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Forum Discussion
iOS Siri Shortcuts, Using “Get File” With Dropbox
I’m trying to use Siri Shortcuts on iOS 12 to share photos using a shared Dropbox folder. I’ve written a workflow that successfully saves selected photos from the iOS Photos app (or elsewhere) to a s...
As we expected, IOS 12.1 update has solved the issue.
Now, in Shortcus app, the action “Get File” with Dropbox, woks fine, as it dit in Workflow app in IOS 11.
Great!!
Hey, there!! I got fresh news!
This morning I reported the issue to Apple support in my country. The very kind man in the phone took note of everything the problem was, and promised he will keep me informed about the evolution.
But... best of all... I found a lot of people complaining about the same issue in reedit forums. And one guy posted this link to Twitter, where Shortcuts (former Workflow) developers team say they are actively working to solve it.
https://mobile.twitter.com/arix/status/1041837594844090370?s=21
As we expected, IOS 12.1 update has solved the issue.
Now, in Shortcus app, the action “Get File” with Dropbox, woks fine, as it dit in Workflow app in IOS 11.
Great!!
- Jay
Dropbox Staff
Thanks for the update on this matter. If any other users are still experiencing this issue, please let us know by writing into our support team, and mentioning this forum thread as well. I am on ios 14 and I still have the same problem.
Hi Lusil,
Thanks for the reply. Yes I am using the latest version.
Hi limbusnl.
May you explain a little more? What do you wanna do? And which is the problem?
- It is the same issue as the OP has posted. I have some images in dropbox folder which I want to copy to ios album via shortcuts
One picture at a time? Or a group?
- I want to copy every picture in the dropbox folder to ios album
Yes, you're right. Shortcuts access to Dropbox folders is not working right now. Sorry. It seems to be a bug derived from the update to IOS 14.
I found several commentaries in reddit forums reporting the same problem.
https://www.reddit.com/r/shortcuts/comments/iyvhq2/ipaos_14_how_to_get_files_from_folder_in_dropbox/
https://www.reddit.com/r/shortcuts/comments/ivgxp3/get_random_item_from_dropbox_no_longer_works_in/
This kind of bugs use to be quickly fixed. I hope so.
I have been having the same problem. It started in the first public beta of iOS 14 and it continues today - both in 14.1 and in 14.2 Beta 4 for the public.
When using the "Get File" action in Shortcuts, the action only returns the name of the Folder that was originally selected. I have tried Signing Out and Signing back in through Shortcuts. I have also tried signing out, deleting the Dropbox app, restarting the device, redownloading the app, signing in on the app and then signing in through Shortcuts. Nothing so far.
Would love any suggestions. I'm getting ready to move everything over to iCloud, which I would very much prefer not to do - it's why I decided to pay to upgrade Dropbox earlier this year! :-)
