‎03-08-2017 02:15 PM
Go to solution

Just updated to version 38.3.4 of the iOS Dropbox app and the problem is still there.

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Greg-DB
Dropbox Staff
‎03-08-2017 02:17 PM
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Thanks! We'll look into it.

David M.301
Explorer | Level 3
‎03-11-2017 07:22 AM
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I am experiencing the same bug.  Any selection of a folder always calls the documentMenuWasCancelled method.

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Brendan D.
Explorer | Level 4
‎03-11-2017 01:13 PM
Go to solution

I have exactly the same problem. I cannot export anymore because when you tap "Save to Personal" or whatever folder you're saving to, the 

`documentPickerWasCancelled` method is called and the upload does not happen. It works fine uploading to other cloud services. Just not Dropbox. I've tried it with iCloud Drive and OneDrive and they both upload the file and call `didPickDocumentAtURL` after the file is uploaded.

 

Is this a bug in my code or a bug with the latest Dropbox client? I haven't touched this code in quite a long time and it's now suddenly not working.

 

Thanks,

 

Brendan

0 Likes

rmaddy
Explorer | Level 3
‎03-11-2017 01:29 PM
Go to solution

Brendan - All evidence indicates it is an issue with the last two updates to the Dropbox app and not your application. We just need to wait for Dropbox to fix this issue with their app.

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