iOS Siri Shortcuts, Using “Get File” With Dropbox

[nuwen]

I’m trying to use Siri Shortcuts on iOS 12 to share photos using a shared Dropbox folder. I’ve written a workflow that successfully saves selected photos from the iOS Photos app (or elsewhere) to a specific folder in Dropbox. The problem I’m running into is on the other end when I attempt to write a workflow that selects all photos from this folder and saves them to iOS Photos. It appears as though the “Get File” action in Siri Shortcuts doesn’t properly retrieve all files contained in a prespecified File Path when this action is used with a Dropbox location. Instead, the action returns a mostly white JPG with the name of the referenced folder displayed in the upper left hand corner. By contrast, “Get File” actions pointed at a specific iCloud Drive File Path properly return the contents of that folder. Am I doing something wrong or is Dropbox just not compatible with iOS Files / Siri Shortcuts?

Thanks,

Ben

[palcaide]

Hey, there!! I got fresh news!

This morning I reported the issue to Apple support in my country. The very kind man in the phone took note of everything the problem was, and promised he will keep me informed about the evolution.

But... best of all... I found a lot of people complaining about the same issue in reedit forums. And one guy posted this link to Twitter, where Shortcuts (former Workflow) developers team say they are actively working to solve it. 

https://mobile.twitter.com/arix/status/1041837594844090370?s=21

[palcaide · Accepted solution]

As we expected, IOS 12.1 update has solved the issue. 

Now, in Shortcus app, the action “Get File” with Dropbox, woks fine, as it dit in Workflow app in IOS 11.

Great!!

[Jay]

Thanks for the update on this matter. If any other users are still experiencing this issue, please let us know by writing into our support team, and mentioning this forum thread as well.

[limbusnl]

I am on ios 14 and I still have the same problem.

[Lusil]

Hi there @limbusnl, thanks for nudging us on this thread. 

Could you make sure that you're also running the latest version of the mobile app?

Let us know what you find, cheers!

[limbusnl]

Hi Lusil,

Thanks for the reply. Yes I am using the latest version.

[palcaide]

Hi limbusnl.

May you explain a little more? What do you wanna do? And which is the problem?

[limbusnl]

It is the same issue as the OP has posted. I have some images in dropbox folder which I want to copy to ios album via shortcuts

[palcaide]

One picture at a time? Or a group?

[limbusnl]

I want to copy every picture in the dropbox folder to ios album